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Old April 1st 15, 11:36 AM posted to uk.transport.london
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Default Chaos likely when they close ticket windows at King's Cross St. Pancras

On Wed, 01 Apr 2015 12:20:26 +0100
David Cantrell wrote:
On Tue, Mar 31, 2015 at 04:25:47PM +0100, Theo Markettos wrote:

TfL ticketing is just complicated, that's the fact of the matter. Whether
it's 'too' complicated, I don't know. However it isn't designed to be
friendly to visitors, at least visitors who want to understand what's going
on rather than just throwing money at TfL and hoping for the best.


If you've already spent umpty hundred pounds on getting to London and
accomodation in London, I suggest that worrying about the odd penny here


If only it were an odd penny.

and there on your tube tickets is just not something that a rational
tourist will do. They'll care that they have a valid ticket, not that
they have the most efficient possible ticket.


If its an entire family over for a week that "odd penny" could amount to
a serious amount of money.

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Old April 1st 15, 03:05 PM posted to uk.transport.london
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Default Chaos likely when they close ticket windows at King's Cross St. Pancras

In message , at 12:22:50
on Wed, 1 Apr 2015, David Cantrell remarked:

Might as well just give up then, shut down the transport system, forget
about this modern living lark and go back to hunting on the savannah.
Though I imagine there'd still be one or two persistent voices around
the camp fire complaining long into the night about how things don't
work...

It would be interesting to know what it is about the cards which stops
them working.


Lack of a chain of agreement between TfL, some intermediary, the card
issuer, and the user. It's not a hardware or protocol issue and I think
it unlikely to be a software bug.


That's the sort of agreement I'd expect TfL to have multilaterally with
(eg) Visa on behalf of all the banks that already have agreements with
Visa.

I'd don't know why, years from the start of the project, a patchwork
quilt of bilateral agreements hasn't yet been completed.
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Old April 1st 15, 03:47 PM posted to uk.transport.london
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Default Chaos likely when they close ticket windows at King's Cross St. Pancras

David Cantrell wrote:
If you've already spent umpty hundred pounds on getting to London and
accomodation in London, I suggest that worrying about the odd penny here
and there on your tube tickets is just not something that a rational
tourist will do. They'll care that they have a valid ticket, not that
they have the most efficient possible ticket.


Let them eat cake?

Not everyone is visiting on business from the USA and staying in a Zone 1
hotel. Some people are coming on the coach from the continent and staying
in a hostel. Some people are flying to Europe and spending months
travelling with a tight daily budget. Some people are sleeping in a tent or
a camper van. A family may be sharing a small hotel room in zone 6.

Just because you've come to London doesn't mean you have money to spare, in
the same way that living in London doesn't automatically mean you are rich.

Theo


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Old April 1st 15, 05:14 PM posted to uk.transport.london
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Default Chaos likely when they close ticket windows at King's Cross St. Pancras

The problem with railcards is that there is no database for railcards purchased at stations. (There is necessarily one for those purchased online.)
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Old April 1st 15, 09:07 PM posted to uk.transport.london
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Default Chaos likely when they close ticket windows at King's Cross St. Pancras

On 2015-04-01 17:14:51 +0000, Matthew Dickinson said:

The problem with railcards is that there is no database for railcards
purchased at stations. (There is necessarily one for those purchased
online.)


Most other European railways don't issue Railcards at stations in the
way we do - you might get a provisional card of some kind printed on a
ticket blank, but the main card is sent to you in the post. It would
be an option to follow that.

Neil
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