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#41
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![]() On Feb 7, 11:26*pm, wrote: (Offramp) wrote: Grab these fckers while you can... In the future OEPs are gonna be the rarest of all rare tickets! Lump in! Ha ha! Yeah, can't see this whole charade lasting that long. Is there any way of getting useful external evidence of having an OEP if you want to show you have one? Self-service ticket machines display showing an OEP present on the card is the best I can come up with! (All Tube TVMs plus some NR ones.) Of course an RPI can scan one's Oyster card to check if one is present. |
#42
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In message of Sat, 6 Feb 2010
17:06:47 in uk.transport.london, Walter Briscoe writes In message of Sat, 6 Feb 2010 14:53:17 in uk.transport.london, Paul Corfield writes [snip] The issue about the fares leaflets has been discussed before. There are also a load of questions from Assembly Members in the most recent Mayor's Question Time on 27th Jan 2010. The responses are on the relevant part of the Mayor's website. I confess failure. I found details of the meeting at http://www.london. gov.uk/assembly/assemmtgs/2010/mqtjan27/agenda.jsp. There I was pointed to http://www.london.gov.uk/assembly/assemmtgs/2010 /mqtjan27/item06.pdf. Questions 158 and 228 were all I found that was relevant. I did not find answers. I have done further research. I manages to transcribe 151 as 158. The answer to 228 refers to 151. There is a link from .../agenda.jsp to http://www.london.gov.uk/assembly/assemmtgs/index.jsp where there is a link to http://www.london.gov.uk/assembly/assemmtgs/index.jsp#209 where "Written Answers PDF" links to http://www.london.gov.uk/assembly/ assemmtgs/2010/mqtjan27/minutes/written-answers.pdf from which I quote: Paper fares guide Question No: 151 / 2010 Mike Tuffrey Given the introduction of PAYG on National Rail, and significant changes to Oyster single fares, why was a paper fares guide not available at stations on or before 2 January 2010? Answer from the Mayor: The information leaflet ‘Oyster pay as you go on National Rail’, giving sample fares, was available at many National Rail stations in December 2009. A comprehensive paper fares guide was not introduced this year, following an extensive study of customer usage of previous annual TfL Fares and Ticketing leaflets. The results found that, in general, customers prefer to ask station staff about fares, alongside other questions about journey planning and so on. They do not proactively seek the leaflet in the station. When shown a copy of the leaflet, customers found it too complex for their purpose, which is usually to seek an individual fare or product. The research showed customers seek simple and tailored information, appropriate to their needs, for example, on concessionary fares. Three separate leaflets, which are available at Underground stations and many National Rail stations, have been produced for 2010: • Getting around with Oyster • Getting around with Discounts (concessionary fares), and • Welcome to London (for visitors). The TfL website now offers an online fares finder (http://www.tfl.gov.uk/tfl/tickets/fa...finder/current) and the Oyster helpline is open seven days a week to help with fares enquiries. I find that response a superb mixture of irrelevance and obfuscation. ![]() -- Walter Briscoe |
#43
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Walter Briscoe wrote
where "Written Answers PDF" links to http://www.london.gov.uk/assembly/ assemmtgs/2010/mqtjan27/minutes/written-answers.pdf from which I quote: Paper fares guide Question No: 151 / 2010 Mike Tuffrey Given the introduction of PAYG on National Rail, and significant changes to Oyster single fares, why was a paper fares guide not available at stations on or before 2 January 2010? Answer from the Mayor: The information leaflet "Oyster pay as you go on National Rail", giving sample fares, was available at many National Rail stations in December 2009. A comprehensive paper fares guide was not introduced this year, following an extensive study of customer usage of previous annual TfL Fares and Ticketing leaflets. The results found that, in general, customers prefer to ask station staff about fares, alongside other questions about journey planning and so on. They do not proactively seek the leaflet in the station. When shown a copy of the leaflet, customers found it too complex for their purpose, which is usually to seek an individual fare or product. The research showed customers seek simple and tailored information, appropriate to their needs, for example, on concessionary fares. Three separate leaflets, which are available at Underground stations and many National Rail stations, have been produced for 2010: * Getting around with Oyster * Getting around with Discounts (concessionary fares), and * Welcome to London (for visitors). The TfL website now offers an online fares finder (http://www.tfl.gov.uk/tfl/tickets/fa...finder/current) and the Oyster helpline is open seven days a week to help with fares enquiries. I find that response a superb mixture of irrelevance and obfuscation. ![]() It's not irrelevant to say "We're not providing what {most} customers want" and I have posted that the NR leaflet "Oyster pay as you go on National Rail" (and the Tfl Getting around with Oyster) contain example fares which had no equivalent in the old paper "Guide to Fares and Tickets" - they were paper only mixed NR and Tfl in 2009. Thus the old leaflet was a compromise to try and keep it readable and the new complexities maybe broke it ? -- |
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