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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#1
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Roland Perry wrote:
at 15:48:40 on Sat, 25 Feb 2012, Graham Nye remarked: No, UK credit cards also have a magnetic stripe on the back, so they can be swiped through a US retail terminal. You just have to sign on the transaction, rather than use your PIN. Only if, as above, the transaction is above the merchant's floor limit. When using my UK credit card in the US I only needed to sign for some transactions. There's some over-simplification here. While I agree that some retailers (especially high-margin ones like restaurants) may not require a signature, there's a second floor limit above which they have to call the credit card company. That limit seems to me to be much lower than you'd get in the UK for a similar transaction verified by PIN. Really? There's no concept of pre-authorizing the transaction, then charging the customer the approved charge in two separate steps, both performed at the retail terminal? Jewelry stores don't call the credit card processor or bank if nothing appears to be amiss. It's handled electronically. The occasional machine, e.g. at gas stations, wanted to know my home zip code (which, of course, I don't have) but I was able to pay in the kiosk. (US gas stations need payment before dispensing fuel, rather than afterwards, as in the UK.) There's some over-generalisation here, it depends where you are in the USA; some places need payment first, others don't. It depends a little on the local demographic. Actually, two gas stations at the same intersection can have different policies. |
#2
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In message , at 16:40:17 on Sat, 25 Feb
2012, Adam H. Kerman remarked: No, UK credit cards also have a magnetic stripe on the back, so they can be swiped through a US retail terminal. You just have to sign on the transaction, rather than use your PIN. Only if, as above, the transaction is above the merchant's floor limit. When using my UK credit card in the US I only needed to sign for some transactions. There's some over-simplification here. While I agree that some retailers (especially high-margin ones like restaurants) may not require a signature, there's a second floor limit above which they have to call the credit card company. That limit seems to me to be much lower than you'd get in the UK for a similar transaction verified by PIN. Really? There's no concept of pre-authorizing the transaction, then charging the customer the approved charge in two separate steps, both performed at the retail terminal? No. I routinely spend amounts of the order of a thousand dollars at retailers by Chip and PIN card, and it's a one-shot process. The only time I've had a hiccup in the last few years was spending a paltry $300 in a store in the USA, when they called the credit card company, checked my ID, and then my CCC *still* phoned me in (what was in USA) the middle of the night to ask if I recognised the transaction. Jewelry stores don't call the credit card processor or bank if nothing appears to be amiss. It's handled electronically. The mechanism is that their terminal asks them to call, if the transaction is flagged. The occasional machine, e.g. at gas stations, wanted to know my home zip code (which, of course, I don't have) but I was able to pay in the kiosk. (US gas stations need payment before dispensing fuel, rather than afterwards, as in the UK.) There's some over-generalisation here, it depends where you are in the USA; some places need payment first, others don't. It depends a little on the local demographic. Actually, two gas stations at the same intersection can have different policies. So it also depends a little on the retailer's internal policy (and also their previous record for accepting fraudulent transactions, which might in turn depend on their staff training programme), but common sense tells us that already. -- Roland Perry |
#3
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Roland Perry wrote:
at 16:40:17 on Sat, 25 Feb 2012, Adam H. Kerman remarked: No, UK credit cards also have a magnetic stripe on the back, so they can be swiped through a US retail terminal. You just have to sign on the transaction, rather than use your PIN. Only if, as above, the transaction is above the merchant's floor limit. When using my UK credit card in the US I only needed to sign for some transactions. There's some over-simplification here. While I agree that some retailers (especially high-margin ones like restaurants) may not require a signature, there's a second floor limit above which they have to call the credit card company. That limit seems to me to be much lower than you'd get in the UK for a similar transaction verified by PIN. Really? There's no concept of pre-authorizing the transaction, then charging the customer the approved charge in two separate steps, both performed at the retail terminal? No. I routinely spend amounts of the order of a thousand dollars at retailers by Chip and PIN card, and it's a one-shot process. If that's true, then I suspect your credit limit is stored on the card. In a typical transaction in the US, the customer or cashier swipes the card at the terminal (which one does it depends on the layout). Data is exchanged with the credit card processor's server. Data sent back to the merchant's terminal is the account credit limit (not disclosed to the cashier unless there is a situation with a high-value purchase like jewelry) and authorization code. The authorization code is critical, which is why merchants cooperate in pre-authorizing sales. If a merchant submits a transaction that wasn't pre-authorized and the bill isn't paid, the merchant's account is charged back. During authorization, there is a temporary freeze put on the cardholder's credit limit in some fixed block amount, such as rounding up to the next $100. This block must exceed the actual purchase amount. When the total sale is known and taxes calculated, this amount is sent to the credit card processor. The merchant then receives back a transaction ID number, which may be printed on the receipt. The cardholder sees this number on the monthly statement. The credit limit freeze stays on the cardholder's account till the sale has been posted to his account. This could happen immediately, but it may not happen until the merchant submits his accounts that night, and might be delayed a couple of days if more than one card processor is involved. Now, the authorization and transaction ID steps can occur closer together if the total sale amount is sent with the credit card account number, but the retailer receives the data back in two steps. It just depends how fully integrated the card terminal is into the cash register. Retail stores tend to have more sophisticated terminals than, say, restaurants do. At a restaurant, the food and drinks bill may be calculated on one system (or by hand in plenty of places), the cash register is not integrated into the food ordering system the kitchen sees if they aren't still going by hand-written tickets, and the card terminal is separate still. In that case, the cashier rings up the purchase, gets a total, swipes the credit card, waits to receive authorization, then enters the total again into the card terminal, then receives the transaction ID back which prints on the credit card slip the customer signs. Some restaurants can enter the total into the card terminal at the time the card is swiped, but they ask the customer to add the tip before entering the total. Fast food restaurants have extremely sophisticated and well integrated systems, using one system to take the order and relay the order to the kitchen and handle the sale, including the credit card transaction. In any of these setups, from the customer's perspective, the card is swiped just the one time (unless there is a failure to obtain authorization), but the authorization and transaction are two separate steps, perhaps with a noticeable delay between the two. Jewelry stores don't call the credit card processor or bank if nothing appears to be amiss. It's handled electronically. The mechanism is that their terminal asks them to call, if the transaction is flagged. Yeah, hoping and praying that they are dealing with mere con artists committing a burglary and that the situation won't deteriorate into a robbery. The occasional machine, e.g. at gas stations, wanted to know my home zip code (which, of course, I don't have) but I was able to pay in the kiosk. (US gas stations need payment before dispensing fuel, rather than afterwards, as in the UK.) There's some over-generalisation here, it depends where you are in the USA; some places need payment first, others don't. It depends a little on the local demographic. Actually, two gas stations at the same intersection can have different policies. So it also depends a little on the retailer's internal policy (and also their previous record for accepting fraudulent transactions, which might in turn depend on their staff training programme), but common sense tells us that already. It may depend on past history of theft, but as I commented on in the other message, it may depend more upon assuming that the driver is traveling a great distance and this won't be a repeat customer, with a hint of prejudice against strangers from out of town being more likely to be thieves than locals are. Of course some merchants assume everyone is a thief, no matter how regularly he shops there. |
#4
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On 25-Feb-12 11:30, Adam H. Kerman wrote:
Roland Perry wrote: at 16:40:17 on Sat, 25 Feb 2012, Adam H. Kerman remarked: Really? There's no concept of pre-authorizing the transaction, then charging the customer the approved charge in two separate steps, both performed at the retail terminal? No. I routinely spend amounts of the order of a thousand dollars at retailers by Chip and PIN card, and it's a one-shot process. If that's true, then I suspect your credit limit is stored on the card. In a typical transaction in the US, the customer or cashier swipes the card at the terminal (which one does it depends on the layout). Data is exchanged with the credit card processor's server. Data sent back to the merchant's terminal is the account credit limit (not disclosed to the cashier unless there is a situation with a high-value purchase like jewelry) and authorization code. Really? I've never heard of card processors telling merchants what the credit limit (or available credit, which is what I suspect you meant) on a card is, just whether the authorization attempt succeeded. Note that an authorization is for a particular amount of money, so there is no _need_ for the merchant to know how much credit is available in excess of that. The authorization code is critical, which is why merchants cooperate in pre-authorizing sales. If a merchant submits a transaction that wasn't pre-authorized and the bill isn't paid, the merchant's account is charged back. That's not how it works. Authorization is confirmation from the card issuers that a charge for the specified amount (or less) can be posted successfully. It has no effect on chargebacks; a customer can dispute posted charges whether or not they were authorized first. It also has nothing to do with whether the bill is paid, which is entirely a matter between the card issuer and the customer. During authorization, there is a temporary freeze put on the cardholder's credit limit in some fixed block amount, such as rounding up to the next $100. This block must exceed the actual purchase amount. Perhaps your issuer does that, but every card I've had puts a "hold" on the exact amount the merchant requested authorization for. Some merchants, eg. restaurants and bars, will authorize more than the total assuming you'll make additional purchases and/or add a tip, which gets corrected when the final charge is posted. I've never seen any other type of merchant do that. Gas stations usually authorize for $1 and then (try to) post the full amount. Technically this is risky for them, as the posting may be denied if the card doesn't have enough credit available at the time, but apparently the common risk is closed/over-limit cards. S -- Stephen Sprunk "God does not play dice." --Albert Einstein CCIE #3723 "God is an inveterate gambler, and He throws the K5SSS dice at every possible opportunity." --Stephen Hawking |
#5
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Stephen Sprunk wrote:
On 25-Feb-12 11:30, Adam H. Kerman wrote: Roland Perry wrote: at 16:40:17 on Sat, 25 Feb 2012, Adam H. Kerman remarked: Really? There's no concept of pre-authorizing the transaction, then charging the customer the approved charge in two separate steps, both performed at the retail terminal? No. I routinely spend amounts of the order of a thousand dollars at retailers by Chip and PIN card, and it's a one-shot process. If that's true, then I suspect your credit limit is stored on the card. In a typical transaction in the US, the customer or cashier swipes the card at the terminal (which one does it depends on the layout). Data is exchanged with the credit card processor's server. Data sent back to the merchant's terminal is the account credit limit (not disclosed to the cashier unless there is a situation with a high-value purchase like jewelry) and authorization code. Really? I've never heard of card processors telling merchants what the credit limit (or available credit, which is what I suspect you meant) on a card is, just whether the authorization attempt succeeded. No, I don't mean available credit nor total credit, neither of which are the merchant's business. I mean an amount frozen to be used for that particular transaction, that isn't available for other transactions, until cleared. Note that an authorization is for a particular amount of money, so there is no _need_ for the merchant to know how much credit is available in excess of that. The amount held for the transaction is somewhat higher than the amount charged because it's rounded up. The authorization code is critical, which is why merchants cooperate in pre-authorizing sales. If a merchant submits a transaction that wasn't pre-authorized and the bill isn't paid, the merchant's account is charged back. That's not how it works. Authorization is confirmation from the card issuers that a charge for the specified amount (or less) can be posted successfully. I have no idea what distinction you are making, and neither do you. It has no effect on chargebacks; a customer can dispute posted charges whether or not they were authorized first. I made no comment about customer disputes. If the bill isn't paid because it's legitimate or because it's illegitimate (stolen card, identity theft), the merchant's account is charged back. It also has nothing to do with whether the bill is paid, which is entirely a matter between the card issuer and the customer. Bull****. If the transaction wasn't authorized, and the bill isn't paid, the merchant is out the money. That's why they have the card terminals to obtain authorization, duh, and they don't use the impression machines to make old fashioned charge slips. During authorization, there is a temporary freeze put on the cardholder's credit limit in some fixed block amount, such as rounding up to the next $100. This block must exceed the actual purchase amount. Perhaps your issuer does that, but every card I've had puts a "hold" on the exact amount the merchant requested authorization for. Not between the time the authorization is requested and the transaction ID number is issued, it's not, and sometimes, the higher amount doesn't clear for a couple of days. It got to be a problem at gas stations. Gas stations usually authorize for $1 and then (try to) post the full amount. Not true. The amount might be $75, depending on if it's Visa or MC. Sometimes gas stations have signs up telling purchasers that if the tank purchase exceeds that amount, the purchaser has to break up the purchase into two transactions. The credit card clearing houses know when cards are used at gas pumps for this reason. |
#6
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In message , at 17:30:39 on Sat, 25 Feb
2012, Adam H. Kerman remarked: I routinely spend amounts of the order of a thousand dollars at retailers by Chip and PIN card, and it's a one-shot process. If that's true, then I suspect your credit limit is stored on the card. It isn't. What you have to accept is that things are done differently in USA vs the rest of the world. -- Roland Perry |
#7
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Roland Perry wrote:
at 17:30:39 on Sat, 25 Feb 2012, Adam H. Kerman remarked: I routinely spend amounts of the order of a thousand dollars at retailers by Chip and PIN card, and it's a one-shot process. If that's true, then I suspect your credit limit is stored on the card. It isn't. What you have to accept is that things are done differently in USA vs the rest of the world. No, I don't believe that your purchases aren't getting authorizations, sorry. The account has to be verified as active and that your available credit is sufficient for the transaction. It's basic fraud fighting. |
#8
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In message , at 23:36:53 on Sat, 25 Feb
2012, Adam H. Kerman remarked: I routinely spend amounts of the order of a thousand dollars at retailers by Chip and PIN card, and it's a one-shot process. If that's true, then I suspect your credit limit is stored on the card. It isn't. What you have to accept is that things are done differently in USA vs the rest of the world. No, I don't believe that your purchases aren't getting authorizations, sorry. The account has to be verified as active and that your available credit is sufficient for the transaction. It's basic fraud fighting. They are getting authorised, but by C&P, not by the "two step process" you were speculating about. -- Roland Perry |
#9
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Roland Perry wrote:
at 23:36:53 on Sat, 25 Feb 2012, Adam H. Kerman remarked: I routinely spend amounts of the order of a thousand dollars at retailers by Chip and PIN card, and it's a one-shot process. If that's true, then I suspect your credit limit is stored on the card. It isn't. What you have to accept is that things are done differently in USA vs the rest of the world. No, I don't believe that your purchases aren't getting authorizations, sorry. The account has to be verified as active and that your available credit is sufficient for the transaction. It's basic fraud fighting. They are getting authorised, but by C&P, not by the "two step process" you were speculating about. Which has nothing to do with checking to see if the account holder has exceeded his available credit, which you told us is not maintained on the card. You're missing a step. |
#10
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On 25-Feb-12 15:46, Roland Perry wrote:
In message , at 17:30:39 on Sat, 25 Feb 2012, Adam H. Kerman remarked: I routinely spend amounts of the order of a thousand dollars at retailers by Chip and PIN card, and it's a one-shot process. If that's true, then I suspect your credit limit is stored on the card. It isn't. What you have to accept is that things are done differently in USA vs the rest of the world. Aside from our lack of EMV, things aren't done differently in the US; don't take Adam's misunderstandings as authoritative. S -- Stephen Sprunk "God does not play dice." --Albert Einstein CCIE #3723 "God is an inveterate gambler, and He throws the K5SSS dice at every possible opportunity." --Stephen Hawking |
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