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Oyster pre-pay penalty for incomplete journeys at NR terminals
asdf wrote:
Apparently, from 25th September the charge for an incomplete Oyster pre-pay journey starting or ending at the NR termini at Marylebone, Euston, Liverpool Street and Fenchurch Street will be increased from £1.70 to £5.00. Furthermore, LU ticket offices will be unable to remove the £5 penalty - if you receive one in error, you will need to phone the Oyster helpline. Presumably this means that no reimbursement will be available to holders of unregistered Oyster cards. So if you're using pre-pay on NR to or from the above stations, be extra careful, especially if your card is unregistered. Make sure the person in front of you has passed through the gates and the gates have closed before touching your card on the reader. If you have trouble getting through the gates and a staff member at the side gate asks you to touch your card on the reader there, I would refuse unless you're sure the £5 charge would not be applied. If you're travelling to/from an ungated station, don't forget to touch in/out - remember it's easier to forget if you're travelling in a group. Very interesting. Out of interest where did you pick up on this news from? The logic behind this change is pretty obvious - some people had become aware that Oyster Pre-Pay was used for some NR routes into these London termini, and also that an Oyster card would let people out of the network through automatic gates at a station even if they hadn't touched in when they enetered the network. Whilst some passengers might not have touched-in at Pre-Pay NR stations where they started their journey either through forgetful omission or intentionally so as to save money, I reckon others had realised that they could travel in from all over London on *non Pre-Pay NR routes* without a ticket, starting at a non-gated station, and get through the barriers at the London terminus at a cost of just £1.70 (i.e. less that what a legitimate printed single/return might cost). Given that during the evening the barriers may well be open anyway they might end up with a free ride into town, and quite possibly a free ride out later on that night as the barriers may well be open for the return journey. Additionally the logic applies in the reverse direction. If travelling from Liverpool Street to Walthamstow Central, why touch out when it will charge you £2.50 when if you *don't* touch out it'll only cost £1.70. This will mess up any Pre-Pay capping for that day, but if you're just doing a couple of single journey that day that doesn't matter. Plus if you're a fare evader you may well just want to get through the gates at Liverpool Street and onto your train to Enfield Town, for example. I hope that this change will be clearly publicised both at the London termini and on NR Pre Pay routes so as to remind honest but possibly forgetful passengers that they must remember to touch-in at their starting station, especially if it doesn't have automatic gates. |
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