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removing staff? What happens to security?
A few years ago, I found myself alone in a southbound tube train with only a
bulky item of baggage left near the doors for company. Thinking it was my duty to draw attention to this "suspect package", and being about to get out at the next station anyway, I followed the LU instructions to report this item to a member of staff. As there was nobody on the platform, the first person I saw was the man on the ticket barrier. Of course by then the train would have been well on its way. AFAIK the bag was harmless, as I heard no more about it. But I had done my duty. Last night I heard on the news that LU "no longer needs" so many staff, and that people will no longer be needed in ticket offices or or on the barriers. I suspect that either the news teams know this is crap, but don't care, or that probably like some of the management, they don't use public transport very often. Hence they won't have witnessed the patient way some staff have to deal with sometimes reasonable and sometimes quite stupid questions. They won't have experienced the bewilderment and frustration of waiting for information on an apparently deserted station. Nor will they have seen the Greater London Schools Athletics teams vaulting gracefully over the automatic ticket barriers. But what I would like to know is the procedure for reporting suspect packages when one arrives at completely unpersonned stations. (And there I thinking we were having too many "terrorist alerts"! ) I'd also be interested to hear the mayor's ideas on how removing staff will square with his past pledges to make stations safer for women and elderly passengers. And talking of which, if LU wants to redeploy staff, how about putting guards on trains to deter vandalism and anti-social behaviour? It might reassure the rest of the travelling public that someone actually cares, and encourage us to stand up to the yobboes.. |
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