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Old August 22nd 04, 09:00 PM posted to uk.transport.london
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Default Buy tickets on the train?

Hypothetical question, because it very nearly happened to me, only my train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there being only
one person serving and some guy hogging the queue, and my train is about to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?

Marcus



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Old August 22nd 04, 10:33 PM posted to uk.transport.london
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Default Buy tickets on the train?


"Marcus Fox" wrote in
message ...
Hypothetical question, because it very nearly happened to me, only my

train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there being

only
one person serving and some guy hogging the queue, and my train is about

to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?


No


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Old August 23rd 04, 12:09 AM posted to uk.transport.london
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Default Buy tickets on the train?


"Robin Mayes" wrote in message
...

"Marcus Fox" wrote in
message ...
Hypothetical question, because it very nearly happened to me, only my

train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there being

only
one person serving and some guy hogging the queue, and my train is about

to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?


No


But why shouldn't you be able to?

It could work the same way as buses. You can buy tickets either online (on
TransportDirect), at the train/bus station (in a large town/city), from a
QuickFare machine (at the platform/stop), or on the actual bus/train?

What matters is that the revenue is collected, and that customers are happy.
The rail industry (and public transport) does not do this, a factor in the
minds of millions of car drivers. I know of an individual who managed to
travel from West Yorkshire to Nottinghamshire without a ticket, on board
four different trains.

If banks/building societies only opened from Mon-Fri 9 until 5, and only
could be accessible to people at those times, should other people (who work
those hours) not be allowed to use them?

Charley


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Old August 23rd 04, 07:46 AM posted to uk.transport.london
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Default Buy tickets on the train?

Charley_Ashbury wrote:

If banks/building societies only opened from Mon-Fri 9 until 5, and
only could be accessible to people at those times, should other
people (who work those hours) not be allowed to use them?


Until very recently, banks kept hours which were even less useful than 9-5!


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Old August 23rd 04, 01:32 PM posted to uk.transport.london
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Default Buy tickets on the train?

In message , at 21:00:20 on Sun,
22 Aug 2004, Marcus Fox
remarked:
Hypothetical question, because it very nearly happened to me, only my train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there being only
one person serving and some guy hogging the queue, and my train is about to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?


There's a Passenger Charter which says that you should only wait 5
minutes to buy a ticket. But the charter is silent about what happens
when that time limit is exceeded (which it so often is).
--
Roland Perry


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Old August 23rd 04, 01:38 PM posted to uk.transport.london
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Default Buy tickets on the train?

In article ,
Roland Perry wrote:
There's a Passenger Charter which says that you should only wait 5
minutes to buy a ticket. But the charter is silent about what happens
when that time limit is exceeded (which it so often is).


You get another five minutes?

Dave
--
Email: MSN Messenger:
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Old August 23rd 04, 02:22 PM posted to uk.transport.london
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Default Buy tickets on the train?

On Sun, 22 Aug 2004 21:00:20 GMT, Marcus Fox wrote:

Hypothetical question, because it very nearly happened to me, only my train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there being only
one person serving and some guy hogging the queue, and my train is about to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?


That depends if your station is part of a penalty fares scheme or not.
Mine isn't , I often don't buy a ticket (not helped by the
it-crawled-from-the-80s ticket machines SWT uses)

Steve
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Old August 23rd 04, 02:34 PM posted to uk.transport.london
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Default Buy tickets on the train?

Roland Perry typed


In message , at 21:00:20 on Sun,
22 Aug 2004, Marcus Fox
remarked:
Hypothetical question, because it very nearly happened to me, only my train
was 5 minutes late, and I just about made it.

If I have queued for 15 minutes without being served due to there
being only
one person serving and some guy hogging the queue, and my train is about to
depart, can I board that train there and then and still obtain the
discounted rail fare available with my railcard from the on train ticket
person?


There's a Passenger Charter which says that you should only wait 5
minutes to buy a ticket. But the charter is silent about what happens
when that time limit is exceeded (which it so often is).


Really?!?! I arrived at Watford Junction about 10 minutes before my
train's scheduled time. While we waited in the queue, we saw that the
train was about 10 minutes late on the station monitors.

"We'd like a ticket to Llandrindod Wells, going out today (Friday) and
coming back Sunday please."
"How do you spell that?"
"L-L-A-N-D-R-I-N-D-O-D"
"Just a minute."

The ticket lady disappeared for about 5 minutes.

"Which way are you going?"
"Birmingham New Street and Shrewsbury."
"Just a minute."

The lady disappeared for another 5 minutes.
When she returned, I was issued with a ticket whuch stated 'Not London'

When we commented that it was good that the train was running late, we
were told we should have allowed 20 minutes ticket time.

--
Helen D. Vecht:
Edgware.
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Old August 24th 04, 12:22 PM posted to uk.transport.london
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Default Buy tickets on the train?

Steve Peake wrote:
That depends if your station is part of a penalty fares scheme or not.
Mine isn't , I often don't buy a ticket (not helped by the
it-crawled-from-the-80s ticket machines SWT uses)


I wish we still had the SWT machines on the stations I seem to use,
they've been mostly replaced by whizzy screen-based ones which are
demonstrably slower than the crawled-from-the-80s versions.

Although have some advantages (more stations, payment by plastic) speed
is not one of them.
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Old August 24th 04, 01:27 PM posted to uk.transport.london
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Default Buy tickets on the train?


"chris harrison" wrote in message
.. .

I wish we still had the SWT machines on the stations I seem to use,
they've been mostly replaced by whizzy screen-based ones which are
demonstrably slower than the crawled-from-the-80s versions.

Although have some advantages (more stations, payment by plastic) speed
is not one of them.


Much of the reduction in speed comes from the supposedly improved printers
that these machines use. It's the same problem as in supermarkets, where the
latest POS systems seem noticeably slower than their predecessors.




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