"ian batten" wrote in message
...
On May 25, 1:55 pm, CJB wrote:

Yes - but most (all?) of the ticket machines have been altered so as
not to take cash. Only the PTT machines could take cash. Now these
latter are all out-of-contract and are being removed or left switched
off. However the law states that a PTT MUST be purchased if a normal
ticket cannot - yet it is now impossible to purchase a PTT.

It's going to come down to a debate about the precise meaning of
section 2 in the conditions of carriage (and isn't it a pain that the
paragraphs aren't numbered properly)?


Thanks for the analysis, but what is needed is information as to how a
passenger is treated in practice if he boarded at a station with no open
ticket office and where the only machines were set to card only (or accepted
cash but did not give change, or restricted the cash they would accept
(notes only, or no notes). If the passenger wished to pay in cash but
couldn't, and then approached the guard (if there was one) or barrier staff
at an interchange or destination (if the train was DOO) and explained what
he wanted and why he hadn't been able to buy a ticket before, would he be
- sold the ticket he should have been able to obtain at the start of his
journey (e.g Railcard discount)
- only sold a full fare ticket
- issued with a penalty fare
- waved through as it was too much bother?
What do staff instructions say?

Peter