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Old December 8th 08, 09:48 AM posted to uk.transport.london
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wrote in message
...

So just to clarify what hours are now classed as peak?


http://www.tfl.gov.uk/tickets/faresandtickets/2930.aspx

Page 5: Individual Fares

"Peak Oyster single fares apply from 0630 to 0930 and
from 1600 to 1900 Monday to Friday (excluding public
holidays). At all other times, the Off-Peak Oyster single
fare applies."

Page 7: Capping

"The appropriate Peak daily price cap will apply if
you travel from 0430 and before 0930 Monday
to Friday (excluding public holidays)."

"The appropriate Off-Peak daily price cap will apply
for all journeys on the same day:
Monday to Friday: from 0930 and any journey
that starts before 0430 the following day,
Saturday, Sunday and public holidays: from 0430
and any journey that starts before 0430 the
following day."

Seems clear enough, the change from peak to offpeak for capping is
0930,aligned with paper travelcards, and NR outboundary travelcards...

Paul



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Old December 8th 08, 10:11 AM posted to uk.transport.london
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On Dec 7, 4:04 pm, David Jackman pleasereplytogroup wrote:
"Your Tube, DLR, London Overground and National
Rail pay as you go journey must be completed within
two and a half hours of you having touched in at the
start of your journey. If the time between touching
in and touching out exceeds two and a half hours
you will be charged more than the Oyster single fare
for your journey. If this happens, you will need to
call the Oyster helpline for assistance."


Isn't that nice of them. So for example you're travelling from
Amersham to Epping which would probably take not far off 2 hours at
the best of times , and theres lots of delays. So as well as being
late you get charged more for the privilege. It just beggars belief
really. Where the hell do these @rseholes get off screwing passengers
about?

B2003

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Old December 8th 08, 10:38 AM posted to uk.transport.london
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On 8 Dec, 11:11, wrote:
Isn't that nice of them. So for example you're travelling from
Amersham to Epping which would probably take not far off 2 hours at
the best of times , and theres lots of delays. So as well as being
late you get charged more for the privilege. It just beggars belief
really.


They have increased the limit by half an hour than it used to be, and
they've added the warning about it to the fares booklet. So imaginary
passengers are being looked after better than ever.

U
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Old December 8th 08, 10:56 AM posted to uk.transport.london
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On Dec 8, 11:38 am, Mr Thant
wrote:
They have increased the limit by half an hour than it used to be, and
they've added the warning about it to the fares booklet.


Oh , thats all right then. I'm sure everyone makes sure they get a
copy of and read the fares booklet, especially the small print.

So imaginary passengers are being looked after better than ever.


They might not be common but these sorts of journeys will happen. But
then lets be honest - this is just another cynical way of making a bit
of extra money isn't it which they couldn't get away with under the
old paper ticket system.

B2003
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Old December 8th 08, 11:08 AM posted to uk.transport.london
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On Dec 8, 11:56*am, wrote:
On Dec 8, 11:38 am, Mr Thant
wrote:

They have increased the limit by half an hour than it used to be, and
they've added the warning about it to the fares booklet.


Oh , thats all right then. I'm sure everyone makes sure they get a
copy of and read the fares booklet, especially the small print.

So imaginary passengers are being looked after better than ever.


They might not be common but these sorts of journeys will happen. But
then lets be honest - this is just another cynical way of making a bit
of extra money isn't it which they couldn't get away with under the
old paper ticket system.


I don't think the Oyster problems are necessarily as cynical as all
that. It's more a case of something that's been common in
organisations I've worked in.

That is, instead of thoroughly documenting the business process that
are carried out by the organisation and then specking a new computer
system to support them, new processes are invented on the hoof just
because the system happens to be able to do them, and whatever it
can't do is left out (because the need wasn't documented).

Where the legacy system continues to operate in parallel, there are
then glaring inconsistencies (eg no automatic assumption of having
gone beyond your zones with a travelcard, but automatic assumption of
guilt with Oyster).

However, I do get frustrated by the refusal to fix the problems once
they emerge and have simple solutions.


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Old December 8th 08, 11:33 AM posted to uk.transport.london
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On Dec 8, 12:08 pm, MIG wrote:
I don't think the Oyster problems are necessarily as cynical as all
that.


I do. Think about it - if someone hasn't touched out for a number of
hours then they've probably left the system anyway somehow without
having to do it - in which case they'll just get a penalty fair next
time they touch in anyway - or they're delayed or waiting for friends/
family inside the gates somewhere. I simply can't think of any good
reason for this surcharge other than to cynically extract more money
from passengers, knowing full well that most people won't bother to
check how much money has been taken off when they exit and even if
they did probably wouldn't realise they'd been scammed.

However, I do get frustrated by the refusal to fix the problems once
they emerge and have simple solutions.


Simple - if it makes TfL/LU more money then its not seen as a problem.

B2003

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Old December 8th 08, 08:25 PM posted to uk.transport.london
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On Dec 8, 8:47*pm, Chris Hills wrote:
On 08/12/08 13:33, wrote:

Simple - if it makes TfL/LU more money then its not seen as a problem.


I do not understand the logic. When exiting at a station with barriers,
it should be obvious to the system that a touch out preceeded by a touch
in are part of the same journey. When it comes to stations with no
barriers however, it seems that you will get charged for 2 unresolved
journeys.


There should not be many stations without barriers. The majority
without are DLR stations which have standalone pads. However, these
are often very badly placed.

At Greenwich it's still possible (although a new pad seems to have
been added it's still badly placed) to leave the front of the train
and head for the station exit without passing any Oyster pad. There's
no barriers or pads at the main exit and it's a long way back, even if
you knew where the pad was. There should be one by the wall at the
tunnel end of the DLR platform.


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