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#11
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Oyster Pay-as-you-Go on National Rail in London - ImplementationDate!
On 23 Dec, 16:17, Mizter T wrote:
On 23 Dec, 15:49, "David A Stocks" wrote: "Mr Thant" wrote: 20 September 2009 is also the Southern franchise changeover date. For someone like me, who uses a paper annual NR season plus PAYG for occasional trips in London, this could be a real nuisance. I have already mistakenly presented my Oyster card to the NR barriers at Victoria. At the moment this is no problem: the barrier refuses the card and I get out the season ticket instead. What's going to happen in the future? Will I get charged a minimum cash fare and then have to call a premium rate number to get it refunded? If Southern can offer Oyster compatible tickets all the way to the coast then the issue goes away, but I don't see evidence of this happening within the next 9 months. It remains to be seen whether that could even happen in the next 9 years! To address your point - if you accidentally used your Oyster card in teh manner you describe (after Southern start accepting Oyster PAYG) then you would be charged £5 for an "unresolved journey" - this is normally £4 at Underground stations, but the £5 charge applies at London termini stations where Oyster PAYG is already accepted - e.g. Euston, Liverpool Street etc. (I haven't heard anything about these charges going up next year.) The advertised Oyster customer services number is an 0845 number so it's not premium rate - 0845 being charged at 'local rate', though I don't think these numbers are included in any bundled 'free' calls to landline numbers. There is however a London landline number that one can use instead, which is 020 7227 7886. I'm doubt that you would be routinely refunded if you made this mistake over and over, though I imagine they might refund you the first time it happened. The argument for taking such a stance would simply be that it was your fault, not theirs. Do note that I don't have an inside track on what TfL policy is on this. I can understand your comments, and I'm certain sure that many will make this mistake. However in absolutely no way can this consideration outweigh the gain in utility that will arise from Oyster PAYG being accepted across the National Rail network in London. It is your responsibility to use the correct ticket, isn't it?....Engage brain on getting off the train! |
#12
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Oyster Pay-as-you-Go on National Rail in London - ImplementationDate!
On 23 Dec, 16:17, Mizter T wrote:
On 23 Dec, 15:49, "David A Stocks" wrote: "Mr Thant" wrote: 20 September 2009 is also the Southern franchise changeover date. For someone like me, who uses a paper annual NR season plus PAYG for occasional trips in London, this could be a real nuisance. I have already mistakenly presented my Oyster card to the NR barriers at Victoria. At the moment this is no problem: the barrier refuses the card and I get out the season ticket instead. What's going to happen in the future? Will I get charged a minimum cash fare and then have to call a premium rate number to get it refunded? If Southern can offer Oyster compatible tickets all the way to the coast then the issue goes away, but I don't see evidence of this happening within the next 9 months. It remains to be seen whether that could even happen in the next 9 years! I don't now see Oyster PAYG as a charging scheme extending at all outside Greater London, apart from it being extended to Maidenhead & Shenfield in due course. The Trainline did propose at one point to issue tickets on Oyster plastic, but with the removal of Mifare Classic as a option for National Rail ticketing, I don't think there will be any future moves in this direction. |
#13
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Oyster Pay-as-you-Go on National Rail in London - Implementation Date!
On Tue, 23 Dec 2008 03:59:33 -0800 (PST), Mr Thant
wrote: On 23 Dec, 11:55, Matthew Dickinson wrote: I note that the Heathrow branch is now included on this map, though it is grayed out at present. The most recent board papers said they're looking at using it on Heathrow Connect. They also said everyone but SWT (with their ITSO problems) is installing readers. Slightly hazy on how solid the agreement was, however. Heathrow Connect implementation is planned for 22 Feb 2009. There will be separate fares to cover the higher rate into Heathrow plus higher daily peak and off peak caps. In addition the minimum fare deduction on entry will rise to £8 at Heathrow and Paddington Main Line. -- Paul C |
#14
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Oyster Pay-as-you-Go on National Rail in London - ImplementationDate!
On 23 Dec, 18:11, Paul Corfield wrote:
On Tue, 23 Dec 2008 03:59:33 -0800 (PST), Mr Thant wrote: On 23 Dec, 11:55, Matthew Dickinson wrote: I note that the Heathrow branch is now included on this map, though it is grayed out at present. The most recent board papers said they're looking at using it on Heathrow Connect. They also said everyone but SWT (with their ITSO problems) is installing readers. Slightly hazy on how solid the agreement was, however. Heathrow Connect implementation is planned for 22 Feb 2009. There will be separate fares to cover the higher rate into Heathrow plus higher daily peak and off peak caps. In addition the minimum fare deduction on entry will rise to £8 at Heathrow and Paddington Main Line. Thanks for the info. Somewhat esoteric questions comments follow... So the arrangement at Heathrow mainline stations (for Heathrow Connect services) will be a bit like the "zone W" arrangement at Watford Junction (though this "zone W" concept is only used in internal communications, not passenger facing ones) - i.e. a station outside the normal zones that accepts Oyster PAYG. Presumably, so as to cover every eventuality, there will have to be "zone H" + "zone W" daily price caps (in both peak and off-peak flavours). |
#15
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Oyster Pay-as-you-Go on National Rail in London - ImplementationDate!
On 23 Dec, 18:04, Matthew Dickinson
wrote: On 23 Dec, 16:17, Mizter T wrote: On 23 Dec, 15:49, "David A Stocks" wrote: "Mr Thant" wrote: 20 September 2009 is also the Southern franchise changeover date. For someone like me, who uses a paper annual NR season plus PAYG for occasional trips in London, this could be a real nuisance. I have already mistakenly presented my Oyster card to the NR barriers at Victoria. At the moment this is no problem: the barrier refuses the card and I get out the season ticket instead. What's going to happen in the future? Will I get charged a minimum cash fare and then have to call a premium rate number to get it refunded? If Southern can offer Oyster compatible tickets all the way to the coast then the issue goes away, but I don't see evidence of this happening within the next 9 months. It remains to be seen whether that could even happen in the next 9 years! I don't now see Oyster PAYG as a charging scheme extending at all outside Greater London, apart from it being extended to Maidenhead & Shenfield in due course. Sorry, I was unclear - I didn't mean Oyster PAYG, instead I was referring to a future smartcard system for the new Southern franchise - which I presume is a requirement of the new franchise agreement, or is it not? My scepticism about the timescale for any Southern smartcard system is based on the muddled rollout of the SWT system, which sounds as though it is some considerable time away from being made universally available across their routes. Anyway the notion of a smartcard system offering a pay-as-you-go facility over a widespread area seems somewhat unlikely, as there is are some almost insurmountable issues with any such implementation - anyway I understand that the TOCs plans for ITSO smartcards don't really feature pay-as-you-go as a possible application either. Individual pay-as-you-go system remains a possibility in specific 'metro areas', with acceptance on buses (and trams) as well. We discussed many of these issues in a recent uk.r thread, "Smartcard readers at stations in Hampshire/Dorset?": http://groups.google.co.uk/group/uk....08f185d6b9c1f/ Note that David Stocks actually said "[i]f Southern can offer Oyster compatible tickets all the way to the coast [...]" - such a thing is certainly possible, but it would just be a combined smartcard fulfilling two separate functions, that of... (1) a Southern ITSO smartcard, perhaps holding a virtual carnet of Brighton to London tickets, and (2) an Oyster card, offering Oyster PAYG capability for journeys within London. In other words the card would simply offer the benefits of two separate cards, combined into one card - it would just be handy, that's all! (The existing Barclaycard OnePulse card is basically this.) The Trainline did propose at one point to issue tickets on Oyster plastic, but with the removal of Mifare Classic as a option for National Rail ticketing, I don't think there will be any future moves in this direction. I vaguely remember something about that - was it ever anything other than them thinking allowed? |
#16
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Oyster Pay-as-you-Go on National Rail in London - ImplementationDate!
On 23 Dec, 18:26, Mizter T wrote:
On 23 Dec, 18:11, Paul Corfield wrote: On Tue, 23 Dec 2008 03:59:33 -0800 (PST), Mr Thant wrote: On 23 Dec, 11:55, Matthew Dickinson wrote: I note that the Heathrow branch is now included on this map, though it is grayed out at present. The most recent board papers said they're looking at using it on Heathrow Connect. They also said everyone but SWT (with their ITSO problems) is installing readers. Slightly hazy on how solid the agreement was, however. Heathrow Connect implementation is planned for 22 Feb 2009. There will be separate fares to cover the higher rate into Heathrow plus higher daily peak and off peak caps. In addition the minimum fare deduction on entry will rise to £8 at Heathrow and Paddington Main Line. Thanks for the info. Somewhat esoteric questions comments follow... So the arrangement at Heathrow mainline stations (for Heathrow Connect services) will be a bit like the "zone W" arrangement at Watford Junction (though this "zone W" concept is only used in internal communications, not passenger facing ones) - i.e. a station outside the normal zones that accepts Oyster PAYG. Presumably, so as to cover every eventuality, there will have to be "zone H" + "zone W" daily price caps (in both peak and off-peak flavours).- These will be the first caps without a related Travelcard, as Travelcards from Watford Junction are available. I wonder if PAYG will extend to Heathrow Express at any point. The only way I could see to implement that without revenue risks is to install on-train validators. |
#17
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Oyster Pay-as-you-Go on National Rail in London - ImplementationDate!
On 23 Dec, 18:47, Matthew Dickinson wrote: On 23 Dec, 18:26, Mizter T wrote: On 23 Dec, 18:11, Paul Corfield wrote: (snip) Heathrow Connect implementation is planned for 22 Feb 2009. There will be separate fares to cover the higher rate into Heathrow plus higher daily peak and off peak caps. In addition the minimum fare deduction on entry will rise to £8 at Heathrow and Paddington Main Line. Thanks for the info. Somewhat esoteric questions comments follow... So the arrangement at Heathrow mainline stations (for Heathrow Connect services) will be a bit like the "zone W" arrangement at Watford Junction (though this "zone W" concept is only used in internal communications, not passenger facing ones) - i.e. a station outside the normal zones that accepts Oyster PAYG. Presumably, so as to cover every eventuality, there will have to be "zone H" + "zone W" daily price caps (in both peak and off-peak flavours).- These will be the first caps without a related Travelcard, as Travelcards from Watford Junction are available. It took a moment for me to figure out what you meant - but yes I see, there isn't an 'out-boundary' Travelcard from Heathrow for use on Heathrow Connect. I wonder if PAYG will extend to Heathrow Express at any point. The only way I could see to implement that without revenue risks is to install on-train validators. Hmm, not sure about that, what with HEx charging a premium over HC. As you suggest, validators on board would be one solution - I suppose another would be for the extra premium fare to be deducted by the handheld reader used by the HEx conductors - not without precedent, as this is how conductors on Routemaster buses deal collect the fares of Oyster PAYG users. The extension of Oyster PAYG to Heathrow Connect does at least put one little query about Crossrail to bed - the question of whether or not Oyster could be used to Heathrow on Crossrail. The follow-on question of whether using Crossrail to Heathrow would attract a surcharge above and beyond a normal London zonal fare, as will be the case with Heathrow Connect, remains open. Of course little questions about Oyster acceptance at Heathrow are somewhat overshadowed by some other questions about Crossrail - a 16 billion pound question stands out in particular. |
#18
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Oyster Pay-as-you-Go on National Rail in London - ImplementationDate!
On 23 Dec, 19:03, Mizter T wrote:
The extension of Oyster PAYG to Heathrow Connect does at least put one little query about Crossrail to bed - the question of whether or not Oyster could be used to Heathrow on Crossrail. The follow-on question of whether using Crossrail to Heathrow would attract a surcharge above and beyond a normal London zonal fare, as will be the case with Heathrow Connect, remains open. From conversations that I've had with Crossrail reps & BAA reps, Crossrail is taking over the HC operation, and fares to Heathrow will remain the same at changeover. This is because the Heathrow spur is not part of the National Rail network, but privately owned by BAA. So theanswer to the question above is 'yes' (as it does now) Hex is another BAA service & will continue (still charging a higher premium). I understand that the link will open up at somestage to otheroperators on an open-access agreement some time in the future. Also, the proposed Airtrack to Terminal 5 will likewise be owned by BAA from Staines to T5, andagain, attract a premium. |
#19
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Oyster Pay-as-you-Go on National Rail in London - ImplementationDate!
On Dec 23, 9:50*pm, Chris wrote:
From conversations that I've had with Crossrail reps & BAA reps, Crossrail is taking over the HC operation, and fares to Heathrow will remain the same at changeover. This is because the Heathrow spur is not part of the National Rail network, but privately owned by BAA. So theanswer to the question above is 'yes' (as it does now) Hex is another BAA service & will continue (still charging a higher premium). ....for a week, until it loses all its customers to Crossrail's cheaper, direct service to the City and CW. (seriously: if HEx is still running as a Heathrow-Paddington shuttle when Crossrail opens, I'll eat an entire hat. Quite how they'll arrange it to go through is another question...) -- John Band john at johnband dot org www.johnband.org |
#20
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Crossrail has funding! ( Oyster Pay-as-you-Go etc)
On 23 Dec, 19:03, Mizter T wrote:
a 16 billion pound question stands out in particular. What 16 billion pound question? CROSSRAIL HAS FUNDING! Earlier this month TfL and the DfT signed the long-awaited contract that obliges them to provide all of the £16bn funding apart from the ~£3bn covered by Network Rail, BAA and the City, which I believe also now have binding deals in place. For some reason the press releases chose to emphasise the latter over the former, presumably thinking we'd been hoodwinked by the non-deal funding deal announced a year ago. I even specially reopened my supposed-to-be-dead blog to cover this event, as it seems to have passed everyone by. (Even the £3.5bn business rates question mark is covered by TfL/The GLA, as they're underwriting that portion) Crossrail has funding in as committed a form as there ever will be until they actually start digging. There isn't another announcement to come. U |
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