In message , at 20:30:37 on Fri, 17
Oct 2008, tim..... remarked:
You think there is a rule that says you always have to pick them up in
person?

From the website:

Q. Can someone go on my behalf to apply for the freedom pass?

A. No, you must apply in person. See How to apply for a freedom pass.

That is applying. I'm talking about picking it (or a replacement) up.

It doesn't explicitly say but the implication is that it's issued on the
spot

(and if it isn't surely they post it to you)

Is there a rule against having someone collect a replacement, if yours
is lost or needs renewing?

(This is only one of several scenarios, but the most likely I think;
unless the OP has a better explanation).
--
Roland Perry