"CIG_BIG_CIG" wrote in message
om...
Joe wrote in message
...
Chris Brady wrote:
P.S. And FGWL Customer Services are also appalling in that they NEVER
respond to letters, emails or faxes of concern. BRING BACK THAMES at
least they tried.

FirstGroup - ******s they may be - shine like brilliant beacons of
success compared to Thames Trains.

Dont have that much experience of the GWML I admit however I do know
that yes FGW is outstanding but FGWL is a differnt type of operation.
Just because First run a good INTERCITY service does not default to a
good inner and outer suburban service.

They ran a great inner suburban service on the Great Eastern line to
Shenfield. Then they gave the franchise to National Express.

Jonn