London Banter

London Banter (https://www.londonbanter.co.uk/forum.php)
-   London Transport (https://www.londonbanter.co.uk/london-transport/)
-   -   Proposal - every Tube ticket office to close by 2015 (https://www.londonbanter.co.uk/london-transport/13690-proposal-every-tube-ticket-office.html)

[email protected] November 23rd 13 11:42 PM

Proposal - every Tube ticket office to close by 2015
 
In article , (Roland Perry)
wrote:

In message , at 12:59:36
on Sat, 23 Nov 2013, Scott remarked:

How do you buy an Oyster card at a ticket machine?


Apparently (although I've not tried it) at least one machine at all
but one TfL station will now vend you an Oyster as well as a paper
ticket.

No doubt it will be "unregistered" as collecting all that data with a
huge queue behind you would be an issue.


How can you register an Oyster card without a ticket office? How can you
register a railcard on one without a ticket office? How can you even see if
a railcard is registered on it without a ticket office?

--
Colin Rosenstiel

[email protected] November 23rd 13 11:42 PM

Proposal - every Tube ticket office to close by 2015
 
In article , (Roland Perry)
wrote:

In message , at 11:44:05
on Sat, 23 Nov 2013, Richard remarked:
The machines could be better but all you need to remember is that most
of Berlin is in zones A and B. The new airport is in C.


30 minutes from the centre of the City.

It's a shame it doesn't show up here though:

http://www.bvg.de/index.php/de/binar...80593/file/1-1

Yes, well. The new airport has only opened in the last year or so. When we
visited in summer 2012 it was overdue and not yet open.

--
Colin Rosenstiel

[email protected] November 23rd 13 11:42 PM

Proposal - every Tube ticket office to close by 2015
 
In article , (Roland Perry)
wrote:

In message , at 18:30:10
on Sat, 23 Nov 2013, John Ray remarked:
I can see another problem, for those who want to have a Senior
Railcard registered on their Oyster card. It's hard to see how that
could be done conveniently at a vending machine.


Ditto for the "student" railcard.


ITYM 16-25 Railcard.

--
Colin Rosenstiel

John Levine November 24th 13 01:41 AM

BER, was Proposal - every Tube ticket office to close by 2015
 
The machines could be better but all you need to remember is that most
of Berlin is in zones A and B. The new airport is in C.


30 minutes from the centre of the City.

It's a shame it doesn't show up here though:

http://www.bvg.de/index.php/de/binar...80593/file/1-1


Yes, well. The new airport has only opened in the last year or so. When we
visited in summer 2012 it was overdue and not yet open.


Due to amazing contruction foul-ups in the fire suppression and alarm
systems, it's still not open. Early 2015, maybe.

Tegel is in zone B, get your weekly AB pass at the desk near the door
to the bus stops or from the machine outside.



--
Regards,
John Levine, , Primary Perpetrator of "The Internet for Dummies",
Please consider the environment before reading this e-mail.
http://jl.ly

John Levine November 24th 13 01:41 AM

Proposal - every Tube ticket office to close by 2015
 
How can you register an Oyster card without a ticket office?

I registered mine on the TfL web site.

--
Regards,
John Levine, , Primary Perpetrator of "The Internet for Dummies",
Please consider the environment before reading this e-mail.
http://jl.ly

Roland Perry November 24th 13 06:14 AM

Proposal - every Tube ticket office to close by 2015
 
In message , at 18:42:54
on Sat, 23 Nov 2013, remarked:
The machines could be better but all you need to remember is that most
of Berlin is in zones A and B. The new airport is in C.


30 minutes from the centre of the City.

It's a shame it doesn't show up here though:

http://www.bvg.de/index.php/de/binar...80593/file/1-1

Yes, well. The new airport has only opened in the last year or so.


It might have been one to file under "of course all the guidebooks are
always up to date"...

When we visited in summer 2012 it was overdue and not yet open.


.... if it were actually open yet. March 2014 projected, it seems, for a
partial opening of just 10 flights a day, full opening at least a year
later.
--
Roland Perry

Roland Perry November 24th 13 06:16 AM

Proposal - every Tube ticket office to close by 2015
 
In message , at 18:42:55
on Sat, 23 Nov 2013, remarked:
Ditto for the "student" railcard.


ITYM 16-25 Railcard.


That's why I put it in quotes.
--
Roland Perry

Roland Perry November 24th 13 06:17 AM

Proposal - every Tube ticket office to close by 2015
 
In message , at
12:14:48 on Sat, 23 Nov 2013, Offramp remarked:
When I tried to buy tube tickets for my children on a
visit to London a few years ago I couldn't, because the machines
wouldn't sell them and the ticket office at the station was unmanned.


Was it open and unmanned or closed and unmanned?
When the ticket office is open it is not possible to buy child tickets from th machines.
However, staff sometimes wander away from their position to make tea, do some banking etc.


It's a few years ago now, but I think it was open but in "wandered off"
mode.
--
Roland Perry

Roland Perry November 24th 13 06:41 AM

Proposal - every Tube ticket office to close by 2015
 
In message , at 16:40:23 on
Sat, 23 Nov 2013, Peter Masson
remarked:
Children aged 5 - 10 travel free on London Buses, and free on London
Underground if accompanied by a fare-paying or Freedom Pass holding
adult. Children of this age also travel free unaccompanied if they hold
an Oyster Photocard - this is available to non-resident children as
well as London residents.


That Oyster Photocard would be the "toddler Freedom Pass" then. How does
a tourist get one of those issued without using a ticket office to paste
the photo in?
--
Roland Perry

[email protected] November 24th 13 08:04 AM

Proposal - every Tube ticket office to close by 2015
 
In article , (John Levine) wrote:

How can you register an Oyster card without a ticket office?


I registered mine on the TfL web site.


With a railcard?

--
Colin Rosenstiel

Peter Masson[_3_] November 24th 13 11:25 AM

Proposal - every Tube ticket office to close by 2015
 


"Roland Perry" wrote

That Oyster Photocard would be the "toddler Freedom Pass" then. How does a
tourist get one of those issued without using a ticket office to paste the
photo in?


The official name is a 5-10 Zip Oyster Photocard. As part of the application
process you upload a digital photo, If they can cope with age verification
online they post the card to you; if they can't the application has to be
completed and the card issued at a Travel Information Centre.

Ticket offices aren't part of the application process. London residents can
apply in person at a Post Office in London, but may, and non-London
residents have to, apply online.

http://www.tfl.gov.uk/assets/downloa...conditions.pdf

Peter


Roland Perry November 24th 13 11:51 AM

Proposal - every Tube ticket office to close by 2015
 
In message , at 12:25:02 on
Sun, 24 Nov 2013, Peter Masson
remarked:
That Oyster Photocard would be the "toddler Freedom Pass" then. How
does a tourist get one of those issued without using a ticket office
to paste the photo in?


The official name is a 5-10 Zip Oyster Photocard. As part of the
application process you upload a digital photo, If they can cope with
age verification online they post the card to you;


How does the verification work if you are a foreign tourist? Must be
quite a system they have that'll verify the details of a Venuzuelan
passport online.

if they can't the application has to be completed and the card issued
at a Travel Information Centre.


Where are they? The only ones I was familiar with are St James's Park
and Trafalgar Square, and I thought they'd both been closed. Is there
one at Heathrow, so the arriving tourist can get their card before
catching the tube?

Ticket offices aren't part of the application process. London residents
can apply in person at a Post Office in London, but may, and non-London
residents have to, apply online.


Sounds like a bit of a hassle after arriving at Heathrow jetlagged, and
wanting your right to free travel. Assuming you can find some
connectivity in the tube station to log in I suppose. The well prepared
road warrior might have a digital photo of their offspring handy though.

http://www.tfl.gov.uk/assets/downloa...tocard-terms-a
nd-conditions.pdf


--
Roland Perry

Phil[_6_] November 24th 13 12:39 PM

Proposal - every Tube ticket office to close by 2015
 
Mizter T writes:

On 22/11/2013 14:33, Neil Williams wrote:

On Fri, 22 Nov 2013 11:38:22 +0000, Mizter T wrote:
I'm not sure all banks are issuing them, and even if they do they
won't necessarily issue them to every category of customer.


People said that of Chip and Pin.


No - Chip and PIN became a standard.

Contactless transactions inherently don't feature online authorisation
with the bank, because there isn't enough time.


When I use contactless payment in the local Co-op, the machine still
goes through the same calling acquirer, authorised messages it does when
I use my pin.

Phil

Roland Perry November 24th 13 01:23 PM

Proposal - every Tube ticket office to close by 2015
 
In message , at 13:39:58 on Sun, 24 Nov 2013,
Phil remarked:
Contactless transactions inherently don't feature online authorisation
with the bank, because there isn't enough time.


When I use contactless payment in the local Co-op, the machine still
goes through the same calling acquirer, authorised messages it does when
I use my pin.


s/online/real time/

It'd be interesting to have some case studies of where a contactless
transaction wasn't in fact accepted less than a second after being
proffered.
--
Roland Perry

Peter Masson[_3_] November 24th 13 01:37 PM

Proposal - every Tube ticket office to close by 2015
 


"Roland Perry" wrote in message ...

In message , at 12:25:02 on
Sun, 24 Nov 2013, Peter Masson
remarked:
That Oyster Photocard would be the "toddler Freedom Pass" then. How does a
tourist get one of those issued without using a ticket office to paste the
photo in?


The official name is a 5-10 Zip Oyster Photocard. As part of the
application process you upload a digital photo, If they can cope with age
verification online they post the card to you;


How does the verification work if you are a foreign tourist? Must be
quite a system they have that'll verify the details of a Venuzuelan
passport online.

if they can't the application has to be completed and the card issued at a
Travel Information Centre.


Where are they? The only ones I was familiar with are St James's Park
and Trafalgar Square, and I thought they'd both been closed. Is there
one at Heathrow, so the arriving tourist can get their card before
catching the tube?

Ticket offices aren't part of the application process. London residents can
apply in person at a Post Office in London, but may, and non-London
residents have to, apply online.


Sounds like a bit of a hassle after arriving at Heathrow jetlagged, and
wanting your right to free travel. Assuming you can find some
connectivity in the tube station to log in I suppose. The well prepared
road warrior might have a digital photo of their offspring handy though.

http://www.tfl.gov.uk/assets/downloa...tocard-terms-a
nd-conditions.pdf


The well-organised Venezuelan tourist will have applied online from home,
then complete the application, showing the Venezuelan passport as
proof-of-age at the TIC at Heathrow. Others are at Kings Cross, Euston,
Liverpool Street, Victoria, and Piccadilly Circus.

Though the 5-10 yo Venezuelan tourist is unlikely to be travelling
unaccompanied, and tube travel for this age-group is free, without
photocard, if accompanying an adult ticket-holder (or an adult who has
touched in with Oyster).

Peter


[email protected] November 24th 13 03:09 PM

Proposal - every Tube ticket office to close by 2015
 
In article , (Roland Perry)
wrote:

In message , at 12:25:02 on
Sun, 24 Nov 2013, Peter Masson
remarked:


if they can't the application has to be completed and the card issued
at a Travel Information Centre.


Where are they? The only ones I was familiar with are St James's Park
and Trafalgar Square, and I thought they'd both been closed. Is there
one at Heathrow, so the arriving tourist can get their card before
catching the tube?


I thought St James's Park Travel Information Centre closed the best part of
a decade ago?

--
Colin Rosenstiel

Roland Perry November 24th 13 05:20 PM

Proposal - every Tube ticket office to close by 2015
 
In message , at 10:09:10
on Sun, 24 Nov 2013, remarked:
if they can't the application has to be completed and the card issued
at a Travel Information Centre.


Where are they? The only ones I was familiar with are St James's Park
and Trafalgar Square, and I thought they'd both been closed. Is there
one at Heathrow, so the arriving tourist can get their card before
catching the tube?


I thought St James's Park Travel Information Centre closed the best part of
a decade ago?


Could be as long ago as that. It always seemed to me that if they
couldn't justify such an outlet in their own HQ building, was there ever
a future for ones outside.
--
Roland Perry

Scott November 24th 13 05:43 PM

Proposal - every Tube ticket office to close by 2015
 
On Sat, 23 Nov 2013 16:48:26 +0000, Neil Williams
wrote:

On Sat, 23 Nov 2013 12:59:36 +0000, Scott
wrote:
How do you buy an Oyster card at a ticket machine?


Google it. The design of the narrow machines has been modified to
allow the issue of Oyster cards.

Thanks. I did not know that. I have not been to London for some
time. I should have googled first, but I know now.

Neil Williams November 24th 13 05:43 PM

Proposal - every Tube ticket office to close by 2015
 
On Sun, 24 Nov 2013 07:41:33 +0000, Roland Perry
wrote:
That Oyster Photocard would be the "toddler Freedom Pass" then. How

does
a tourist get one of those issued without using a ticket office to

paste
the photo in?


In most other countries I expect they would be unavailable and it
would just be a "tourist tax". Or a city tax would be charged on
hotel rooms and a free ticket issued for everyone staying.

But TfL intend to keep a few offices at major tourist entry points.

Neil

--
Neil Williams. Use neil before the at to reply.

Neil Williams November 24th 13 05:54 PM

Proposal - every Tube ticket office to close by 2015
 
On Sun, 24 Nov 2013 18:17:38 +0000, Roland Perry
wrote:
Is any of that allowed for a contactless transaction?


I don't think there is any requirement to process it offline.

Neil

--
Neil Williams. Use neil before the at to reply.

[email protected] November 24th 13 07:57 PM

Proposal - every Tube ticket office to close by 2015
 
In article ,
(Neil Williams) wrote:

On Sun, 24 Nov 2013 07:41:33 +0000, Roland Perry
wrote:
That Oyster Photocard would be the "toddler Freedom Pass" then. How does
a tourist get one of those issued without using a ticket office to paste
the photo in?


In most other countries I expect they would be unavailable and it
would just be a "tourist tax". Or a city tax would be charged on
hotel rooms and a free ticket issued for everyone staying.

But TfL intend to keep a few offices at major tourist entry points.


Do they have one at King's Cross St Pancras even now? Must be second only to
Heathrow for arriving tourists. There are always gargantuan queues at the
ticket offices now.

--
Colin Rosenstiel

[email protected] November 24th 13 07:57 PM

Proposal - every Tube ticket office to close by 2015
 
In article , (Roland Perry)
wrote:

In message , at
10:09:10 on Sun, 24 Nov 2013,
remarked:
if they can't the application has to be completed and the card issued
at a Travel Information Centre.

Where are they? The only ones I was familiar with are St James's Park
and Trafalgar Square, and I thought they'd both been closed. Is there
one at Heathrow, so the arriving tourist can get their card before
catching the tube?


I thought St James's Park Travel Information Centre closed the best part
of a decade ago?


Could be as long ago as that. It always seemed to me that if they
couldn't justify such an outlet in their own HQ building, was there
ever a future for ones outside.


There was at last one other left open when it closed.

--
Colin Rosenstiel

Roland Perry November 24th 13 08:19 PM

Proposal - every Tube ticket office to close by 2015
 
In message , at 14:57:55
on Sun, 24 Nov 2013, remarked:
if they can't the application has to be completed and the card issued
at a Travel Information Centre.

Where are they? The only ones I was familiar with are St James's Park
and Trafalgar Square, and I thought they'd both been closed. Is there
one at Heathrow, so the arriving tourist can get their card before
catching the tube?

I thought St James's Park Travel Information Centre closed the best part
of a decade ago?


Could be as long ago as that. It always seemed to me that if they
couldn't justify such an outlet in their own HQ building, was there
ever a future for ones outside.


There was at last one other left open when it closed.


According to the TfL website, Travel Information Centres are currently
at: Liverpool St, Piccadilly Circus, Euston, Victoria, Kings Cross[1]
and Heathrow T123.

[1] Western Ticket Hall, St Pancras. I have to say I've never noticed
it. Will pay more attention next time I'm there.
--
Roland Perry

Recliner[_2_] November 24th 13 08:31 PM

Proposal - every Tube ticket office to close by 2015
 
Roland Perry wrote:
In message , at 14:57:55
on Sun, 24 Nov 2013, remarked:
if they can't the application has to be completed and the card issued
at a Travel Information Centre.

Where are they? The only ones I was familiar with are St James's Park
and Trafalgar Square, and I thought they'd both been closed. Is there
one at Heathrow, so the arriving tourist can get their card before
catching the tube?

I thought St James's Park Travel Information Centre closed the best part
of a decade ago?

Could be as long ago as that. It always seemed to me that if they
couldn't justify such an outlet in their own HQ building, was there
ever a future for ones outside.


There was at last one other left open when it closed.


According to the TfL website, Travel Information Centres are currently
at: Liverpool St, Piccadilly Circus, Euston, Victoria, Kings Cross[1] and Heathrow T123.

[1] Western Ticket Hall, St Pancras. I have to say I've never noticed
it. Will pay more attention next time I'm there.


From memory, it might be on the main passageway into the mainline station,
rather than at the lower level where the ticket office is.

[email protected] November 24th 13 08:49 PM

Proposal - every Tube ticket office to close by 2015
 
In article , (Roland Perry)
wrote:

In message , at
14:57:55 on Sun, 24 Nov 2013,
remarked:
if they can't the application has to be completed and the card
issued at a Travel Information Centre.

Where are they? The only ones I was familiar with are St James's
Park and Trafalgar Square, and I thought they'd both been closed. Is
there one at Heathrow, so the arriving tourist can get their card
before catching the tube?

I thought St James's Park Travel Information Centre closed the best
part of a decade ago?

Could be as long ago as that. It always seemed to me that if they
couldn't justify such an outlet in their own HQ building, was there
ever a future for ones outside.


There was at least one other left open when it closed.


According to the TfL website, Travel Information Centres are
currently at: Liverpool St, Piccadilly Circus, Euston, Victoria,
Kings Cross[1] and Heathrow T123.

[1] Western Ticket Hall, St Pancras. I have to say I've never noticed
it. Will pay more attention next time I'm there.


You and me both! And I've tended to use the Western ticket hall for
preference until last year.

--
Colin Rosenstiel

[email protected] November 24th 13 08:49 PM

Proposal - every Tube ticket office to close by 2015
 
In article
,
(Recliner) wrote:

Roland Perry wrote:
In message , at 14:57:55
on Sun, 24 Nov 2013,
remarked:
if they can't the application has to be completed and the card
issued at a Travel Information Centre.

Where are they? The only ones I was familiar with are St James's
Park and Trafalgar Square, and I thought they'd both been closed. Is
there one at Heathrow, so the arriving tourist can get their card
before catching the tube?

I thought St James's Park Travel Information Centre closed the best
part of a decade ago?

Could be as long ago as that. It always seemed to me that if they
couldn't justify such an outlet in their own HQ building, was there
ever a future for ones outside.

There was at least one other left open when it closed.


According to the TfL website, Travel Information Centres are currently
at: Liverpool St, Piccadilly Circus, Euston, Victoria, Kings
Cross[1] and Heathrow T123.

[1] Western Ticket Hall, St Pancras. I have to say I've never
noticed
it. Will pay more attention next time I'm there.


From memory, it might be on the main passageway into the mainline station,
rather than at the lower level where the ticket office is.


Don't think so, not open regularly at least. There are cash machines on that
passageway.

--
Colin Rosenstiel

Recliner[_2_] November 24th 13 11:21 PM

Proposal - every Tube ticket office to close by 2015
 
Paul Corfield wrote:
On Sun, 24 Nov 2013 21:19:49 +0000, Roland Perry
wrote:

According to the TfL website, Travel Information Centres are currently
at: Liverpool St, Piccadilly Circus, Euston, Victoria, Kings Cross[1]
and Heathrow T123.

[1] Western Ticket Hall, St Pancras. I have to say I've never noticed
it. Will pay more attention next time I'm there.


It is in the Sub Surface lines area near where the big doors are in to
St Pancras itself - you walk up a small flight of stairs from the LU
ticket office to an intermediate landing.

If you're in a rush it is easy to miss. I think it was put there so it
would be on the main drag from Eurostar to the tube.


Ah, where I thought it was.

[email protected] November 24th 13 11:58 PM

Proposal - every Tube ticket office to close by 2015
 
In article ,
(Paul Corfield) wrote:

On Sun, 24 Nov 2013 14:57:55 -0600,

wrote:

In article ,
(Neil Williams) wrote:


But TfL intend to keep a few offices at major tourist entry points.


Do they have one at King's Cross St Pancras even now? Must be second only
to Heathrow for arriving tourists. There are always gargantuan queues at
the ticket offices now.


And at the ticket machines. With the recent diversions that routed NR
passengers to the Northern ticket hall there were ridiculous queues at
the ticket office and machines. Previously it was the old Tube ticket
hall that took the brunt of the queues.


I was there with a group from Cambridge one Saturday including two
unfamiliar with London. They had bought London Terminals Day Returns when
the rest of us had bought Travelcards. We arrived on Platform 10 I think. I
took one look at the queue in the Northern ticket hall and two of us took
pity and lent them our own (spare) Oyster cards to get where we were going.
The old tube ticket hall was no better.

--
Colin Rosenstiel

Roland Perry November 25th 13 07:01 AM

Proposal - every Tube ticket office to close by 2015
 
In message

, at 15:31:01 on Sun, 24 Nov 2013, Recliner
remarked:
According to the TfL website, Travel Information Centres are currently
at: Liverpool St, Piccadilly Circus, Euston, Victoria, Kings Cross[1] and Heathrow T123.

[1] Western Ticket Hall, St Pancras. I have to say I've never noticed
it. Will pay more attention next time I'm there.


From memory, it might be on the main passageway into the mainline station,
rather than at the lower level where the ticket office is.


In the area between the "pillared room" and Euston Road? Beyond there is
the Eurostar ticket office, but that's inside St Pancras proper, not the
Western ticket hall.
--
Roland Perry

Roland Perry November 25th 13 07:03 AM

Proposal - every Tube ticket office to close by 2015
 
In message , at 15:49:32
on Sun, 24 Nov 2013, remarked:
[1] Western Ticket Hall, St Pancras. I have to say I've never
noticed
it. Will pay more attention next time I'm there.


From memory, it might be on the main passageway into the mainline station,
rather than at the lower level where the ticket office is.


Don't think so, not open regularly at least. There are cash machines on that
passageway.


That sounds like the passageway from the old ticket hall to the Western
one, which is of course at the lower level.

Another place to put such an office (I don't know if they have) is in
the corridor from the old ticket hall to the Northern ticket hall.
--
Roland Perry

Roland Perry November 25th 13 07:10 AM

Proposal - every Tube ticket office to close by 2015
 
In message , at 00:03:22 on
Mon, 25 Nov 2013, Paul Corfield remarked:
According to the TfL website, Travel Information Centres are currently
at: Liverpool St, Piccadilly Circus, Euston, Victoria, Kings Cross[1]
and Heathrow T123.

[1] Western Ticket Hall, St Pancras. I have to say I've never noticed
it. Will pay more attention next time I'm there.


It is in the Sub Surface lines area near where the big doors are in to
St Pancras itself - you walk up a small flight of stairs from the LU
ticket office to an intermediate landing.


Thanks, I'll take a look next time I'm there.

Behind me here, to the left or to the right?

http://www.perry.co.uk/images/stp-western-queue.jpg

[Seasonal picture from a few years ago showing that people do queue to
buy tickets, and even at the machines]
--
Roland Perry

Roland Perry November 25th 13 09:31 AM

Proposal - every Tube ticket office to close by 2015
 
In message , at
18:54:38 on Sun, 24 Nov 2013, Neil Williams
remarked:
On Sun, 24 Nov 2013 18:17:38 +0000, Roland Perry
wrote:


[Lidl allegedly completing a contactless transaction by requesting a
signature]

Is any of that allowed for a contactless transaction?


I don't think there is any requirement to process it offline.


But is it allowed to process a contactless transaction offline?
--
Roland Perry

David Cantrell November 25th 13 12:19 PM

Proposal - every Tube ticket office to close by 2015
 
On Fri, Nov 22, 2013 at 05:55:11PM +0000, d wrote:

He's probably one of those people who thinks because HE never needs a
particular service, no one else ever will either.


And for people like my blind mother, there will still be staff available
to help her buy a ticket.

I say good riddance to ticket offices, despite my own mother not being
able to use the machines, provided that they still provide some way of
dealing with Oyster errors at stations.

--
David Cantrell |
http://www.cantrell.org.uk/david

Planckton: n, the smallest possible living thing

David Cantrell November 25th 13 12:23 PM

Proposal - every Tube ticket office to close by 2015
 
On Sun, Nov 24, 2013 at 02:37:29PM -0000, Peter Masson wrote:

Sounds like a bit of a hassle after arriving at Heathrow jetlagged, and
wanting your right to free travel.


To want something you first have to know it exists. Most tourists won't
know, so it doesn't matter. Those who do know will know through either
having done their research or through being told about it by someone
else who has, so again, it doesn't matter.

--
David Cantrell | London Perl Mongers Deputy Chief Heretic

THIS IS THE LANGUAGE POLICE
PUT DOWN YOUR THESAURUS
STEP AWAY FROM THE CLICHE

David Cantrell November 25th 13 12:36 PM

Proposal - every Tube ticket office to close by 2015
 
On Fri, Nov 22, 2013 at 03:39:18PM +0100, Neil Williams wrote:
On Fri, 22 Nov 2013 14:04:59 +0000, David Cantrell
wrote:
I wonder how they're going to cope with Oyster problems - the only

thing
I use a tube ticket office for these days. eg, sorting out things

like
"This card has stopped working, please give me a new one and

transfer my
balance". And of course "I don't want this card any more, give me

back
the balance and my deposit please"

1 could be done online or at a ticket machine


If the ticket barriers couldn't read the card, I'd assume that a ticket
machine couldn't either. No idea what they did in the ticket office.
Online isn't an option if it stops working mid-journey. Which is what
happened.

Even after the ticket office replaced the card and transferred the
balance, it still forgot about my daily cap, BTW.

again just needs a
process and the software. 2 could up to a certain level be done by a
machine, or at the proposed 5ish tourist centres, or by posting it in
and receiving a refund by BACS.


Ignore the tourist centres, they're inconvenient for almost everyone
(not for me, as it happens, because these days I travel through Victoria
most days, but that's by the by). Perhaps TfL have finally realised that
they've been shafting people in south London for ages and have finally
decided that to be fair they should shaft everyone :-)

Posting it? Ha. Posting something that feels like a credit card.

--
David Cantrell | Reality Engineer, Ministry of Information

Do not be afraid of cooking, as your ingredients will know and misbehave
-- Fergus Henderson

Neil Williams November 25th 13 01:26 PM

Proposal - every Tube ticket office to close by 2015
 
On Mon, 25 Nov 2013 13:19:01 +0000, David Cantrell
wrote:
And for people like my blind mother, there will still be staff

available
to help her buy a ticket.


It is probably more economically sound that she travels free than
that there is a ticket office there for her.

Neil

--
Neil Williams. Use neil before the at to reply.

Neil Williams November 25th 13 01:29 PM

Proposal - every Tube ticket office to close by 2015
 
On Mon, 25 Nov 2013 13:19:01 +0000, David Cantrell
wrote:
I say good riddance to ticket offices, despite my own mother not

being
able to use the machines, provided that they still provide some way

of
dealing with Oyster errors at stations.


I saw a proposal to remove some of them, e. g. by doing away with
unresolved journeys and instead working out what the journey most
likely was, e. g. using derails of the previous one, presumably
giving benefit of the doubt where there are multiple possibilities.
You could flag up obvious taking of the mick by requiring
intervention where there are an excessive number of such journeys
compared with average.

Neil

--
Neil Williams. Use neil before the at to reply.

Neil Williams November 25th 13 01:31 PM

Proposal - every Tube ticket office to close by 2015
 
On Mon, 25 Nov 2013 13:23:37 +0000, David Cantrell
wrote:
To want something you first have to know it exists. Most tourists

won't
know, so it doesn't matter. Those who do know will know through

either
having done their research or through being told about it by someone
else who has, so again, it doesn't matter.


Or you say that such an Oyster can be issued at a machine provided it
is accompanied, if checked, by a valid passport.

Neil

--
Neil Williams. Use neil before the at to reply.

Neil Williams November 25th 13 01:32 PM

Proposal - every Tube ticket office to close by 2015
 
On Mon, 25 Nov 2013 13:36:22 +0000, David Cantrell
wrote:
If the ticket barriers couldn't read the card, I'd assume that a

ticket
machine couldn't either. No idea what they did in the ticket office.
Online isn't an option if it stops working mid-journey. Which is

what
happened.


Get a new one, refund retrospectively by post?

Even after the ticket office replaced the card and transferred the
balance, it still forgot about my daily cap, BTW.


That's odd.

Neil

--
Neil Williams. Use neil before the at to reply.

Neil Williams November 25th 13 01:34 PM

Proposal - every Tube ticket office to close by 2015
 
On Mon, 25 Nov 2013 10:31:00 +0000, Roland Perry
wrote:
But is it allowed to process a contactless transaction offline?


Floor limits are decided by the retailer, but the retailer does this
at their own risk. Fairly sure this is completely independent of what
means of verification is used (Pin, signature, contact less or
cardholder not present) .

Neil

--
Neil Williams. Use neil before the at to reply.


All times are GMT. The time now is 10:06 PM.

Powered by vBulletin®
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2006 LondonBanter.co.uk