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On Jan 25, 11:47 am, Andy wrote:
This Saturday there is engineering work which means the the West Ruislip - Marylebone services are diverted to Paddington. Currently Oyster PAYG is valid on the Marylebone route, but not into Paddington (this being on the list for spring 2008). Does anyone know if provision has made for people touching in at West Ruislip and then not being able to touch out at Paddington during the diversion? Will the be posters saying that PAYG is not available or will people have to phone up about unresolved journeys. Last Saturday I took the train from West Hampstead thameslink to St Pancras. Usually PAYG is valid on this route, but because of engineering work the train ran into the high level platforms at St P, where there were no gates and no obvious place to touch out, so I got charged the max cash fare and had to ring the oyster helpline to get it refunded. I don't know what else I could/should have done. |
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