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#1
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www.waspies.net wrote:
As a regular user (victim) of Chiltern I have become more and more convinced that they should have the strap line "Chiltern Trains Not as good as we think we are" They are bloody expensive, with lazy staff who can't be arsed to change the destination on the front of the trains, or to give you information when the service is crap, they have virtually no CCTV at their stations, I could go on. I disagree with you about the CCTV, even Little Kimble has been fitted with it recently, but I do agree that the standard of the majority of their staff is quite poor and many don't act very professionally. 2 years ago when I used to travel High Wycombe to Aylesbury, an elderly gentleman got off a Birmingham bound train at Princes Risborough because the PIS was scrolling "This is London Marylebone, this train terminates here, all change please" and went into the ticket office to complain. |
#2
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Joe Patrick wrote:
www.waspies.net wrote: As a regular user (victim) of Chiltern I have become more and more convinced that they should have the strap line "Chiltern Trains Not as good as we think we are" They are bloody expensive, with lazy staff who can't be arsed to change the destination on the front of the trains, or to give you information when the service is crap, they have virtually no CCTV at their stations, I could go on. I disagree with you about the CCTV, even Little Kimble has been fitted with it recently, but I do agree that the standard of the majority of their staff is quite poor and many don't act very professionally. 2 years ago when I used to travel High Wycombe to Aylesbury, an elderly gentleman got off a Birmingham bound train at Princes Risborough because the PIS was scrolling "This is London Marylebone, this train terminates here, all change please" and went into the ticket office to complain. CCTV at Stoke Mandeville station car park consists of 1 camera that only covers the entrance to the car park, given that the place is used (after the car park staff have gone home) by the less evolved members of society this is very poor, I no longer park there. |
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