On May 21, 1:32 am, (Colin Rosenstiel) wrote:
In article ,



(Neil Williams) wrote:
On Sun, 20 May 2007 16:05 +0100 (BST), (Colin
Rosenstiel) wrote:

Given that there are shops in the station entrance way, closing the
ticket office without arranging for one of them to sell tickets is
a serious anti-customer action.

Wouldn't it be preferable that the money saved was used on more
beneficial things relating to the service, rather than on staffing a
ticket office that isn't really necessary? (There's no reason why
the
ticket machines should not be able to sell everything, and if they
don't perhaps the money could be spent on replacing them). If you
keep the staff, they're a lot more use walking round helping people
than behind a glass screen.

Who looks after the ticket machines? Frequently at least one isn't
working when I pass. How does one buy child tickets?

--
Colin Rosenstiel


They are most proabably being serviced as in floated, emptied or
having more tickets put in. This is done from behind. ou can often
hear the clunking.

All the ticketing equipment and ticket gates on LU, Buses, Trams and
DLR are operated by TransSys a consortium including Cubic and EDS.
They maintain the assets in accordance with their contracts and repair
ay defects that cant or shouldnt be done by LU staff.

Child tickets can only be bought from the window. I understand that
Child Tickets are changing to do withthe Free Oyster card being
accepted, but dont know too much about this.