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"Passenger action"
Steve Fitzgerald wrote:
No, it latches down and has to be physically reset with a J door key. Good. On the occasion I used one for genuine reason[1], I don't think it would have been obvious via CCTV that there was a justifiable reason for it, as the train was very crowded. Actually, on that occasion, I'd say I was disappointed in how the staff initially handled it. I had expected that (as it was D-stock which doesn't have a means of speaking to the driver) he'd immediately walk up the train and see what was up. It took a few minutes before what appeared to be a member of platform staff noticed me waving frantically out of the door at them, and the priority seemed to be towards making an announcement that was in a "we will be delayed because some twit has pulled the cord maliciously/by accident" type of tone. Is there perhaps a policy of the driver not attending a passcom incident alone in case he is attacked? [1] Very unwell-looking and almost unconscious (or possibly drunk, I couldn't tell, he didn't particularly smell of it though) man with panicking young child. I pulled it in the station to get staff attention to have both of them taken off and sorted out, it seemed the most appropriate thing to do rather than lead the child off myself as a "stranger" given how scared he looked. Once dealt with, the passcom was reset and off we went, with no suggestion afterwards that it was the wrong thing to do. Neil |
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