Mal wrote:
So....someone stole something from you worth a lot of money and you blame
someone else?? Its your ticket, its worth a fortune, look after it.
However there is a procedure for issuing a new one which staff should do.

Mal

I blame LUL because they failed to manage the chaos that was created
because at least one gate was out of action. I am required to put my
ticket in the gate to be scanned , from that point on it is out of my
control. To be fair if the daft woman in front of me hadn't actually
stepped back out of the gate to allow a pushy f**king girl to barge he
way through (she was probabley travelling without a ticket) then I
would have been in a position to stop somebody swiping my ticket out of
the machine. The woman in front of me probabley picked up my ticket so
I hopethat she had an annual first class ticket taken. It would make
her think twice before allowing somebody to push in front.
Why is LUL's inability to manage a situation my fault.
After initially doing nothing and sending me on my way and Silverlink
saying they needed something from LUL before allowing me to proceed, I
returned to the LU station and created merry hell. The station manager
did then give me a replacement travel card but I did need to raise
merry hell to get it.

Kevin