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Old July 29th 09, 04:26 PM posted to uk.transport.london
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Default KPMG Bus Service Review is out

In article ,
Tom Barry wrote:

http://www.tfl.gov.uk/assets/downloa...ent-Bus-Review
-July09.pdf


I see that Copenhagen uses these performance indicators for bus
contracts:

€ Driver service and behaviour;
€ Driver¹s driving style;
€ Compliance with scheduled timetable;
€ Temperature;
€ Interior cleanliness;
€ Interior maintenance;
€ Exterior cleanliness and maintenance;
€ Noise limitations; and
€ Vehicle hours operated against schedule

Oh but we had the same applied rigorously here.

E.
 
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