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Victoria LU ticket windows & machines closed weekend just gone
On Nov 2, 7:36*pm, Paul Corfield wrote: On Tue, 2 Nov 2010 11:39:02 -0700 (PDT), Mizter T wrote: Curious as to what that entails - is it part of a regular 'frontline experience' programme (or whatever it might be called)? No - it is called providing help when there is a strike. Some people have had some operational training and they can do a bit more to help out. I do the customer information role - complete with blue hi-vi - and help customers get to their destinations either by tube if the station is open and trains are running or else by other routes. *In my case it is a chance for me to show off for hours on end given my knowledge of the transport network ;-) * Seriously it can be a challenge given that people travel all over Greater London and obviously want "instant answers" on how to get to their destination. *Mostly it is a change from working in an office and gives you the chance to meet the people who pay our wages. When I have worked with other LU colleagues on other strike days they've been a bit shocked at my ability to act like a human "journey planner". Bus staff have been equally amazed that a LU non operational person happens to understand where the buses run ! I'm having a bit of a day of failing to put 2 and 2 together - still, as I can't even get the dates right for the strike then you can't expect me to remember when it's happening! I remember a past comment of yours about the abundance of weird and wonderful journeys that people do, made IIRC as a result of helping out during some previous strike. |
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