Joe wrote in message ...
Chris Brady wrote:
P.S. And FGWL Customer Services are also appalling in that they NEVER
respond to letters, emails or faxes of concern. BRING BACK THAMES at
least they tried.

FirstGroup - ******s they may be - shine like brilliant beacons of
success compared to Thames Trains.

Dont have that much experience of the GWML I admit however I do know
that yes FGW is outstanding but FGWL is a differnt type of operation.
Just because First run a good INTERCITY service does not default to a
good inner and outer suburban service.

Always the problem no matter where you look these days that on a
weekend a solitary DMU is not enough. TPX, Virgin (lets not go
there!), FNW (whatever it is now). Whenever I have travelled on the
above companies a single DMU is not sufficient. But this is without
previous cancellations I refer to. Anyway feel I am digressing.

CIG_BIG_CIG wrote:
Dont have that much experience of the GWML I admit however I do know
that yes FGW is outstanding but FGWL is a differnt type of operation.
Just because First run a good INTERCITY service does not default to a
good inner and outer suburban service.

I was actually referring to the ****-poor service that Thames Trains
operated, based on what I have seen compared to the service (might be
bad, bur better than TT) that 1st currently operate.
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Joe wrote in message ...
CIG_BIG_CIG wrote:
Dont have that much experience of the GWML I admit however I do know
that yes FGW is outstanding but FGWL is a differnt type of operation.
Just because First run a good INTERCITY service does not default to a
good inner and outer suburban service.

I was actually referring to the ****-poor service that Thames Trains
operated, based on what I have seen compared to the service (might be
bad, bur better than TT) that 1st currently operate.


This may be true for the stoping services, but as an Oxford resident,
I can vouch for the fact that since the transfer from TT to FGWL, the
Oxford-London fast services have gone severely downhill.

"CIG_BIG_CIG" wrote in message
om...
Joe wrote in message
...
Chris Brady wrote:
P.S. And FGWL Customer Services are also appalling in that they NEVER
respond to letters, emails or faxes of concern. BRING BACK THAMES at
least they tried.

FirstGroup - ******s they may be - shine like brilliant beacons of
success compared to Thames Trains.

Dont have that much experience of the GWML I admit however I do know
that yes FGW is outstanding but FGWL is a differnt type of operation.
Just because First run a good INTERCITY service does not default to a
good inner and outer suburban service.

They ran a great inner suburban service on the Great Eastern line to
Shenfield. Then they gave the franchise to National Express.

Jonn