London Transport (uk.transport.london) Discussion of all forms of transport in London.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1   Report Post  
Old January 9th 08, 08:33 PM posted to uk.transport.london
external usenet poster
 
First recorded activity at LondonBanter: Jul 2003
Posts: 2,796
Default Railcard discount on Oyster

On Wed, 9 Jan 2008 20:31:14 -0000, "solar penguin"
wrote:

Sadly, they've phased out the ticket vending machines that have
different buttons for each destination,


You mean the ones that only issued a limited number of destinations?

and replaced them with those
awful new ones with touch screens.


Which offer all walk-on ticket types to all destinations, rather more
useful?

Not that it's obvious that they're
touch screens. The very first time you use one, you're looking you
waste a lot of time looking for some mouse-style thing to control it!


The ex-Silverlink ones say "Please touch the screen to begin" on the
front screen. The only counter-intuitive bit is the credit card PIN
pad where you have to move away from it, but this is understandable
for security reasons.

As you type, the list of stations above it gets whittled down until
there's only one left matching what you typed. You then have to select
that one. Why!?! If it's the only one matching, it's obviously the
only one you could want. Why do they make you do extra work by
selecting it? It should just select itself automatically.


It shouldn't, for the main reason that it's very poor user-interface
design to carry out a screen change or refresh that wasn't initiated
by the user, as that kind of thing causes confusion, especially if it
was whittled down to one by typing something wrong!

It's _much_ quicker and less complex to ust say "Return, Belvedere,
please," than all that messing about with the touch screens.


It takes me approximately 5-10 seconds to select the ticket I want, if
I know what it is (normally a Saver Return, routed Any Permitted, to
the given destination), on the Scheidt and Bachmann machines. Payment
takes a short while longer, as does printing, but then it would at a
manual window as well.

The Deutsche Bahn machines, while very comprehensive, are *far* slower
and *far* less intuitive.

Neil

--
Neil Williams
Put my first name before the at to reply.
Reply
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Cannot get Railcard discount loaded on to Oyster Clive Page[_3_] London Transport 53 January 7th 10 11:44 PM
Oyster PAYG + YP Railcard discount? Barry Salter London Transport 4 January 10th 09 05:26 PM
Discount, LVSunglasses Discount, Dior Sunglasses Discount, (G U C C shangshang London Transport 0 November 26th 08 04:14 AM


All times are GMT. The time now is 07:21 PM.

Powered by vBulletin®
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Copyright ©2004-2025 London Banter.
The comments are property of their posters.
 

About Us

"It's about London Transport"

 

Copyright © 2017