"ian batten" wrote in message
...
On May 25, 1:55 pm, CJB wrote:

Yes - but most (all?) of the ticket machines have been altered so as
not to take cash. Only the PTT machines could take cash. Now these
latter are all out-of-contract and are being removed or left switched
off. However the law states that a PTT MUST be purchased if a normal
ticket cannot - yet it is now impossible to purchase a PTT.

It's going to come down to a debate about the precise meaning of
section 2 in the conditions of carriage (and isn't it a pain that the
paragraphs aren't numbered properly)?


Thanks for the analysis, but what is needed is information as to how a
passenger is treated in practice if he boarded at a station with no open
ticket office and where the only machines were set to card only (or accepted
cash but did not give change, or restricted the cash they would accept
(notes only, or no notes). If the passenger wished to pay in cash but
couldn't, and then approached the guard (if there was one) or barrier staff
at an interchange or destination (if the train was DOO) and explained what
he wanted and why he hadn't been able to buy a ticket before, would he be
- sold the ticket he should have been able to obtain at the start of his
journey (e.g Railcard discount)
- only sold a full fare ticket
- issued with a penalty fare
- waved through as it was too much bother?
What do staff instructions say?

Peter

On 25/05/2012 15:45, Peter Masson wrote:


- waved through as it was too much bother?

This used to happen a fair amount when I used to travel on a direct
between unstaffed stations where the machines didn't offer the
destination I needed. These days the machines are more sophisticated,
the stations are staffed for longer and the trains are DOO.


--
Arthur Figgis Surrey, UK

On Fri, May 25, 2012 at 03:45:06PM +0100, Peter Masson wrote:

Thanks for the analysis, but what is needed is information as to how a
passenger is treated in practice ...

My experience is that if after getting off a train you go straight to a
member of staff and tell them you need to buy a ticket, you won't have
any problems. The reason you don't have a ticket doesn't seem to
matter.

Now, admittedly I've not tried doing this and telling them I want a
ticket from just one stop up the line - I can see how they might get a
bit suspicious about that!

--
David Cantrell | even more awesome than a panda-fur coat

It's my experience that neither users nor customers can articulate
what it is they want, nor can they evaluate it when they see it
-- Alan Cooper

In message , at 13:13:43
on Mon, 28 May 2012, David Cantrell remarked:
My experience is that if after getting off a train you go straight to a
member of staff and tell them you need to buy a ticket, you won't have
any problems. The reason you don't have a ticket doesn't seem to
matter.

And LUL used to have ticket windows specifically for that purpose. What
was the thinking behind closing them?
--
Roland Perry

On 28/05/2012 13:24, Roland Perry wrote:

In message , at 13:13:43
on Mon, 28 May 2012, David Cantrell remarked:
My experience is that if after getting off a train you go straight to a
member of staff and tell them you need to buy a ticket, you won't have
any problems. The reason you don't have a ticket doesn't seem to
matter.

And LUL used to have ticket windows specifically for that purpose. What
was the thinking behind closing them?

The start of the Penalty Fares regime and the requirement to get a
ticket before travel.

In message , at 19:21:11 on Tue, 29 May
2012, Mizter T remarked:
My experience is that if after getting off a train you go straight to a
member of staff and tell them you need to buy a ticket, you won't have
any problems. The reason you don't have a ticket doesn't seem to
matter.

And LUL used to have ticket windows specifically for that purpose. What
was the thinking behind closing them?

The start of the Penalty Fares regime and the requirement to get a
ticket before travel.

They were "excess" windows, and also useful if you had changed your mind
en route about where you were going.
--
Roland Perry

On 29/05/2012 20:53, Roland Perry wrote:

In message , at 19:21:11 on Tue, 29 May
2012, Mizter T remarked:

My experience is that if after getting off a train you go straight to a
member of staff and tell them you need to buy a ticket, you won't have
any problems. The reason you don't have a ticket doesn't seem to
matter.

And LUL used to have ticket windows specifically for that purpose. What
was the thinking behind closing them?

The start of the Penalty Fares regime and the requirement to get a
ticket before travel.

They were "excess" windows, and also useful if you had changed your mind
en route about where you were going.

Were they not actually "unpaid fare" windows?

In message , at 00:27:29 on Wed, 30 May 2012,
Mizter T remarked:
And LUL used to have ticket windows specifically for that purpose. What
was the thinking behind closing them?

The start of the Penalty Fares regime and the requirement to get a
ticket before travel.

They were "excess" windows, and also useful if you had changed your mind
en route about where you were going.

Were they not actually "unpaid fare" windows?

Nope, "excess fares":

http://www.independent.co.uk/news/bu...-crackdown-on-
underground-1432060.html

It seems there are still a few on National Rail:

http://www.nationalrail.co.uk/statio...9-0000062.html
--
Roland Perry