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| London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#1
November 24th 13, 10:26 AM
posted to uk.railway,uk.transport.london
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Last train cancellation duty of care
I was talking to a friend, yesterday evening.
He reported a couple of recent occasions in which train cancellations meant he was unable to get home by train. On a weekday, he intended to travel between Wimbledon (WIM) and Banstead (BAD), via Sutton (SUO). The last connecting train from Wimbledon at 2249, operated by First Capital Connect, was cancelled. He was therefore unable to catch the 2327 from SUO to BAD, operated by Southern. He was refused provision of a taxi as WIM is operated by South West Trains (SWT). Was the staff member correct? Where are the rules documented? Would the rules be different for travelling with Oyster or a Freedom Pass? -- Walter Briscoe |
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