Martin Underwood wrote:
T.S. Cordiner wrote in
:

I am unsure exactly what the argument for the gateline staff is anyway

One very important function that gateline staff perform is letting out
passengers whose tickets refuse to open the gates. Almost every time I
go up to London, I find that somewhere during my travels around the
underground I'll encounter a station whose gates won't recognise my ticket,
either on entry or else on exit.

And we'll have no jokes about the effect of my magnetic personality on the
magnetic stripe on the ticket ;-)

Slightly different subject but I am pretty ****ed this morning having
had my weekly travel card stolen from the gates yesterday evening at
Euston. I could have been generous and said that somebody took it by
mistake but I believe they knew that they had taken the wrong ticket.
Euston was mayhem at about 5pm with one gate out of action and with
people barging and pushing in at the next gate. The resulting mayhem
caused many of the tickets to be rejected which made the the chaos
even worse. At this point somebody barged in front and left with my
tickect.
Only after a fight nearly started with some impatient bugger behind me
nearly started did the LU staff start to manage the chaos and throw the
side gate open and let every body out without checks. My ticket gone,
LU's repsonse, it happens all the time, what do you expect us to do
about it. Well manage the overcrowding caused by your inability to have
all the gates working a little better for a start.

Kevin

So....someone stole something from you worth a lot of money and you blame
someone else?? Its your ticket, its worth a fortune, look after it.
However there is a procedure for issuing a new one which staff should do.

Mal

wrote in message
ups.com...

Martin Underwood wrote:
T.S. Cordiner wrote in
:

I am unsure exactly what the argument for the gateline staff is anyway

One very important function that gateline staff perform is letting out
passengers whose tickets refuse to open the gates. Almost every time I
go up to London, I find that somewhere during my travels around the
underground I'll encounter a station whose gates won't recognise my
ticket,
either on entry or else on exit.

And we'll have no jokes about the effect of my magnetic personality on
the
magnetic stripe on the ticket ;-)

Slightly different subject but I am pretty ****ed this morning having
had my weekly travel card stolen from the gates yesterday evening at
Euston. I could have been generous and said that somebody took it by
mistake but I believe they knew that they had taken the wrong ticket.
Euston was mayhem at about 5pm with one gate out of action and with
people barging and pushing in at the next gate. The resulting mayhem
caused many of the tickets to be rejected which made the the chaos
even worse. At this point somebody barged in front and left with my
tickect.
Only after a fight nearly started with some impatient bugger behind me
nearly started did the LU staff start to manage the chaos and throw the
side gate open and let every body out without checks. My ticket gone,
LU's repsonse, it happens all the time, what do you expect us to do
about it. Well manage the overcrowding caused by your inability to have
all the gates working a little better for a start.

Kevin

Mal wrote:
So....someone stole something from you worth a lot of money and you blame
someone else?? Its your ticket, its worth a fortune, look after it.
However there is a procedure for issuing a new one which staff should do.

Mal

I blame LUL because they failed to manage the chaos that was created
because at least one gate was out of action. I am required to put my
ticket in the gate to be scanned , from that point on it is out of my
control. To be fair if the daft woman in front of me hadn't actually
stepped back out of the gate to allow a pushy f**king girl to barge he
way through (she was probabley travelling without a ticket) then I
would have been in a position to stop somebody swiping my ticket out of
the machine. The woman in front of me probabley picked up my ticket so
I hopethat she had an annual first class ticket taken. It would make
her think twice before allowing somebody to push in front.
Why is LUL's inability to manage a situation my fault.
After initially doing nothing and sending me on my way and Silverlink
saying they needed something from LUL before allowing me to proceed, I
returned to the LU station and created merry hell. The station manager
did then give me a replacement travel card but I did need to raise
merry hell to get it.

Kevin

wrote in
:

Mal wrote:
So....someone stole something from you worth a lot of money and you
blame someone else?? Its your ticket, its worth a fortune, look
after it. However there is a procedure for issuing a new one which
staff should do.

Mal

I blame LUL because they failed to manage the chaos that was created
because at least one gate was out of action. I am required to put my
ticket in the gate to be scanned , from that point on it is out of my
control. To be fair if the daft woman in front of me hadn't actually
stepped back out of the gate to allow a pushy f**king girl to barge he
way through (she was probabley travelling without a ticket) then I
would have been in a position to stop somebody swiping my ticket out
of the machine. The woman in front of me probabley picked up my
ticket so I hopethat she had an annual first class ticket taken. It
would make her think twice before allowing somebody to push in front.
Why is LUL's inability to manage a situation my fault.
After initially doing nothing and sending me on my way and Silverlink
saying they needed something from LUL before allowing me to proceed, I
returned to the LU station and created merry hell. The station manager
did then give me a replacement travel card but I did need to raise
merry hell to get it.

When I'm going up to London, I always pay by credit card and keep the
receipt separate from the ticket so I have independent proof that I bought
the ticket and of its ticket number. So far I've never lost or had stolen a
ticket, but there's always a first time...

I have also perfected the rapid movement of my hand from the entry slot to
the exit slot so my hand arrives there *before* the ticket it returned,
lessening the chances of someone taking it from me except by extreme force.

It's a shame that the LUL barriers take the ticket away and then return it
to you. If you swiped your own ticket, it would never leave your hand. I
presume swiping was considerd but found to be too unreliable. It also
doesn't allow a ticket to be retained if it is no longer valid because
you've finished your journey.

Martin Underwood wrote:
wrote in
:

Mal wrote:
So....someone stole something from you worth a lot of money and you
blame someone else?? Its your ticket, its worth a fortune, look
after it. However there is a procedure for issuing a new one which
staff should do.

Mal

I blame LUL because they failed to manage the chaos that was created
because at least one gate was out of action. I am required to put my
ticket in the gate to be scanned , from that point on it is out of my
control. To be fair if the daft woman in front of me hadn't actually
stepped back out of the gate to allow a pushy f**king girl to barge he
way through (she was probabley travelling without a ticket) then I
would have been in a position to stop somebody swiping my ticket out
of the machine. The woman in front of me probabley picked up my
ticket so I hopethat she had an annual first class ticket taken. It
would make her think twice before allowing somebody to push in front.
Why is LUL's inability to manage a situation my fault.
After initially doing nothing and sending me on my way and Silverlink
saying they needed something from LUL before allowing me to proceed, I
returned to the LU station and created merry hell. The station manager
did then give me a replacement travel card but I did need to raise
merry hell to get it.

When I'm going up to London, I always pay by credit card and keep the
receipt separate from the ticket so I have independent proof that I bought
the ticket and of its ticket number. So far I've never lost or had stolen a
ticket, but there's always a first time...

I have also perfected the rapid movement of my hand from the entry slot to
the exit slot so my hand arrives there *before* the ticket it returned,
lessening the chances of someone taking it from me except by extreme force.

It's a shame that the LUL barriers take the ticket away and then return it
to you. If you swiped your own ticket, it would never leave your hand. I
presume swiping was considerd but found to be too unreliable. It also
doesn't allow a ticket to be retained if it is no longer valid because
you've finished your journey.
I am usually pretty careful once I insert my ticket into the gate .
While I am in possession of my ticket I can be responsible for it. Whan
I am not in possesssion of my ticket ie when it is in the gate it is
LUL's responsibility. That is why I hold them liable in this instance
for not managing the overcrowding. They did seem to indicate that this
is a fairly common occurance although in 15 years I have never come
anywhere close to this before.

Kevin

On 24 Nov 2005 02:52:35 -0800, wrote:


Martin Underwood wrote:
wrote in
:

Mal wrote:
So....someone stole something from you worth a lot of money and you
blame someone else?? Its your ticket, its worth a fortune, look
after it. However there is a procedure for issuing a new one which
staff should do.

Mal

I blame LUL because they failed to manage the chaos that was created
because at least one gate was out of action. I am required to put my
ticket in the gate to be scanned , from that point on it is out of my
control. To be fair if the daft woman in front of me hadn't actually
stepped back out of the gate to allow a pushy f**king girl to barge he
way through (she was probabley travelling without a ticket) then I
would have been in a position to stop somebody swiping my ticket out
of the machine. The woman in front of me probabley picked up my
ticket so I hopethat she had an annual first class ticket taken. It
would make her think twice before allowing somebody to push in front.
Why is LUL's inability to manage a situation my fault.
After initially doing nothing and sending me on my way and Silverlink
saying they needed something from LUL before allowing me to proceed, I
returned to the LU station and created merry hell. The station manager
did then give me a replacement travel card but I did need to raise
merry hell to get it.

When I'm going up to London, I always pay by credit card and keep the
receipt separate from the ticket so I have independent proof that I bought
the ticket and of its ticket number. So far I've never lost or had stolen a
ticket, but there's always a first time...

I have also perfected the rapid movement of my hand from the entry slot to
the exit slot so my hand arrives there *before* the ticket it returned,
lessening the chances of someone taking it from me except by extreme force.

It's a shame that the LUL barriers take the ticket away and then return it
to you. If you swiped your own ticket, it would never leave your hand. I
presume swiping was considerd but found to be too unreliable. It also
doesn't allow a ticket to be retained if it is no longer valid because
you've finished your journey.
I am usually pretty careful once I insert my ticket into the gate .
While I am in possession of my ticket I can be responsible for it. Whan
I am not in possesssion of my ticket ie when it is in the gate it is
LUL's responsibility. That is why I hold them liable in this instance
for not managing the overcrowding. They did seem to indicate that this
is a fairly common occurance although in 15 years I have never come
anywhere close to this before.

You appear to have got into trouble because you inserted your ticket
before the person in front of you had passed through the gate.

That's your fault.

--
James Farrar
. @gmail.com

James Farrar wrote:


You appear to have got into trouble because you inserted your ticket
before the person in front of you had passed through the gate.

That's your fault.

--
James Farrar
. @gmail.com

And at very crowded stations if people didn't do that it would take
twice as long to clear the passengers making the overcrowding even
worse, not to mention the abuse from the passengers behind complaining
about the hold ups or people pushing in. That would be LUL's fault. Do
you have any suggestions?

Kevin