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Next round of Ticket Office closures announced
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Next round of Ticket Office closures announced
"Richard J." typed
Yes. From "Get the most out of your Oyster card": : "Registered Oyster card holders can get a statement of all journeys made in the last 8 weeks. Only with PAYG credit purchased with a card... -- Helen D. Vecht: Edgware. |
Next round of Ticket Office closures announced
Helen Deborah Vecht wrote:
"Richard J." typed Yes. From "Get the most out of your Oyster card": : "Registered Oyster card holders can get a statement of all journeys made in the last 8 weeks. Only with PAYG credit purchased with a card... Yes, I now realise some of the advice says that too. The Oyster help answers aren't quite consistent on this point. -- Richard J. (to e-mail me, swap uk and yon in address) |
Next round of Ticket Office closures announced
Richard J. wrote:
Yes. From "Get the most out of your Oyster card": : "Registered Oyster card holders can get a statement of all journeys made in the last 8 weeks." Too bad Oyster cards can't be registered to overseas addresses. That should be fixed. Then again, IMO a greater priority (and one particularly relevant to this thread) is adjusting the ticket machines to allow them to be used with overseas credit cards that don't have chip-and-PIN. -- David of Broadway New York, NY, USA |
Quote:
Mag stripes are very easy to hack if you have the correct (Commercially available) equipment. Chip and pin was brought in to combat this and the credit card companies see this as a vital anti-fraud measure. It has been enacted IIRC with the active agreement of all non-US companies. Perhaps the one who is out of step should get into step? Paula |
Next round of Ticket Office closures announced
Issued by
London Underground Stakeholder Communications 55 Broadway London SW1H 0BD 1 June 2007 Ticketing strategy - changes to operations London Underground (LU) continually reviews its services to ensure that we can best meet our customer needs, and accordingly will make some changes to its ticket office operations in March 2008. These changes are necessary in order to have more staff available in customer facing positions to provide direct assistance and reassurance, be visible to help address security issues, and for our upgrades programme. The introduction of Oyster has provided LU customers with a faster, easier and more convenient means of ticket purchase. Oyster currently represents nearly 69% of all journeys on the Underground network. The use of Oyster Pay As You Go (PAYG) has more than quadrupled - from 5% of all journeys in December 2005 to 22% of all journeys in December 2006. In comparison, single and return magnetic tickets accounted for 5% of journeys in December 2006. This has meant significantly reduced transaction levels at LU's ticket offices. Accordingly, LU is proposing to move more staff from some station ticket offices where demand is very low into better suited positions across the network. This will be happening at stations where ticket office demand is very low. The changes will not be introduced until new Oyster-compatible self-service ticket machines have been deployed (350 new machines in total) which will ease the strain on existing machines and offer a broader range of tickets. We would like to reassure you that this will not result in any LU staff losing their jobs, and LU will continue to maintain a safe staffing level at all stations. There are nearly 2,500 Oyster Ticket Stops where customers can buy and top up their Oyster card - and this will grow to over 3,500 locations during summer 2008. We continue to provide information to Londoners about Oyster through a range of marketing initiatives and we are also increasing awareness of Oyster to visitors to London. Issued by London Underground Stakeholder Communications 55 Broadway London SW1H 0BD Oyster is now available from Visit Britain (or via its international shops) and on Gatwick Express, and Transport for London is negotiating with other train operating companies to provide a similar service. The list of planned ticket machine-only LU stations is below. The combined transaction levels at these ticket offices is less than that of Victoria, Heathrow 123, King's Cross or Paddington individually. This list is currently being discussed across the organisation and with trade unions. Once it is finalised towards the end of the year, information about the changes will be available at the appropriate stations and on our website. If you have any questions or would like to discuss further, please contact my Stakeholder Communications team via email at or phone on 0207 918 3517. Lucy Webster Head of Stakeholder Communications Barkingside Becontree Boston Manor Buckhurst Hill Canons Park Cannon Street Chesham Chiswick Park Chorleywood Croxley Debden East Putney Fairlop Hornchurch Goldhawk Road Ickenham Latimer Road Mansion House Mill Hill East Moor Park North Ealing North Harrow Northwood Hills Park Royal Perivale Ravenscourt Park Regent's Park Royal Oak Ruislip Ruislip Gardens South Ruislip Sudbury Hill Temple Totteridge & Whetstone Upney West Acton West Finchley West Harrow West Ruislip Wimbledon Park (Again, as I have said repeatedly, will the former ticket seller at, say, Becontree be redeployed at platform level enforcing the smoking ban , or in the ticket hall preventing youths, beggars or touts congregating? The answer surely is "no" as both that grade and position at this location, and all the others, will have been abolished.) |
Next round of Ticket Office closures announced
continually reviews its services to ensure
that we can best meet our customer needs, Why does that phrase never fill me with confidence? I doubt "customer needs" comes into it. |
Next round of Ticket Office closures announced
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Next round of Ticket Office closures announced
Colin Rosenstiel wrote:
In article om, () wrote: Ticketing strategy - changes to operations London Underground (LU) continually reviews its services to ensure that we can best meet our customer needs, and accordingly will make some changes to its ticket office operations in March 2008. Nothing about child tickets. Are they going to change the machines to sell them? I doubt TfL is interested in making changes to allow the sale of more child tickets, since they have a child Oyster photocard program they want to get people onto. -- Michael Hoffman |
Next round of Ticket Office closures announced
On May 17, 6:45 pm, chunky munky
wrote: Get used to either using the ticket machines or visiting the local newsagent if you want to travel...... Taken from:http://www.workersliberty.org/node/8463 The ticket offices LUL proposes to close a Debden Aren't they currently rennovating this one? Bit of a waste of money, surely |
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