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Old May 27th 17, 03:26 PM posted to uk.transport.london,uk.railway
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Default BA IT collapse -- what effect on ttains?

http://www.telegraph.co.uk/news/2017/05/27/british-airways-chaos-computer-systems-crash-across-world-causing/

I'm certainly glad I wasn't flying today! All was smooth when I flew out
from Heathrow on Wednesday, and I hope it will be back to normal on Friday.
But I wonder what effect it's had on trains serving Heathrow and Gatwick?

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Old May 27th 17, 06:15 PM posted to uk.transport.london,uk.railway
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Default BA IT collapse -- what effect on ttains?

On 27.05.17 16:26, Recliner wrote:
http://www.telegraph.co.uk/news/2017/05/27/british-airways-chaos-computer-systems-crash-across-world-causing/

I'm certainly glad I wasn't flying today! All was smooth when I flew out
from Heathrow on Wednesday, and I hope it will be back to normal on Friday.
But I wonder what effect it's had on trains serving Heathrow and Gatwick?


Possibly longer dwell times at Gatwick Airport as people turn back home
when they either give up or realise that they are not going to fly out
today? This might have a knock-on effect on schedules into and out of
London.

I think that the effects would be as bad at Heathrow as Piccadilly Line
trains have extended dwell times at all the stations, IIRC. The same
goes for HEX trains, yes?
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Old May 27th 17, 10:20 PM posted to uk.transport.london,uk.railway
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Default BA IT collapse -- what effect on ttains?

"Recliner" wrote in message
...
http://www.telegraph.co.uk/news/2017/05/27/british-airways-chaos-computer-systems-crash-across-world-causing/

I'm certainly glad I wasn't flying today! All was smooth when I flew out
from Heathrow on Wednesday, and I hope it will be back to normal on
Friday.
But I wonder what effect it's had on trains serving Heathrow and Gatwick?



Looking at Realtime Trains just about everything at Gatwick looks to have
been on time throughout the day, but I'm not sure how 'normal' that is!

--
DAS

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Old May 28th 17, 05:32 PM posted to uk.transport.london,uk.railway
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Default BA IT collapse -- what effect on ttains?

On Sat, 27 May 2017 19:15:25 +0100, "
wrote:

On 27.05.17 16:26, Recliner wrote:
http://www.telegraph.co.uk/news/2017/05/27/british-airways-chaos-computer-systems-crash-across-world-causing/

I'm certainly glad I wasn't flying today! All was smooth when I flew out
from Heathrow on Wednesday, and I hope it will be back to normal on Friday.
But I wonder what effect it's had on trains serving Heathrow and Gatwick?


Possibly longer dwell times at Gatwick Airport as people turn back home
when they either give up or realise that they are not going to fly out
today? This might have a knock-on effect on schedules into and out of
London.

I think that the effects would be as bad at Heathrow as Piccadilly Line
trains have extended dwell times at all the stations, IIRC. The same
goes for HEX trains, yes?


So cheap offshore IT work has gone well for BA? :-)
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Old May 28th 17, 07:44 PM posted to uk.railway,uk.transport.london
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Default BA IT collapse -- what effect on ttains?

e27002 aurora wrote:
On Sat, 27 May 2017 19:15:25 +0100, "
wrote:

On 27.05.17 16:26, Recliner wrote:
http://www.telegraph.co.uk/news/2017/05/27/british-airways-chaos-computer-systems-crash-across-world-causing/

I'm certainly glad I wasn't flying today! All was smooth when I flew out
from Heathrow on Wednesday, and I hope it will be back to normal on Friday.
But I wonder what effect it's had on trains serving Heathrow and Gatwick?


Possibly longer dwell times at Gatwick Airport as people turn back home
when they either give up or realise that they are not going to fly out
today? This might have a knock-on effect on schedules into and out of
London.

I think that the effects would be as bad at Heathrow as Piccadilly Line
trains have extended dwell times at all the stations, IIRC. The same
goes for HEX trains, yes?


So cheap offshore IT work has gone well for BA? :-)


We obviously don't know the full story yet, but this certainly sounds like
the result of a cost cut too far (and Álex Cruz does seem to have been on a
quest to turn BA into Vueling UK).



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Old May 28th 17, 07:49 PM posted to uk.transport.london,uk.railway
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Default BA IT collapse -- what effect on ttains?

On Sun, 28 May 2017 18:32:08 +0100, e27002 aurora
wrote:

On Sat, 27 May 2017 19:15:25 +0100, "
wrote:

On 27.05.17 16:26, Recliner wrote:
http://www.telegraph.co.uk/news/2017/05/27/british-airways-chaos-computer-systems-crash-across-world-causing/

I'm certainly glad I wasn't flying today! All was smooth when I flew out
from Heathrow on Wednesday, and I hope it will be back to normal on Friday.
But I wonder what effect it's had on trains serving Heathrow and Gatwick?


Possibly longer dwell times at Gatwick Airport as people turn back home
when they either give up or realise that they are not going to fly out
today? This might have a knock-on effect on schedules into and out of
London.

I think that the effects would be as bad at Heathrow as Piccadilly Line
trains have extended dwell times at all the stations, IIRC. The same
goes for HEX trains, yes?


So cheap offshore IT work has gone well for BA? :-)


Are they not claiming it's a power supply issue? Is the hardware
offshore as well?
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Old May 28th 17, 08:10 PM posted to uk.railway,uk.transport.london
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Default BA IT collapse -- what effect on ttains?

Scott wrote:
On Sun, 28 May 2017 18:32:08 +0100, e27002 aurora
wrote:

On Sat, 27 May 2017 19:15:25 +0100, "
wrote:

On 27.05.17 16:26, Recliner wrote:
http://www.telegraph.co.uk/news/2017/05/27/british-airways-chaos-computer-systems-crash-across-world-causing/

I'm certainly glad I wasn't flying today! All was smooth when I flew out
from Heathrow on Wednesday, and I hope it will be back to normal on Friday.
But I wonder what effect it's had on trains serving Heathrow and Gatwick?


Possibly longer dwell times at Gatwick Airport as people turn back home
when they either give up or realise that they are not going to fly out
today? This might have a knock-on effect on schedules into and out of
London.

I think that the effects would be as bad at Heathrow as Piccadilly Line
trains have extended dwell times at all the stations, IIRC. The same
goes for HEX trains, yes?


So cheap offshore IT work has gone well for BA? :-)


Are they not claiming it's a power supply issue? Is the hardware
offshore as well?


That's why it's not wise to make precise accusations at this stage. Of
course, any professional data centre shouldn't collapse for most of a day
if there's a power supply problem. It should have UPS and ample backup
power, plus, perhaps duplicated grid connections.

But whatever the fault, it probably is a consequence of excessive
cost-cutting. And I bet the money saved is dwarfed by the estimated £150m
cost of this fiasco. I think señor Cruz has done more than enough damage to
BA, and it's time the cost of his job was saved.

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Old May 28th 17, 08:23 PM posted to uk.railway,uk.transport.london
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Default BA IT collapse -- what effect on ttains?

On 28.05.17 20:44, Recliner wrote:
e27002 aurora wrote:
On Sat, 27 May 2017 19:15:25 +0100, "
wrote:

On 27.05.17 16:26, Recliner wrote:
http://www.telegraph.co.uk/news/2017/05/27/british-airways-chaos-computer-systems-crash-across-world-causing/

I'm certainly glad I wasn't flying today! All was smooth when I flew out
from Heathrow on Wednesday, and I hope it will be back to normal on Friday.
But I wonder what effect it's had on trains serving Heathrow and Gatwick?


Possibly longer dwell times at Gatwick Airport as people turn back home
when they either give up or realise that they are not going to fly out
today? This might have a knock-on effect on schedules into and out of
London.

I think that the effects would be as bad at Heathrow as Piccadilly Line
trains have extended dwell times at all the stations, IIRC. The same
goes for HEX trains, yes?


So cheap offshore IT work has gone well for BA? :-)


We obviously don't know the full story yet, but this certainly sounds like
the result of a cost cut too far (and Álex Cruz does seem to have been on a
quest to turn BA into Vueling UK).


I can't help but wonder if this was a targetted virus attack of some sort.

I also read a note, stating that BA could face a £100 million bill over
this. I wonder what IAG's balance sheet indicates.
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Old May 28th 17, 08:39 PM posted to uk.transport.london,uk.railway
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Default BA IT collapse -- what effect on ttains?

wrote:
On 28.05.17 20:44, Recliner wrote:
e27002 aurora wrote:
On Sat, 27 May 2017 19:15:25 +0100, "
wrote:

On 27.05.17 16:26, Recliner wrote:
http://www.telegraph.co.uk/news/2017/05/27/british-airways-chaos-computer-systems-crash-across-world-causing/

I'm certainly glad I wasn't flying today! All was smooth when I flew out
from Heathrow on Wednesday, and I hope it will be back to normal on Friday.
But I wonder what effect it's had on trains serving Heathrow and Gatwick?


Possibly longer dwell times at Gatwick Airport as people turn back home
when they either give up or realise that they are not going to fly out
today? This might have a knock-on effect on schedules into and out of
London.

I think that the effects would be as bad at Heathrow as Piccadilly Line
trains have extended dwell times at all the stations, IIRC. The same
goes for HEX trains, yes?

So cheap offshore IT work has gone well for BA? :-)


We obviously don't know the full story yet, but this certainly sounds like
the result of a cost cut too far (and Álex Cruz does seem to have been on a
quest to turn BA into Vueling UK).


I can't help but wonder if this was a targetted virus attack of some sort.


For what it's worth, that's been denied. And this isn't how viruses usually
manifest themselves.


I also read a note, stating that BA could face a £100 million bill over
this. I wonder what IAG's balance sheet indicates.


I've seen an estimate of £150m. That would have bought BA another 787-9.


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Old May 28th 17, 08:50 PM posted to uk.transport.london,uk.railway
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Default BA IT collapse -- what effect on ttains?

On 28.05.17 21:39, Recliner wrote:
wrote:
On 28.05.17 20:44, Recliner wrote:
e27002 aurora wrote:
On Sat, 27 May 2017 19:15:25 +0100, "
wrote:

On 27.05.17 16:26, Recliner wrote:
http://www.telegraph.co.uk/news/2017/05/27/british-airways-chaos-computer-systems-crash-across-world-causing/

I'm certainly glad I wasn't flying today! All was smooth when I flew out
from Heathrow on Wednesday, and I hope it will be back to normal on Friday.
But I wonder what effect it's had on trains serving Heathrow and Gatwick?


Possibly longer dwell times at Gatwick Airport as people turn back home
when they either give up or realise that they are not going to fly out
today? This might have a knock-on effect on schedules into and out of
London.

I think that the effects would be as bad at Heathrow as Piccadilly Line
trains have extended dwell times at all the stations, IIRC. The same
goes for HEX trains, yes?

So cheap offshore IT work has gone well for BA? :-)

We obviously don't know the full story yet, but this certainly sounds like
the result of a cost cut too far (and Álex Cruz does seem to have been on a
quest to turn BA into Vueling UK).


I can't help but wonder if this was a targetted virus attack of some sort.


For what it's worth, that's been denied. And this isn't how viruses usually
manifest themselves.


I also read a note, stating that BA could face a £100 million bill over
this. I wonder what IAG's balance sheet indicates.


I've seen an estimate of £150m. That would have bought BA another 787-9.


£150 million in what, cash, net profit ... ?


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