On Fri, 22 Nov 2013 14:04:59 +0000, David Cantrell
wrote:
I wonder how they're going to cope with Oyster problems - the only
thing
I use a tube ticket office for these days. eg, sorting out things
like
"This card has stopped working, please give me a new one and
transfer my
balance". And of course "I don't want this card any more, give me
back
the balance and my deposit please"

1 could be done online or at a ticket machine, again just needs a
process and the software. 2 could up to a certain level be done by a
machine, or at the proposed 5ish tourist centres, or by posting it in
and receiving a refund by BACS.

Neil

--
Neil Williams. Use neil before the at to reply.

On Fri, Nov 22, 2013 at 03:39:18PM +0100, Neil Williams wrote:
On Fri, 22 Nov 2013 14:04:59 +0000, David Cantrell
wrote:
I wonder how they're going to cope with Oyster problems - the only
thing
I use a tube ticket office for these days. eg, sorting out things
like
"This card has stopped working, please give me a new one and
transfer my
balance". And of course "I don't want this card any more, give me
back
the balance and my deposit please"
1 could be done online or at a ticket machine

If the ticket barriers couldn't read the card, I'd assume that a ticket
machine couldn't either. No idea what they did in the ticket office.
Online isn't an option if it stops working mid-journey. Which is what
happened.

Even after the ticket office replaced the card and transferred the
balance, it still forgot about my daily cap, BTW.

again just needs a
process and the software. 2 could up to a certain level be done by a
machine, or at the proposed 5ish tourist centres, or by posting it in
and receiving a refund by BACS.

Ignore the tourist centres, they're inconvenient for almost everyone
(not for me, as it happens, because these days I travel through Victoria
most days, but that's by the by). Perhaps TfL have finally realised that
they've been shafting people in south London for ages and have finally
decided that to be fair they should shaft everyone :-)

Posting it? Ha. Posting something that feels like a credit card.

--
David Cantrell | Reality Engineer, Ministry of Information

Do not be afraid of cooking, as your ingredients will know and misbehave
-- Fergus Henderson

On Mon, 25 Nov 2013 13:36:22 +0000, David Cantrell
wrote:
If the ticket barriers couldn't read the card, I'd assume that a
ticket
machine couldn't either. No idea what they did in the ticket office.
Online isn't an option if it stops working mid-journey. Which is
what
happened.

Get a new one, refund retrospectively by post?

Even after the ticket office replaced the card and transferred the
balance, it still forgot about my daily cap, BTW.

That's odd.

Neil

--
Neil Williams. Use neil before the at to reply.

On Fri, 22 Nov 2013 14:04:59 +0000, David Cantrell
wrote:

On Thu, Nov 21, 2013 at 12:11:38PM +0000, Mizter T wrote:

http://www.bbc.co.uk/news/uk-england-london-25025888

Blimey - I knew fewer ticket offices is the general direction of things,
but wasn't expecting quite such a radical proposal. The pill is of
course sweetened by the plan for 24hr running on some Tube lines, which
in its own right is most welcome.

I wonder how they're going to cope with Oyster problems - the only thing
I use a tube ticket office for these days. eg, sorting out things like
"This card has stopped working, please give me a new one and transfer my
balance". And of course "I don't want this card any more, give me back
the balance and my deposit please"

I can see another problem, for those who want to have a Senior
Railcard registered on their Oyster card. It's hard to see how that
could be done conveniently at a vending machine.

--
John Ray

In message , at 18:30:10 on
Sat, 23 Nov 2013, John Ray remarked:
I can see another problem, for those who want to have a Senior
Railcard registered on their Oyster card. It's hard to see how that
could be done conveniently at a vending machine.

Ditto for the "student" railcard.
--
Roland Perry

In article , (Roland Perry)
wrote:

In message , at 18:30:10
on Sat, 23 Nov 2013, John Ray remarked:
I can see another problem, for those who want to have a Senior
Railcard registered on their Oyster card. It's hard to see how that
could be done conveniently at a vending machine.

Ditto for the "student" railcard.

ITYM 16-25 Railcard.

--
Colin Rosenstiel

In message , at 18:42:55
on Sat, 23 Nov 2013, remarked:
Ditto for the "student" railcard.

ITYM 16-25 Railcard.

That's why I put it in quotes.
--
Roland Perry