"Paul Corfield" wrote

My general sense of things is that people don't consider or plan
alternatives because they never expect to need such a thing.
Nonetheless there is always value to having done some contingency
planning and being able to react quickly once a strike is announced.

If it's any consolation when I still worked for LU I became the
impromptu travel information guru for my boss and the wider team as

Hope that helps a bit.

Yep.

I recall that at the time of the Clapham junction crash, only two in my
office knew they could travel from Blackfriars to Wimbledon.

--
Paul C