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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#23
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In message , David
Cantrell writes You're obviously not that interested in being a member if you can't even manage to raise a cheque once a year. You mean that the organisation doesn't care much about its members if it insists on them using such antiquated and inconvenient methods. Perhaps more importantly, it doesn't care about its officers if it makes them traipse to the bank every few days to hand over silly pieces of paper. You have no knowledge of our operation and are therefore unqualified to comment about how we choose to operate our business. To put this into some sort of perspective from our side of things: We operate a membership system where members have to submit a 'requirements' form on renewal. This is because we offer something approaching 100 varieties and combinations of product and the member has to indicate their preference for the year. With any system we use, that member would still have to submit to me a list of their requirements before I could renew their membership. This is because that is what our members prefer. I have spent much time attempting to find a better way of dealing with this, but the bottom line is still that members would be required to communicate with us twice to renew - once with their requirements and once with the transmission of funds and all this would have to be re-assimilated once we received the two items - so, why not do this once, altogether with a 24p stamp? To use the banking system as it stands (ie. Giro transfers) costs us 96p for every membership we receive in this manner. With around 2000 members that is a lot of money that could be put to better use for the group. Then the paying in slips (which also include the above mentioned requirements) have to be posted from North Wales to me for action as the bank won't send then direct to me, adding to the cost. It costs us 40p to bank 100 cheques; I have never been to the bank with these yet, I put them in the post with the multitude of other items I have to send out. So, until we (read I as I'm the only one apparently interested in achieving a better cost/benefit in this matter) establish a better system, we will continue to prefer cheques. Of course, this could all change next month, year, whenever as it's kept under constant review. -- Steve Fitzgerald has now left the building. You will find him in London's Docklands, E16, UK (please use the reply to address for email) |