Hi,

I find trying to get out of Liverpool Street station in the morning
takes longer than it could, principally because there are too few
ticket barriers. Every morning there are large queues just to get to
the barrier. It now seems the staff have been told to not open the
disabled-access barrier to able-bodied passengers, making the problem
worse.

Across the entrance to platforms 13 and 14 is what appears to be an
old ticket office (I've tried to purchase tickets from there before,
but got told in barely-understandable English to use the main ticket
office).

One way to alleviate the passenger-congestion problem is to remove the
old ticket office and install additional barriers in its place. I have
sent Network Rail the following message:

-------------------------------
Hi,
it takes a long time to get through the ticket barriers at London
Liverpool Street durng the morning rush hour.
To solve this, could you remove the office that is in front of plaform
13 and install extra ticket barriers there instead?
Many thanks,
Thirty9.
-------------------------------

I'll keep you updated.

Has anyone had a response from Network Rail to a suggestion they made?
Was the suggestion acted upon?

As another gripe, why do they persist in placing A-boards with
ridiculous messages, such as "ENVIRONMENTAL NOTICE - do not feed the
pigeons", in the already congested main walkway in the station?

All the best,

Thirty9.