Spent a day visiting London last week, so decided to try using the Oyster
Card. I sent a topup of £5 to be credited when getting the Tube at
Waterloo. The day's journeys are now showing on the website & I notice
that there are a number of £4 charges when entering Waterloo, Arsenal &
Baker ST tubes. Can anyone let me know why? may it have been down to me not
touching in & out correctly? After topping up do I need to touch in twice?
as the £4 charges seem to be after a topup?

16:31 Waterloo (Jubilee Line Entrance) Exit £2.80 £2.91
16:14 Baker Street Entry £4.00 £0.11
16:14 Baker Street Top-up £2.00 £4.11
16:00 Bus 274 Entry £0.90 £2.11
13:26 Regents Park Exit £2.00 £3.01
13:01 Arsenal Entry £4.00 £1.01
12:59 Arsenal Top-up £2.00 £5.01
10:12 Arsenal Exit £2.00 £3.01
09:54 Holborn Entry £2.50 £1.01
09:19 Holborn Exit £2.50 £3.51
08:50 Waterloo (Bkloo, Nthn, W&C Lines) Entry £4.00 £1.01
08:50 Waterloo (Bkloo, Nthn, W&C Lines) Top-up £5.00 £5.01

CNS
An out of towner!!
Remove the deadfish to reply by email

"CNS" wrote in message
.99...
Spent a day visiting London last week, so decided to try using the Oyster
Card. I sent a topup of £5 to be credited when getting the Tube at
Waterloo. The day's journeys are now showing on the website & I notice
that there are a number of £4 charges when entering Waterloo, Arsenal &
Baker ST tubes. Can anyone let me know why? may it have been down to me
not
touching in & out correctly? After topping up do I need to touch in twice?
as the £4 charges seem to be after a topup?

16:31 Waterloo (Jubilee Line Entrance) Exit £2.80 £2.91
16:14 Baker Street Entry £4.00 £0.11
16:14 Baker Street Top-up £2.00 £4.11
16:00 Bus 274 Entry £0.90 £2.11
13:26 Regents Park Exit £2.00 £3.01
13:01 Arsenal Entry £4.00 £1.01
12:59 Arsenal Top-up £2.00 £5.01
10:12 Arsenal Exit £2.00 £3.01
09:54 Holborn Entry £2.50 £1.01
09:19 Holborn Exit £2.50 £3.51
08:50 Waterloo (Bkloo, Nthn, W&C Lines) Entry £4.00 £1.01
08:50 Waterloo (Bkloo, Nthn, W&C Lines) Top-up £5.00 £5.01


Basically, every time you commence a PAYG journey on the tube (Entry), they
deduct a sort of deposit of £4.00, (its called a 'maximum cash fare' in the
leaflets), and then when you exit they pay it back less the journey cost.
Its to make sure you remember to touch in and out correctly. When Oyster
first started people discovered they could touch in in zone 1, then if they
left the system without touching out, they would have an unresolved journey,
which they would then explain to a ticket office was all in zone 1...

[It explains why PAYG isn't likely to happen on NR outside of certain
defined areas such as London, cos the deposit required to deal with the
longest possible journeys would have to run into hudreds of pounds]

Paul S

On 7 Nov, 18:48, "Paul Scott" wrote:
"CNS" wrote in message



Spent a day visiting London last week, so decided to try using the Oyster
Card. I sent a topup of £5 to be credited when getting the Tube at
Waterloo. The day's journeys are now showing on the website & I notice
that there are a number of £4 charges when entering Waterloo, Arsenal &
Baker ST tubes. Can anyone let me know why? may it have been down to me
not
touching in & out correctly? After topping up do I need to touch in twice?
as the £4 charges seem to be after a topup?

16:31 Waterloo (Jubilee Line Entrance) Exit £2.80 £2.91
16:14 Baker Street Entry £4.00 £0.11
16:14 Baker Street Top-up £2.00 £4.11
16:00 Bus 274 Entry £0.90 £2.11
13:26 Regents Park Exit £2.00 £3.01
13:01 Arsenal Entry £4.00 £1.01
12:59 Arsenal Top-up £2.00 £5.01
10:12 Arsenal Exit £2.00 £3.01
09:54 Holborn Entry £2.50 £1.01
09:19 Holborn Exit £2.50 £3.51
08:50 Waterloo (Bkloo, Nthn, W&C Lines) Entry £4.00 £1.01
08:50 Waterloo (Bkloo, Nthn, W&C Lines) Top-up £5.00 £5.01

Basically, every time you commence a PAYG journey on the tube (Entry), they
deduct a sort of deposit of £4.00, (its called a 'maximum cash fare' in the
leaflets), and then when you exit they pay it back less the journey cost.
Its to make sure you remember to touch in and out correctly. When Oyster
first started people discovered they could touch in in zone 1, then if they
left the system without touching out, they would have an unresolved journey,
which they would then explain to a ticket office was all in zone 1...

Or not deal with a ticket office at all - despite the on-screen
messages on the Oyster ticket machines nothing happened if an
unresolved journey was left unresolved (a fact discovered by the
failure of myself and a friend to touch-out after an evening of
magnificent alcoholic excess - they got it 'resolved' at a ticket
office the next day, but when I tried to do the same later on the
ticket office clerk said not to worry about it, as the unresolved
journey would disappear after a while). Of course things have now
changed and this potential loophole has been closed with the
introduction of the £4 'penalty' for failing to touch-in or touch-out.

Mizter T wrote in
oups.com:

On 7 Nov, 18:48, "Paul Scott" wrote:
"CNS" wrote in message



Spent a day visiting London last week, so decided to try using the
Oyst
er
Card. I sent a topup of £5 to be credited when getting the Tube at
Waterloo. The day's journeys are now showing on the website & I
notice that there are a number of £4 charges when entering
Waterloo, Arsenal
&
Baker ST tubes. Can anyone let me know why? may it have been down
to me not
touching in & out correctly? After topping up do I need to touch in
twi
ce?
as the £4 charges seem to be after a topup?

16:31 Waterloo (Jubilee Line Entrance) Exit £2.80 £2.91
16:14 Baker Street Entry £4.00 £0.11
16:14 Baker Street Top-up £2.00 £4.11
16:00 Bus 274 Entry £0.90 £2.11
13:26 Regents Park Exit £2.00 £3.01
13:01 Arsenal Entry £4.00 £1.01
12:59 Arsenal Top-up £2.00 £5.01
10:12 Arsenal Exit £2.00 £3.01
09:54 Holborn Entry £2.50 £1.01
09:19 Holborn Exit £2.50 £3.51
08:50 Waterloo (Bkloo, Nthn, W&C Lines) Entry £4.00 £1.01
08:50 Waterloo (Bkloo, Nthn, W&C Lines) Top-up £5.00 £5.01

Basically, every time you commence a PAYG journey on the tube
(Entry), th
ey
deduct a sort of deposit of £4.00, (its called a 'maximum cash fare'
in
the
leaflets), and then when you exit they pay it back less the journey
cost. Its to make sure you remember to touch in and out correctly.
When Oyster first started people discovered they could touch in in
zone 1, then if th
ey
left the system without touching out, they would have an unresolved
journ
ey,
which they would then explain to a ticket office was all in zone 1...

Or not deal with a ticket office at all - despite the on-screen
messages on the Oyster ticket machines nothing happened if an
unresolved journey was left unresolved (a fact discovered by the
failure of myself and a friend to touch-out after an evening of
magnificent alcoholic excess - they got it 'resolved' at a ticket
office the next day, but when I tried to do the same later on the
ticket office clerk said not to worry about it, as the unresolved
journey would disappear after a while). Of course things have now
changed and this potential loophole has been closed with the
introduction of the £4 'penalty' for failing to touch-in or touch-out.



Thanks both of you, I can see this now, what it would make it easier to
following if the credits had a "-" in front of the amount, but.........

Why was it when I entered Holbourn at 9:54 it took £2.50, not £4?
Does this mean I have to have a minimum balance on the Oyster of £4
before starting a journey.

Thanks also for the reason why "Oyster" is unlikey to be implemented on
the National Rail system due to the large "deposit" that would be
required, shame really after my first experience I thought it was a
great system & good it would be if implemented wider.

CNS

CNS wrote:

16:31 Waterloo (Jubilee Line Entrance) Exit £2.80 £2.91
16:14 Baker Street Entry £4.00 £0.11
16:14 Baker Street Top-up £2.00 £4.11
16:00 Bus 274 Entry £0.90 £2.11
13:26 Regents Park Exit £2.00 £3.01
13:01 Arsenal Entry £4.00 £1.01
12:59 Arsenal Top-up £2.00 £5.01
10:12 Arsenal Exit £2.00 £3.01
09:54 Holborn Entry £2.50 £1.01
09:19 Holborn Exit £2.50 £3.51
08:50 Waterloo (Bkloo, Nthn, W&C Lines) Entry £4.00 £1.01
08:50 Waterloo (Bkloo, Nthn, W&C Lines) Top-up £5.00 £5.01

Why was it when I entered Holbourn at 9:54 it took £2.50, not £4?
Does this mean I have to have a minimum balance on the Oyster of £4
before starting a journey.

What seems to have happened here is that you were regarded as
re-starting the journey which you first started at Waterloo. The system
took back the £2.50 that it had refunded you on leaving Holborn 35
minutes earlier and then on leaving Arsenal you were refunded £2,
meaning that you had paid £2 for a Waterloo to Arsenal journey.


--
Bob

What seems to have happened here is that you were regarded as
re-starting the journey which you first started at Waterloo. The system
took back the £2.50 that it had refunded you on leaving Holborn 35
minutes earlier and then on leaving Arsenal you were refunded £2,
meaning that you had paid £2 for a Waterloo to Arsenal journey.

But why? Is Holborn an out-of-station-interchange?

If the original poster had made just a slightly longer second journey he
would have been charged an extra 8 Pound.

What is the current situation in such issues? Is it now possible to
resolve incorrect deductions with a visitor-oyster or an unregistered
oyster?

Martin