Proposal - every Tube ticket office to close by 2015
 

In message , at 00:03:22 on
Mon, 25 Nov 2013, Paul Corfield remarked:
According to the TfL website, Travel Information Centres are currently
at: Liverpool St, Piccadilly Circus, Euston, Victoria, Kings Cross[1]
and Heathrow T123.

[1] Western Ticket Hall, St Pancras. I have to say I've never noticed
it. Will pay more attention next time I'm there.

It is in the Sub Surface lines area near where the big doors are in to
St Pancras itself - you walk up a small flight of stairs from the LU
ticket office to an intermediate landing.

Thanks, I'll take a look next time I'm there.

Behind me here, to the left or to the right?

http://www.perry.co.uk/images/stp-western-queue.jpg

[Seasonal picture from a few years ago showing that people do queue to
buy tickets, and even at the machines]
--
Roland Perry

Proposal - every Tube ticket office to close by 2015
 

In message , at
18:54:38 on Sun, 24 Nov 2013, Neil Williams
remarked:
On Sun, 24 Nov 2013 18:17:38 +0000, Roland Perry
wrote:

[Lidl allegedly completing a contactless transaction by requesting a
signature]

Is any of that allowed for a contactless transaction?

I don't think there is any requirement to process it offline.

But is it allowed to process a contactless transaction offline?
--
Roland Perry

Proposal - every Tube ticket office to close by 2015
 

On Fri, Nov 22, 2013 at 05:55:11PM +0000, d wrote:

He's probably one of those people who thinks because HE never needs a
particular service, no one else ever will either.

And for people like my blind mother, there will still be staff available
to help her buy a ticket.

I say good riddance to ticket offices, despite my own mother not being
able to use the machines, provided that they still provide some way of
dealing with Oyster errors at stations.

--
David Cantrell | http://www.cantrell.org.uk/david

Planckton: n, the smallest possible living thing

Proposal - every Tube ticket office to close by 2015
 

On Sun, Nov 24, 2013 at 02:37:29PM -0000, Peter Masson wrote:

Sounds like a bit of a hassle after arriving at Heathrow jetlagged, and
wanting your right to free travel.

To want something you first have to know it exists. Most tourists won't
know, so it doesn't matter. Those who do know will know through either
having done their research or through being told about it by someone
else who has, so again, it doesn't matter.

--
David Cantrell | London Perl Mongers Deputy Chief Heretic

THIS IS THE LANGUAGE POLICE
PUT DOWN YOUR THESAURUS
STEP AWAY FROM THE CLICHE

Proposal - every Tube ticket office to close by 2015
 

On Fri, Nov 22, 2013 at 03:39:18PM +0100, Neil Williams wrote:
On Fri, 22 Nov 2013 14:04:59 +0000, David Cantrell
wrote:
I wonder how they're going to cope with Oyster problems - the only
thing
I use a tube ticket office for these days. eg, sorting out things
like
"This card has stopped working, please give me a new one and
transfer my
balance". And of course "I don't want this card any more, give me
back
the balance and my deposit please"
1 could be done online or at a ticket machine

If the ticket barriers couldn't read the card, I'd assume that a ticket
machine couldn't either. No idea what they did in the ticket office.
Online isn't an option if it stops working mid-journey. Which is what
happened.

Even after the ticket office replaced the card and transferred the
balance, it still forgot about my daily cap, BTW.

again just needs a
process and the software. 2 could up to a certain level be done by a
machine, or at the proposed 5ish tourist centres, or by posting it in
and receiving a refund by BACS.

Ignore the tourist centres, they're inconvenient for almost everyone
(not for me, as it happens, because these days I travel through Victoria
most days, but that's by the by). Perhaps TfL have finally realised that
they've been shafting people in south London for ages and have finally
decided that to be fair they should shaft everyone :-)

Posting it? Ha. Posting something that feels like a credit card.

--
David Cantrell | Reality Engineer, Ministry of Information

Do not be afraid of cooking, as your ingredients will know and misbehave
-- Fergus Henderson

Proposal - every Tube ticket office to close by 2015
 

On Mon, 25 Nov 2013 13:19:01 +0000, David Cantrell
wrote:
And for people like my blind mother, there will still be staff
available
to help her buy a ticket.

It is probably more economically sound that she travels free than
that there is a ticket office there for her.

Neil

--
Neil Williams. Use neil before the at to reply.

Proposal - every Tube ticket office to close by 2015
 

On Mon, 25 Nov 2013 13:19:01 +0000, David Cantrell
wrote:
I say good riddance to ticket offices, despite my own mother not
being
able to use the machines, provided that they still provide some way
of
dealing with Oyster errors at stations.

I saw a proposal to remove some of them, e. g. by doing away with
unresolved journeys and instead working out what the journey most
likely was, e. g. using derails of the previous one, presumably
giving benefit of the doubt where there are multiple possibilities.
You could flag up obvious taking of the mick by requiring
intervention where there are an excessive number of such journeys
compared with average.

Neil

--
Neil Williams. Use neil before the at to reply.

Proposal - every Tube ticket office to close by 2015
 

On Mon, 25 Nov 2013 13:23:37 +0000, David Cantrell
wrote:
To want something you first have to know it exists. Most tourists
won't
know, so it doesn't matter. Those who do know will know through
either
having done their research or through being told about it by someone
else who has, so again, it doesn't matter.

Or you say that such an Oyster can be issued at a machine provided it
is accompanied, if checked, by a valid passport.

Neil

--
Neil Williams. Use neil before the at to reply.

Proposal - every Tube ticket office to close by 2015
 

On Mon, 25 Nov 2013 13:36:22 +0000, David Cantrell
wrote:
If the ticket barriers couldn't read the card, I'd assume that a
ticket
machine couldn't either. No idea what they did in the ticket office.
Online isn't an option if it stops working mid-journey. Which is
what
happened.

Get a new one, refund retrospectively by post?

Even after the ticket office replaced the card and transferred the
balance, it still forgot about my daily cap, BTW.

That's odd.

Neil

--
Neil Williams. Use neil before the at to reply.

Proposal - every Tube ticket office to close by 2015
 

On Mon, 25 Nov 2013 10:31:00 +0000, Roland Perry
wrote:
But is it allowed to process a contactless transaction offline?

Floor limits are decided by the retailer, but the retailer does this
at their own risk. Fairly sure this is completely independent of what
means of verification is used (Pin, signature, contact less or
cardholder not present) .

Neil

--
Neil Williams. Use neil before the at to reply.