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Kev · August 17th 06, 12:29 PM posted to uk.transport.london

Larry Lard wrote:
Kev wrote:
Mizter T wrote:
Kev wrote:

What zones does a prepay Oyster card cover?

Kevin

Er, all the London zones. But I think there may be some confusion here.

[snip]

The question on the LUL online complaint form says "What zone/s does
your ticket cover?"

And from drop down menue you have 2 1-2 1-3 1-4 1-5 1-6 2-3 2-4 2-5 2-6
3-4 3-5 3-6 4-5 4-6 5-6 6.

I would have thought that the answer was not applicable for a prepay
Oyster as 1-6 would not be correct as it excludes National Rail and is
prepay Oyster not available to Watford or Amersham.

OK, so seeing as that question is not compulsory, don't select anything?
Just make sure that you have selected 'Prepay' or whatever appropriate
choice from the question two lines up, "What ticket do you hold?", and
they should be able to work it out?

I was expecting the complaint to be rejected if unanswered but it did
accept it anyway.

Only those questions with a red asterisk are mandatory.

--
Larry Lard

The address is real, but unread - please reply to the group

Still seems daft to ask what ticket type but then not have an
equivalent zone, why not offer none or n/a. I could have been
travelling on a Bristol to Norwich via London for all they knew, the
claim for delay whilst on LUL must still be applicable.

Kevin

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