London Transport (uk.transport.london) Discussion of all forms of transport in London.

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Old March 18th 14, 10:00 AM posted to uk.transport.london
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Default Card clash

http://metro.co.uk/2014/03/16/thousa...-after-oyster-
readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys involve
a card clash and we are seeing this number continue to drop each week."

Sorry, but 1% seems very high.
--
Roland Perry
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Old March 18th 14, 01:44 PM posted to uk.transport.london
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In article , (Roland Perry)
wrote:


http://metro.co.uk/2014/03/16/thousa...r-oyster-reade
rs-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys involve
a card clash and we are seeing this number continue to drop each week."

Sorry, but 1% seems very high.


Profitably so, I'm sure.

--
Colin Rosenstiel
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Old March 18th 14, 04:46 PM posted to uk.transport.london
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On 18/03/2014 11:00, Roland Perry wrote:
http://metro.co.uk/2014/03/16/thousa...-after-oyster-
readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys involve
a card clash and we are seeing this number continue to drop each week."

Sorry, but 1% seems very high.


My experience of card clash is an error 94 & the gates don't open.

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Old March 18th 14, 05:28 PM posted to uk.transport.london
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In message , at 17:46:47 on
Tue, 18 Mar 2014, Tony Dragon remarked:
http://metro.co.uk/2014/03/16/thousa...-after-oyster-
readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys involve
a card clash and we are seeing this number continue to drop each week."

Sorry, but 1% seems very high.


My experience of card clash is an error 94 & the gates don't open.


I didn't think that gates were enabled for contactless cards yet.
--
Roland Perry
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Old March 18th 14, 06:18 PM posted to uk.transport.london
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On 18/03/2014 18:28, Roland Perry wrote:

http://metro.co.uk/2014/03/16/thousa...-after-oyster-
readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys involve
a card clash and we are seeing this number continue to drop each week."

Sorry, but 1% seems very high.


My experience of card clash is an error 94 & the gates don't open.


I didn't think that gates were enabled for contactless cards yet.


Given there's a not-insignificant trial running, I'd suggest they are.


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Old March 18th 14, 06:34 PM posted to uk.transport.london
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In message , at 19:18:24 on Tue, 18 Mar
2014, Mizter T remarked:
http://metro.co.uk/2014/03/16/thousa...-after-oyster-
readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys involve
a card clash and we are seeing this number continue to drop each week."

Sorry, but 1% seems very high.

My experience of card clash is an error 94 & the gates don't open.


I didn't think that gates were enabled for contactless cards yet.


Given there's a not-insignificant trial running, I'd suggest they are.


I'd forgotten about the trial.

But it's very worrying that they are charging the credit cards of people
not signed up to the trial. That seems to me to be completely wrong, on
many levels (for example, it means anyone can join the 'trial' just by
proffering their card).
--
Roland Perry
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Old March 18th 14, 07:03 PM posted to uk.transport.london
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On 18/03/2014 19:34, Roland Perry wrote:

http://metro.co.uk/2014/03/16/thousa...for-bus-after-
oyster-readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys
involve a card clash and we are seeing this number continue to
drop each week."

Sorry, but 1% seems very high.

My experience of card clash is an error 94 & the gates don't open.

I didn't think that gates were enabled for contactless cards yet.


Given there's a not-insignificant trial running, I'd suggest they are.


I'd forgotten about the trial.

But it's very worrying that they are charging the credit cards of people
not signed up to the trial. That seems to me to be completely wrong, on
many levels (for example, it means anyone can join the 'trial' just by
proffering their card).


The Metro story you referenced in the original post refers to buses -
CPC acceptance is not a trial on buses, it's been accepted as a fare
payment method since December 2012.

FWIW, trying my contactless credit card on validators (both on gates and
standalone) has resulted in an error message, can't remember which one.

There are now posters and signs around the transport network warning
against card clash, but I think the message should have been delivered
earlier and more forcefully.
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Old March 19th 14, 08:17 PM posted to uk.transport.london
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On 18/03/2014 19:34, Roland Perry wrote:
In message , at 19:18:24 on Tue, 18 Mar
2014, Mizter T remarked:
http://metro.co.uk/2014/03/16/thousa...-after-oyster-

readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys
involve
a card clash and we are seeing this number continue to drop each
week."

Sorry, but 1% seems very high.

My experience of card clash is an error 94 & the gates don't open.

I didn't think that gates were enabled for contactless cards yet.


Given there's a not-insignificant trial running, I'd suggest they are.


I'd forgotten about the trial.

But it's very worrying that they are charging the credit cards of people
not signed up to the trial. That seems to me to be completely wrong, on
many levels (for example, it means anyone can join the 'trial' just by
proffering their card).


Neither card was charged, but the gates would not open.

Contactless card, oyster card & fredom pass all clash.

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Old March 21st 14, 08:34 AM posted to uk.transport.london
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On 18/03/2014 17:46, Tony Dragon wrote:
My experience of card clash is an error 94 & the gates don't open.


My experience (several times) is that got card clashes quite often:
unfortunately sometimes I got through the entry gate by following
someone just ahead, and then found an unresolved journey at the exit
gate (which then took me at least 30 mins on the phone to resolve).

I have learned from this to keep my Oyster card in a separate card
folder to all others, which is a real nuisance. But it seems the only
way.

As we accumulate more an more RFID cards (my credit card supplier has
refused to provide me with a non-RFID version) we will simply have to
keep a separate card holder for each and every card. Welcome to the
inconvenience of the pay-wave future.


--
Clive Page
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Old March 21st 14, 10:29 AM posted to uk.transport.london
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Default Card clash

Clive Page wrote on 21 March 2014 09:34:39 ...
On 18/03/2014 17:46, Tony Dragon wrote:
My experience of card clash is an error 94 & the gates don't open.


My experience (several times) is that got card clashes quite often:
unfortunately sometimes I got through the entry gate by following
someone just ahead, and then found an unresolved journey at the exit
gate (which then took me at least 30 mins on the phone to resolve).


That's a completely different issue. If you wait for the yellow light
before touching in, you'll avoid that scenario.

I have learned from this to keep my Oyster card in a separate card
folder to all others, which is a real nuisance. But it seems the only
way.

As we accumulate more an more RFID cards (my credit card supplier has
refused to provide me with a non-RFID version) we will simply have to
keep a separate card holder for each and every card. Welcome to the
inconvenience of the pay-wave future.


Do a Google image search for "trifold wallet". You can keep two RFID
cards in the outer flaps and all the other cards in the centre. When
touching in, you just fold out the flap with the Oyster in it. Simple.
--
Richard J.
(to email me, swap 'uk' and 'yon' in address)


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