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#1
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![]() "CJB" wrote in message ... There is increasing concern that traincos serving London (and eslewhere around the country) are refusing to accept cash as payment for tickets from their automatic ticket machines. This is causing massive disrupution to potential customers especially those youngsters who do not have a credit card, or in London those whose Oyster card has run out and cannot be topped up. This situation also disadvantages thousands of tourists who expect to be able to purchase train tickets from machines with cash. In the greater London area the National Rail stations are in what is termed a 'Penalty Fare Zone.' Travelling within this zone without a ticket can incur a huge penalty fine. If tickets cannot be purchased for travel within this zone - even if the automatic ticket machines are u/s - then 'Permit to Travel' tickets are supposed to be purchased from another machine for a nominal amount of cash. These tickets then make the travel legal. The balance of the fare is then supposed to be paid at the destination. These are the ONLY tickets available for cash - well used to be. However despite PTTs being a legal requirement in the Penalty Fare Zone(s) the Permits to Travel ticket issuing machines are frequently switched off, or have been removed altogether. Notices clearly displayed at most stations state that it is a legal requirement to purchase these special PTT tickets. Yet many (most / all?) traincos have closed down or removed the PTT machines. So what is the legal situation whereas the requirement is to purchase these PTT tickets, yet the machines that issue them have been removed? Both the National Rail National Conditions of Carriage and the TfL Railway Byelaws make it clear that the requirement to hold a ticket in a Penalty Fare Area / Compulsory Ticket Area do not apply if, at the station where the passenger commenced his journey, there was no ticket office open and no ticket machine in full working order. Peter |
#2
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On May 24, 8:48*am, "Peter Masson" wrote:
"CJB" wrote in message ... There is increasing concern that traincos serving London (and eslewhere around the country) are refusing to accept cash as payment for tickets from their automatic ticket machines. This is causing massive disrupution to potential customers especially those youngsters who do not have a credit card, or in London those whose Oyster card has run out and cannot be topped up. This situation also disadvantages thousands of tourists who expect to be able to purchase train tickets from machines with cash. In the greater London area the National Rail stations are in what is termed a 'Penalty Fare Zone.' Travelling within this zone without a ticket can incur a huge penalty fine. If tickets cannot be purchased for travel within this zone - even if the automatic ticket machines are u/s - then 'Permit to Travel' tickets are supposed to be purchased from another machine for a nominal amount of cash. These tickets then make the travel legal. The balance of the fare is then supposed to be paid at the destination. These are the ONLY tickets available for cash - well used to be. However despite PTTs being a legal requirement in the Penalty Fare Zone(s) the Permits to Travel ticket issuing machines are frequently switched off, or have been removed altogether. Notices clearly displayed at most stations state that it is a legal requirement to purchase these special PTT tickets. Yet many (most / all?) traincos have closed down or removed the PTT machines. So what is the legal situation whereas the requirement is to purchase these PTT tickets, yet the machines that issue them have been removed? Both the National Rail National Conditions of Carriage and the TfL Railway Byelaws make it clear that the requirement to hold a ticket in a Penalty Fare Area / Compulsory Ticket Area do not apply if, at the station where the passenger commenced his journey, there was no ticket office open and no ticket machine in full working order. Peter What does 'full working order' mean? If there is a machine which normally takes cash and cards but at that time is taking cards only would this be considered to be not in full working order? If another station had a machine which was only designed to take cards, and was in full working order, then the situation would effectively be the same as at the other station, where the machine may, or may not, be considered to be in full working order. |
#3
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![]() "Stephen Furley" wrote in message ... On May 24, 8:48 am, "Peter Masson" wrote: "CJB" wrote in message ... There is increasing concern that traincos serving London (and eslewhere around the country) are refusing to accept cash as payment for tickets from their automatic ticket machines. This is causing massive disrupution to potential customers especially those youngsters who do not have a credit card, or in London those whose Oyster card has run out and cannot be topped up. This situation also disadvantages thousands of tourists who expect to be able to purchase train tickets from machines with cash. In the greater London area the National Rail stations are in what is termed a 'Penalty Fare Zone.' Travelling within this zone without a ticket can incur a huge penalty fine. If tickets cannot be purchased for travel within this zone - even if the automatic ticket machines are u/s - then 'Permit to Travel' tickets are supposed to be purchased from another machine for a nominal amount of cash. These tickets then make the travel legal. The balance of the fare is then supposed to be paid at the destination. These are the ONLY tickets available for cash - well used to be. However despite PTTs being a legal requirement in the Penalty Fare Zone(s) the Permits to Travel ticket issuing machines are frequently switched off, or have been removed altogether. Notices clearly displayed at most stations state that it is a legal requirement to purchase these special PTT tickets. Yet many (most / all?) traincos have closed down or removed the PTT machines. So what is the legal situation whereas the requirement is to purchase these PTT tickets, yet the machines that issue them have been removed? Both the National Rail National Conditions of Carriage and the TfL Railway Byelaws make it clear that the requirement to hold a ticket in a Penalty Fare Area / Compulsory Ticket Area do not apply if, at the station where the passenger commenced his journey, there was no ticket office open and no ticket machine in full working order. Peter What does 'full working order' mean? If there is a machine which normally takes cash and cards but at that time is taking cards only would this be considered to be not in full working order? If another station had a machine which was only designed to take cards, and was in full working order, then the situation would effectively be the same as at the other station, where the machine may, or may not, be considered to be in full working order. I take full working order to mean that it can take cash payments in coins or notes and give change. If it is designed also to take cards but can't it's again not in full working order, as a passenger can reasonably expect to use a card and may not have the requisite cash available. In either of these circumstances I would expect a penalty fare, if issued, to be cancelled, and I can't see a TOC or TfL daring to proceed with a prosecution as the magistrates would make their representative look extremely small. Peter |
#4
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But this is slightly different to the situation which I described.
What happens if there are two station, one of which has a machine which is designed to take only cards, and another station has a machine which is designed to take both cards but due to some defect is not able to take cash at that time? The facility then provided at both stations is effectively the same, though while one machine is fully working it could be argued that the other one wasn't. A passenger couldn't be expected to know in advance what type of machines were installed; they might never have used that station before. The son of somebody I know was challenged on a train for not having a Travelcard. He replied that there was no facility to buy one at the station where he boarded and was then told that there were newsagents etc. not far from the station, and he should have gone there to buy one before boarding the train. |
#5
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On May 24, 2:51*pm, Stephen Furley wrote:
What happens if there are two station, one of which has a machine which is designed to take only cards Then it is in full working order if it only accepts cards, although it's not clear that such machines exist. Cranks who don't carry debit cards are an increasingly irrelevant portion of society and, rather like people who complain about processes which require a mobile phone, there comes a point where it is unreasonable for the rest of us to subsidise them. Collecting money from coin-operated machines is savagely expensive, and makes the machines targets for theft. The son of somebody I know was challenged on a train for not having a Travelcard. *He replied that there was no facility to buy one at the station where he boarded and was then told that there were newsagents etc. not far from the station, and he should have gone there to buy one before boarding the train. It's unlikely that RPIs know the law any more than policemen do (cf. the endless photography debate). Section 2 of the Conditions of Carriage makes it absolutely clear that the only places you have to buy a ticket from, if possible, are an open ticket office or a TVM. You don't have to go and look elsewhere. However, if you boarded a train without a ticket, made no effort to find the conductor, and got gripped some time later, then fairly obvious inferences can be drawn about your intent to pay. ian |
#6
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"ian batten" wrote in message
... On May 24, 2:51 pm, Stephen Furley wrote: What happens if there are two station, one of which has a machine which is designed to take only cards Then it is in full working order if it only accepts cards, although it's not clear that such machines exist. In the SWT area, there are a fair proportion of card only machines, but AFAIAA only where multiple machines are fitted alongside one another. IMX when there is only one machine it is card and cash, but I have heard of remote areas of FGW's network where the dual machines were initially installed but the cash option subsequently removed after to repeated theft attempts.. Paul S |
#7
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On May 24, 3:44*pm, "Paul Scott"
wrote: In the SWT area, there are a fair proportion of card only machines, but AFAIAA only where multiple machines are fitted alongside one another. And there are card-only machines in LUL stations, although again only (in my limited experience) in multiple with more full-service machines. However, it's an interesting question as to whether if you have a pair of machines, one of which takes cash (or your preferred method of payment) and the other of which doesn't, and the "wrong" one fails, whether that constitutes "full working order". A pair of machines which together accept two forms of payment might be seen as one machine which takes both, or as two machines either of which needs to be working. Presumably, someone with money and time on their hands will get themselves PF'd, force a testcase and get a resolution. ian |
#8
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Paul Scott wrote:
In the SWT area, there are a fair proportion of card only machines, but AFAIAA only where multiple machines are fitted alongside one another. IMX when there is only one machine it is card and cash, but I have heard of remote areas of FGW's network where the dual machines were initially installed but the cash option subsequently removed after to repeated theft attempts.. Which brings another combination to the mess - a machine designed to take both cash and cards but which has had the cash option deliberately switched off. Is that in "full working order"? -- My blog: http://adf.ly/4hi4c |
#9
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On 24/05/2012 15:28, ian batten wrote:
... Cranks who don't carry debit cards are an increasingly irrelevant portion of society and, rather like people who complain about processes which require a mobile phone, there comes a point where it is unreasonable for the rest of us to subsidise them. Is a dumb phone adequate for your vision of a conveniently conforming society or are we all supposed to have smartphones? I note the rise of adverts where URLs for further information are deliberately obscured from non-smartphone users: http://wtfqrcodes.com/ -- Graham Nye news(a)thenyes.org.uk |
#10
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On May 24, 7:41*pm, Graham Nye wrote:
On 24/05/2012 15:28, ian batten wrote: ... *Cranks who don't carry debit cards are an increasingly irrelevant portion of society and, rather like people who complain about processes which require a mobile phone, there comes a point where it is unreasonable for the rest of us to subsidise them. Is a dumb phone adequate for your vision of a conveniently conforming society or are we all supposed to have smartphones? For the problem I was thinking of (SMS parking systems), a standard phone will do. But eventually, "I don't have a smartphone" (which is this year's equivalent of "I don't have a television" --- we're supposed, presumably, to be impressed by your principled stance) will place you in a set presumed to be economically inactive. I note the rise of adverts where URLs for further information are deliberately obscured from non-smartphone users: No, they've just made a decision that people who don't use smartphones but who are also a potential market for their product aren't a large enough set to worry about. ian |
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