Mal wrote:
So....someone stole something from you worth a lot of money and you blame
someone else?? Its your ticket, its worth a fortune, look after it.
However there is a procedure for issuing a new one which staff should do.

Mal

I blame LUL because they failed to manage the chaos that was created
because at least one gate was out of action. I am required to put my
ticket in the gate to be scanned , from that point on it is out of my
control. To be fair if the daft woman in front of me hadn't actually
stepped back out of the gate to allow a pushy f**king girl to barge he
way through (she was probabley travelling without a ticket) then I
would have been in a position to stop somebody swiping my ticket out of
the machine. The woman in front of me probabley picked up my ticket so
I hopethat she had an annual first class ticket taken. It would make
her think twice before allowing somebody to push in front.
Why is LUL's inability to manage a situation my fault.
After initially doing nothing and sending me on my way and Silverlink
saying they needed something from LUL before allowing me to proceed, I
returned to the LU station and created merry hell. The station manager
did then give me a replacement travel card but I did need to raise
merry hell to get it.

Kevin

wrote in
:

Mal wrote:
So....someone stole something from you worth a lot of money and you
blame someone else?? Its your ticket, its worth a fortune, look
after it. However there is a procedure for issuing a new one which
staff should do.

Mal

I blame LUL because they failed to manage the chaos that was created
because at least one gate was out of action. I am required to put my
ticket in the gate to be scanned , from that point on it is out of my
control. To be fair if the daft woman in front of me hadn't actually
stepped back out of the gate to allow a pushy f**king girl to barge he
way through (she was probabley travelling without a ticket) then I
would have been in a position to stop somebody swiping my ticket out
of the machine. The woman in front of me probabley picked up my
ticket so I hopethat she had an annual first class ticket taken. It
would make her think twice before allowing somebody to push in front.
Why is LUL's inability to manage a situation my fault.
After initially doing nothing and sending me on my way and Silverlink
saying they needed something from LUL before allowing me to proceed, I
returned to the LU station and created merry hell. The station manager
did then give me a replacement travel card but I did need to raise
merry hell to get it.

When I'm going up to London, I always pay by credit card and keep the
receipt separate from the ticket so I have independent proof that I bought
the ticket and of its ticket number. So far I've never lost or had stolen a
ticket, but there's always a first time...

I have also perfected the rapid movement of my hand from the entry slot to
the exit slot so my hand arrives there *before* the ticket it returned,
lessening the chances of someone taking it from me except by extreme force.

It's a shame that the LUL barriers take the ticket away and then return it
to you. If you swiped your own ticket, it would never leave your hand. I
presume swiping was considerd but found to be too unreliable. It also
doesn't allow a ticket to be retained if it is no longer valid because
you've finished your journey.

Martin Underwood wrote:
wrote in
:

Mal wrote:
So....someone stole something from you worth a lot of money and you
blame someone else?? Its your ticket, its worth a fortune, look
after it. However there is a procedure for issuing a new one which
staff should do.

Mal

I blame LUL because they failed to manage the chaos that was created
because at least one gate was out of action. I am required to put my
ticket in the gate to be scanned , from that point on it is out of my
control. To be fair if the daft woman in front of me hadn't actually
stepped back out of the gate to allow a pushy f**king girl to barge he
way through (she was probabley travelling without a ticket) then I
would have been in a position to stop somebody swiping my ticket out
of the machine. The woman in front of me probabley picked up my
ticket so I hopethat she had an annual first class ticket taken. It
would make her think twice before allowing somebody to push in front.
Why is LUL's inability to manage a situation my fault.
After initially doing nothing and sending me on my way and Silverlink
saying they needed something from LUL before allowing me to proceed, I
returned to the LU station and created merry hell. The station manager
did then give me a replacement travel card but I did need to raise
merry hell to get it.

When I'm going up to London, I always pay by credit card and keep the
receipt separate from the ticket so I have independent proof that I bought
the ticket and of its ticket number. So far I've never lost or had stolen a
ticket, but there's always a first time...

I have also perfected the rapid movement of my hand from the entry slot to
the exit slot so my hand arrives there *before* the ticket it returned,
lessening the chances of someone taking it from me except by extreme force.

It's a shame that the LUL barriers take the ticket away and then return it
to you. If you swiped your own ticket, it would never leave your hand. I
presume swiping was considerd but found to be too unreliable. It also
doesn't allow a ticket to be retained if it is no longer valid because
you've finished your journey.
I am usually pretty careful once I insert my ticket into the gate .
While I am in possession of my ticket I can be responsible for it. Whan
I am not in possesssion of my ticket ie when it is in the gate it is
LUL's responsibility. That is why I hold them liable in this instance
for not managing the overcrowding. They did seem to indicate that this
is a fairly common occurance although in 15 years I have never come
anywhere close to this before.

Kevin

On 24 Nov 2005 02:52:35 -0800, wrote:


Martin Underwood wrote:
wrote in
:

Mal wrote:
So....someone stole something from you worth a lot of money and you
blame someone else?? Its your ticket, its worth a fortune, look
after it. However there is a procedure for issuing a new one which
staff should do.

Mal

I blame LUL because they failed to manage the chaos that was created
because at least one gate was out of action. I am required to put my
ticket in the gate to be scanned , from that point on it is out of my
control. To be fair if the daft woman in front of me hadn't actually
stepped back out of the gate to allow a pushy f**king girl to barge he
way through (she was probabley travelling without a ticket) then I
would have been in a position to stop somebody swiping my ticket out
of the machine. The woman in front of me probabley picked up my
ticket so I hopethat she had an annual first class ticket taken. It
would make her think twice before allowing somebody to push in front.
Why is LUL's inability to manage a situation my fault.
After initially doing nothing and sending me on my way and Silverlink
saying they needed something from LUL before allowing me to proceed, I
returned to the LU station and created merry hell. The station manager
did then give me a replacement travel card but I did need to raise
merry hell to get it.

When I'm going up to London, I always pay by credit card and keep the
receipt separate from the ticket so I have independent proof that I bought
the ticket and of its ticket number. So far I've never lost or had stolen a
ticket, but there's always a first time...

I have also perfected the rapid movement of my hand from the entry slot to
the exit slot so my hand arrives there *before* the ticket it returned,
lessening the chances of someone taking it from me except by extreme force.

It's a shame that the LUL barriers take the ticket away and then return it
to you. If you swiped your own ticket, it would never leave your hand. I
presume swiping was considerd but found to be too unreliable. It also
doesn't allow a ticket to be retained if it is no longer valid because
you've finished your journey.
I am usually pretty careful once I insert my ticket into the gate .
While I am in possession of my ticket I can be responsible for it. Whan
I am not in possesssion of my ticket ie when it is in the gate it is
LUL's responsibility. That is why I hold them liable in this instance
for not managing the overcrowding. They did seem to indicate that this
is a fairly common occurance although in 15 years I have never come
anywhere close to this before.

You appear to have got into trouble because you inserted your ticket
before the person in front of you had passed through the gate.

That's your fault.

--
James Farrar
. @gmail.com

James Farrar wrote:


You appear to have got into trouble because you inserted your ticket
before the person in front of you had passed through the gate.

That's your fault.

--
James Farrar
. @gmail.com

And at very crowded stations if people didn't do that it would take
twice as long to clear the passengers making the overcrowding even
worse, not to mention the abuse from the passengers behind complaining
about the hold ups or people pushing in. That would be LUL's fault. Do
you have any suggestions?

Kevin

How can it be LULs fault that people push in the queue and take your ticket
because you allow them to do so.?
Do you allow peopel to walk up to you in the street and take things from
you?
It happens quite regularly. The naughty people dont leave the barrier until
you have put your ticket in, they take it, go sell it and buy drugs. Or
alcohol.
Dont put it in until the person in front has left.

Or buy an Oyster. Problem solved.

Mal

wrote in message
oups.com...

James Farrar wrote:


You appear to have got into trouble because you inserted your ticket
before the person in front of you had passed through the gate.

That's your fault.

--
James Farrar
. @gmail.com

And at very crowded stations if people didn't do that it would take
twice as long to clear the passengers making the overcrowding even
worse, not to mention the abuse from the passengers behind complaining
about the hold ups or people pushing in. That would be LUL's fault. Do
you have any suggestions?

Kevin

Mal wrote:
How can it be LULs fault that people push in the queue and take your ticket
because you allow them to do so.?
Do you allow peopel to walk up to you in the street and take things from
you?
It happens quite regularly. The naughty people dont leave the barrier until
you have put your ticket in, they take it, go sell it and buy drugs. Or
alcohol.
Dont put it in until the person in front has left.

Or buy an Oyster. Problem solved.

Mal

I think that you are confusing two separate issues. Do I allow people
to take things off of me in the street, no I don't.
I am required by LUL to put my ticket into the gate it is therefore out
of my control. Note that there is nothing written on the gate to say
they you should only insert the ticket after the previous person has
removed theirs. If that is the case then LUL should say so.
Alternatively if you should not insert your ticket until the previous
ticket is removed then the mechanism should prevent you from doing so.
Better luck next time.

Kevin

On 25 Nov 2005 00:44:13 -0800, wrote:


James Farrar wrote:


You appear to have got into trouble because you inserted your ticket
before the person in front of you had passed through the gate.

That's your fault.

--
James Farrar
. @gmail.com

And at very crowded stations if people didn't do that it would take
twice as long to clear the passengers making the overcrowding even
worse

No, not significantly. You should be able to put the ticket in and
take the ticket out without breaking stride. If you can't do that due
to overcrowding, it's the overcrowding that's slowing you down and
waiting for the person in front to clear the gate isn't going to slow
you down further.

--
James Farrar
. @gmail.com