London Banter - Next round of Ticket Office closures announced

London Banter (https://www.londonbanter.co.uk/forum.php)

- London Transport (https://www.londonbanter.co.uk/london-transport/)

- - Next round of Ticket Office closures announced (https://www.londonbanter.co.uk/london-transport/5275-next-round-ticket-office-closures.html)

Next round of Ticket Office closures announced

Evidence? AFAIK LUL has made no customer-facing redundancies and all
former-ticket-office staff have been redeployed.

--
Correct - yes, redeplyed to fill vacances *at other stations*. Not
remaining at their original location on security/reassurance work.

Next round of Ticket Office closures announced

John B wrote in uk.transport.london on 24 May 2007 06:20:47 -0700
ps.com:

Evidence? AFAIK LUL has made no customer-facing redundancies and all
former-ticket-office staff have been redeployed.

ICBW, but this sounds rather like the recent kerfuffle over job cuts
in the NHS, with the distinction being drawn between staff actually
dismissed as redundant, and job cuts being implemented and achieved
via "natural wastage".

Dave

Next round of Ticket Office closures announced

On May 27, 8:07 am, Stevo wrote:
Colin Rosenstiel wrote:
In article ,
(Stevo) wrote:

Colin Rosenstiel wrote:
In article ,
(Stevo) wrote:

Colin Rosenstiel wrote:
In article ,
(Neil Williams) wrote:

On Sun, 20 May 2007 14:47 +0100 (BST),
(Colin Rosenstiel) wrote:

In article ,
(John Rowland) wrote:

There are no shops on my way from my mother's to the
station. How can I put an arbitrary (small) amount on my
Oyster if I don't have change?
They don't want you to put an arbitrary small amount on.
So I'll cycle then.
Probably a good choice. It's not as if TfL are short of
customers, and it'll be better for you as well!

That said, why don't you just put a tenner or 20 quid on and
use it as you need to? It's not as if (so far as I know) the
credit expires. That's what I do, and 20 quid usually lasts me
the best part of 6 months because I normally use outboundary
Travelcards when
travelling to/in London.
See my other post. £20 could be a year's usage and that way I
don't get a usable receipt.

And if I have the family, how do I buy a child ticket for my
daughter?
So you use the tube so infrequently, yet LUL should keep an
office open because you cannot be bothered to cross a bloody
road twice a year.

I think you should have got your story straight first really.
When I go there at commuter times the queues are pretty long.
East Putney is a busy station.
So you go twice a year and not always at commuter times either,
cross the bloody road once a year then

I see my mother more often than that and I was brought up there. I'm
going on Monday.

How many times a year do you need to cross a road.

i.e.

When you have not planned to have sufficient money on your card for the
return journey.

When the queue is too long

When the machine is not working.

Remembering 20 quid would last you over a year and of that 20 only some
of it is spent on visiting your mother as you need a receipt.

Of are you fraudulently claiming visting your mother against tax or your
employee.

Do you really think LUL should keep a ticket office open for someone
like you that is cannot be bothered to cross a road occasionally.-

When the difficulty of getting train tickets is discussed, people
often spuriously come up with "would you walk out of a supermarket
without paying for your goods if the queue was long?". But this gets
me to thinking about the differences in attitude of businesses that
aren't public services.

I can't see it ever being the case that supermarket customers will
spend time filling their trolley with groceries to find that there is
only an automatic checkout which only accepts prepaid credit which has
to be topped up at a railway station.

In fact, supermarkets think it's good business to offer more and more
services, such as cashback, stamps, post office counters, pharmacy
etc.

TfL in the meantime is making it harder and harder to pay for their
own basic services at their own premises.

They get away with it because they know that people have no choice.
If a supermarket refuses to serve you, you don't buy any of their
goods, but people still need to travel to work etc and with the Oyster
system making it easier to extract money without staff, the means of
actually paying will get harder and harder for the "customer" and TfL
won't lose out.

Next round of Ticket Office closures announced

MIG wrote:
On May 27, 8:07 am, Stevo wrote:
Colin Rosenstiel wrote:
In article ,
(Stevo) wrote:
Colin Rosenstiel wrote:
In article ,
(Stevo) wrote:
Colin Rosenstiel wrote:
In article ,
(Neil Williams) wrote:
On Sun, 20 May 2007 14:47 +0100 (BST),
(Colin Rosenstiel) wrote:
In article ,
(John Rowland) wrote:
There are no shops on my way from my mother's to the
station. How can I put an arbitrary (small) amount on my
Oyster if I don't have change?
They don't want you to put an arbitrary small amount on.
So I'll cycle then.
Probably a good choice. It's not as if TfL are short of
customers, and it'll be better for you as well!
That said, why don't you just put a tenner or 20 quid on and
use it as you need to? It's not as if (so far as I know) the
credit expires. That's what I do, and 20 quid usually lasts me
the best part of 6 months because I normally use outboundary
Travelcards when
travelling to/in London.
See my other post. £20 could be a year's usage and that way I
don't get a usable receipt.
And if I have the family, how do I buy a child ticket for my
daughter?
So you use the tube so infrequently, yet LUL should keep an
office open because you cannot be bothered to cross a bloody
road twice a year.
I think you should have got your story straight first really.
When I go there at commuter times the queues are pretty long.
East Putney is a busy station.
So you go twice a year and not always at commuter times either,
cross the bloody road once a year then
I see my mother more often than that and I was brought up there. I'm
going on Monday.
How many times a year do you need to cross a road.

i.e.

When you have not planned to have sufficient money on your card for the
return journey.

When the queue is too long

When the machine is not working.

Remembering 20 quid would last you over a year and of that 20 only some
of it is spent on visiting your mother as you need a receipt.

Of are you fraudulently claiming visting your mother against tax or your
employee.

Do you really think LUL should keep a ticket office open for someone
like you that is cannot be bothered to cross a road occasionally.-

When the difficulty of getting train tickets is discussed, people
often spuriously come up with "would you walk out of a supermarket
without paying for your goods if the queue was long?". But this gets
me to thinking about the differences in attitude of businesses that
aren't public services.

I can't see it ever being the case that supermarket customers will
spend time filling their trolley with groceries to find that there is
only an automatic checkout which only accepts prepaid credit which has
to be topped up at a railway station.

In fact, supermarkets think it's good business to offer more and more
services, such as cashback, stamps, post office counters, pharmacy
etc.

TfL in the meantime is making it harder and harder to pay for their
own basic services at their own premises.

They get away with it because they know that people have no choice.
If a supermarket refuses to serve you, you don't buy any of their
goods, but people still need to travel to work etc and with the Oyster
system making it easier to extract money without staff, the means of
actually paying will get harder and harder for the "customer" and TfL
won't lose out.

TFL have to provide the most 'service for the buck', if that means that
someone has to cross a road or queue a couple of times a year at most
then that it fine with me providing the saving is going elsewhere.

Your flawed analogy is that supermarkets are expecting more people to
frequent there stores and existing ones to spend more.