On 26 Feb, 18:44, Michael Hoffman wrote:

Can this be legal? If there was never any indication that the Bus Savers
could expire, then it seems like it would be a violation of the Unfair
Terms in Consumer Contracts Regulations.

You could always apply to TfL to have your tickets refunded or
replaced. Unless you've been stockpiling the tickets in order to
engage in some kind of scam, I don't see why they shouldn't agree to
do so.

Sherilyn wrote:
On 26 Feb, 18:44, Michael Hoffman wrote:
Can this be legal? If there was never any indication that the Bus Savers
could expire, then it seems like it would be a violation of the Unfair
Terms in Consumer Contracts Regulations.

You could always apply to TfL to have your tickets refunded or
replaced. Unless you've been stockpiling the tickets in order to
engage in some kind of scam, I don't see why they shouldn't agree to
do so.

If I were in that situation, yes, the first thing I would do would be to
ask firmly and nicely. But they have already stated publicly that they
will not refund or exchange current Savers.

http://www.tfl.gov.uk/tfl/press-cent....asp?prID=1069
--
Michael Hoffman

On 3 Mar, 16:50, Michael Hoffman wrote:
But they have already stated publicly that they
will not refund or exchange current Savers.

I wonder if they simply cannot reliably distinguish counterfeits from
real tickets. If so that's unfortunate. I think giving people up to
June to use them up seems reasonable, though there may be one or two
people with large stockpiles to insure against possible fare rises or
something of the sort.

On Mar 3, 4:54 pm, "Sherilyn" wrote:
On 3 Mar, 16:50, Michael Hoffman wrote:

But they have already stated publicly that they
will not refund or exchange current Savers.

I wonder if they simply cannot reliably distinguish counterfeits from
real tickets. If so that's unfortunate. I think giving people up to
June to use them up seems reasonable, though there may be one or two
people with large stockpiles to insure against possible fare rises or
something of the sort.

Contrary to the impression given in the article, there have already
been two (or perhaps one and a half) designs of Saver ticket put into
circulation. The original ones were as pictured, but at some point an
amended design was issued. The newer type are identical to the
original version, with the addition of little embossed TFL logos (or
Dwarfish mine sign) repeated throughout.

AFAIR, no announcement was ever made invalidating the old, un-embossed
design. It would be interesting to know whether the majority of
counterfeiters have bothered to replicate the embossing on V1.5
tickets, or if they've simply stuck to churning out copies of V1.0.
--
Rob

"Sherilyn" wrote in message
oups.com...
On 3 Mar, 16:50, Michael Hoffman wrote:
But they have already stated publicly that they
will not refund or exchange current Savers.

I wonder if they simply cannot reliably distinguish counterfeits from
real tickets. If so that's unfortunate. I think giving people up to
June to use them up seems reasonable, though there may be one or two
people with large stockpiles to insure against possible fare rises or
something of the sort.

I think a bigger problem is going to be people who have a
stock and use 1 or 2 each month o even less frequently
(perhaps because they don't actually live in London.

It seem unreasonable to expect these people to lose out
through no fault of their own.

tim

"Sherilyn" wrote in message
oups.com...
On 26 Feb, 18:44, Michael Hoffman wrote:

Can this be legal? If there was never any indication that the Bus Savers
could expire, then it seems like it would be a violation of the Unfair
Terms in Consumer Contracts Regulations.

You could always apply to TfL to have your tickets refunded or
replaced. Unless you've been stockpiling the tickets in order to
engage in some kind of scam, I don't see why they shouldn't agree to
do so.

Because it is adminstratively costly for them to do so.

tim

tim..... wrote:
"Sherilyn" wrote in message
oups.com...
On 26 Feb, 18:44, Michael Hoffman wrote:
Can this be legal? If there was never any indication that the Bus Savers
could expire, then it seems like it would be a violation of the Unfair
Terms in Consumer Contracts Regulations.
You could always apply to TfL to have your tickets refunded or
replaced. Unless you've been stockpiling the tickets in order to
engage in some kind of scam, I don't see why they shouldn't agree to
do so.

Because it is adminstratively costly for them to do so.

I don't think that changes their legal obligation.
--
Michael Hoffman

On Feb 26, 6:09 pm, "Nicks" wrote:
Not good if you stocked up....
http://newsimg.bbc.co.uk/1/hi/englan...on/6397239.stm

I'm surprised they've bothered to change them and haven't just
discontinued them. They now work out at the same price as Oyster
Prepay, and the carnet ticket on the tube has been abolished too. In
addition, it would make Bendybus boarding easier - anyone could board
by any door.

As an aside, how do these tickets work when "revenue protection"
boards buses. How do they prove the torn off stub was actually given
to the driver and isn't still in your pocket?

On Feb 27, 10:07 am, wrote:

As an aside, how do these tickets work when "revenue protection"
boards buses. How do they prove the torn off stub was actually given
to the driver and isn't still in your pocket?

AIUI, RP collect the tickets from the driver first, then match them up
with the stubs retained by the pax.
--
Rob

Rob Hamadi wrote:

AIUI, RP collect the tickets from the driver first, then match them up
with the stubs retained by the pax.

Correct. I wondered about this too, until the day the inspectors boarded
my bus. They simply ask the driver if they've taken any Saver tickets on
that journey - usually there aren't many, if any. Then they go through
the bus with that ticket in their sticky mitt, looking for the relevant
stub. "Oh, it's you, is it, we wondered who had the Saver ticket."

And the Oyster cards of course are read by some clever kind of hand held
card reading device.
--
Joyce Whitchurch, Stalybridge, UK
=================================