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Old December 28th 03, 11:54 PM posted to rec.travel.europe,misc.transport.rail.europe,uk.transport.london
L.S L.S is offline
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Default HELP purchasing Eurostar tickets off Friends

Hi if anyone could help me regarding a ticketing inquiry with the
EuroStar I might have it would be much appreciated.

Recently I purchased some Eurostar tickets off someone who didn't need
them anymore as his plans where changed and I'm starting to get
worried about using them especially on New Years Eve. I phoned up
Eurostar and they told me you can't yet my flat mates have done this
before and have been fine even when the ticket guard checked their
tickets on the train. There is also a web site where people sell there
tickets I have noticed..

So anyone out there who has done this could you help reassure me its
fine or should I start looking at staying in London..

If you can have any info could you please email me it would be great.

Thanks..


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Old December 29th 03, 07:57 AM posted to rec.travel.europe,misc.transport.rail.europe,uk.transport.london
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On 28 Dec 2003 16:54:28 -0800 L.S said...


Recently I purchased some Eurostar tickets off someone who didn't need
them anymore as his plans where changed and I'm starting to get
worried about using them especially on New Years Eve. I phoned up
Eurostar and they told me you can't yet my flat mates have done this
before and have been fine even when the ticket guard checked their
tickets on the train. There is also a web site where people sell there
tickets I have noticed..

So anyone out there who has done this could you help reassure me its
fine or should I start looking at staying in London..

If you can have any info could you please email me it would be great.


Strictly speaking tickets are non-transferrable if you go by section 11
of Eurostar's terms & conditions found at:

www.eurostar.co.uk & click on "Terms & Conditions"

So what you got told on the phone was correct by Eurostar. However the
chances of being picked up are very slim - tickets are checked
automatically by gates at check in which simply let you through so long
as the ticket is for the right date & time for which you are about to
board. I suppose they have the right to check name against passport/ID
details especially if you're travelling on an age related/student/rail
staff discounted fare. Tickets are not checked by the train manager, a
second quick check is usually carried out by staff just as you go up to
the platform. Again to see if you're joining the train and not to check
names against passports/ID.

--
Phil Richards, London, UK
European Rail Mailing List: http://groups.yahoo.com/group/europeanrail/
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Old December 29th 03, 05:48 PM posted to rec.travel.europe,misc.transport.rail.europe,uk.transport.london
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On Mon, 29 Dec 2003 08:57:46 -0000, Phil Richards
wrote:

On 28 Dec 2003 16:54:28 -0800 L.S said...


Recently I purchased some Eurostar tickets off someone who didn't need
them anymore as his plans where changed and I'm starting to get
worried about using them especially on New Years Eve. I phoned up
Eurostar and they told me you can't yet my flat mates have done this
before and have been fine even when the ticket guard checked their
tickets on the train. There is also a web site where people sell there
tickets I have noticed..


A reselling website - well there's an interesting concept. I'm amazed
Eurostar haven't taken action to stop it.

So anyone out there who has done this could you help reassure me its
fine or should I start looking at staying in London..

If you can have any info could you please email me it would be great.


Strictly speaking tickets are non-transferrable if you go by section 11
of Eurostar's terms & conditions found at:

www.eurostar.co.uk & click on "Terms & Conditions"


exactly. Not transferrable.

So what you got told on the phone was correct by Eurostar. However the
chances of being picked up are very slim - tickets are checked
automatically by gates at check in which simply let you through so long
as the ticket is for the right date & time for which you are about to
board. I suppose they have the right to check name against passport/ID
details especially if you're travelling on an age related/student/rail
staff discounted fare.


except that I am entitled to travel at a discounted rate and when I did
so no one asked for the supporting ID (even though I had it with me).
Just my little test of the system.

Tickets are not checked by the train manager, a
second quick check is usually carried out by staff just as you go up to
the platform. Again to see if you're joining the train and not to check
names against passports/ID.


I agree the risks are *very* slim but it is not impossible that both
documents would be checked if some other dispute arose.

Interestingly the last time I travelled (only a few weeks ago) there was
an on board ticket inspection in the last 40 minutes or so of the
journey. This is something I have not seen done since the very earliest
days of Eurostar when they did both ticket and passport checks on train.

Don't worry there's a very nice detention room (for illegal immigrants)
on the train if you get discovered :-)
--
Paul C
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Old December 29th 03, 06:08 PM posted to rec.travel.europe,misc.transport.rail.europe,uk.transport.london
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On Mon, 29 Dec 2003 18:48:09 +0000 Paul Corfield
said...

There is also a web site where people sell there
tickets I have noticed..


A reselling website - well there's an interesting concept. I'm amazed
Eurostar haven't taken action to stop it.


Ebay perhaps? I don't think Eurostar will be able to stop sales happening
that way.

--
Phil Richards, London, UK
European Rail Mailing List: http://groups.yahoo.com/group/europeanrail/
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Old December 29th 03, 11:40 PM posted to rec.travel.europe,misc.transport.rail.europe,uk.transport.london
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On Mon, 29 Dec 2003 08:57:46 -0000, Phil Richards wrote:
Strictly speaking tickets are non-transferrable if you go by section 11
of Eurostar's terms & conditions found at:

www.eurostar.co.uk & click on "Terms & Conditions"

So what you got told on the phone was correct by Eurostar. However the
chances of being picked up are very slim - tickets are checked
automatically by gates at check in which simply let you through so long
as the ticket is for the right date & time for which you are about to
board. I suppose they have the right to check name against passport/ID
details especially if you're travelling on an age related/student/rail
staff discounted fare.


And this is of course only possible when there's a name on the ticket.
Tickets sold in for example Belgium don't mention any name.

Regards,

Rian

--
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Old December 30th 03, 07:39 AM posted to rec.travel.europe,misc.transport.rail.europe,uk.transport.london
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On 30 Dec 2003 00:40:28 GMT Rian van der Borgt
said...

And this is of course only possible when there's a name on the ticket.
Tickets sold in for example Belgium don't mention any name.


What about bookings made by telephone or internet? Those bookings would
be linked to a name on the booking system but I suppose there is no need
for the name to appear on the actual ticket (but see below).

In practice all Eurostar UK issued bookings (including ones bought over
the counter) will have a name on them. For SNCF generally only ones
booked by phone or internet will have the name of the person who booked
the ticket which of course could be different to the passenger(s) names.

Of course the advantage of having a name on all Eurostar tickets is to be
able to retrieve the booking if tickets are lost. Eurostar's conditions
of carriage allow lost or stolen tickets to be duplicated providing the
original booking reference can be found.

--
Phil Richards, London, UK
European Rail Mailing List: http://groups.yahoo.com/group/europeanrail/
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Old December 30th 03, 07:58 AM posted to rec.travel.europe,misc.transport.rail.europe,uk.transport.london
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On Tue, 30 Dec 2003 08:39:10 -0000, Phil Richards wrote:
On 30 Dec 2003 00:40:28 GMT Rian van der Borgt
said...
And this is of course only possible when there's a name on the ticket.
Tickets sold in for example Belgium don't mention any name.


What about bookings made by telephone or internet?


No idea, I haven't used that yet.

Those bookings would
be linked to a name on the booking system but I suppose there is no need
for the name to appear on the actual ticket (but see below).


[...]

Of course the advantage of having a name on all Eurostar tickets is to be
able to retrieve the booking if tickets are lost. Eurostar's conditions
of carriage allow lost or stolen tickets to be duplicated providing the
original booking reference can be found.


When you book over the NMBS website, you do get a reference code if you
choose to pick up your ticket at the station (at the ticket window or
machine). This should be enough, I guess. Or the (unique) code on the
ticket.

Regards,

Rian

--
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Old December 30th 03, 11:37 AM posted to rec.travel.europe,misc.transport.rail.europe,uk.transport.london
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On 30 Dec 2003 08:58:44 GMT, (Rian van der Borgt)
wrote:

When you book over the NMBS website, you do get a reference code if you
choose to pick up your ticket at the station (at the ticket window or
machine). This should be enough, I guess. Or the (unique) code on the
ticket.

I'm not sure if the SNCF and NMBS systems work the same way, but a
Eurostar ticket issued on Tribute has three different references on it:

1) The 8 alphanumeric character Tribute Reference
2) The 6 character ERS Reference
3) The 8(?) digit ticket number (prefixed IV)

And, of course, you can also search by name if it was entered into the
record at the time of booking.

Cya,

Barry

--
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DISCLAIMER: The above comments do not necessarily represent the
views of my employers.


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