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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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Bus driver training?
"Redonda" wrote in message ...
Do bus drivers get *any* sort of training in how to deal with the public? This is an article from this week's East London Advertiser: There is a nationwide shortage of bus drivers. Most bus companies are busy recuirting for bus drivers. Combined with stressful driving condtions in London makes it hard to recurit bus drivers. Hence the reason why a majority of bus drivers have absoutley no customer service skills. If there was a lot more people applying then maybe they could take on more people with customer service skills. At the end of the day you have to decide whether you want a lot of bus drivers with only some of them having good customer service skills. Or a shortage of bus drivers but those we do have, having good customer service skills. I think most people in London as long as the bus stops at their stop they are happy. |
#2
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Bus driver training?
On the general subject of bus driver training,
I believe the old London Transport bus training depot at Chiswick had a world-wide reputation. I remember thinking "gee whiz!" watching somebody doing wheelies with a double-decker in the skid-pans. Where do bus drivers train now, especially as there are so many different operators? |
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