"gs" wrote in message
news
Its because you are the human face of the underground and when
things dont work as best as they could your attitude is poor. You should
visit the French
Underground or the one in Berlin. Now thats how it shoud be done.

Yes, the Paris Metro was *so* wonderful during my visit last year I've
decided to ensure my stations have no down escalators, no staff, queues at
the ticket office out the door, stink and trains with squeaky wheels.