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Old June 29th 18, 07:52 PM posted to uk.transport.london
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Default How do I pay for DLR? And barrier stuck open on underground

On Friday, 29 June 2018 16:48:00 UTC+1, wrote:

Possibly. They're certainly cynical enough to do that.


Cynical gits for demanding the right fare. What gits.

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Old June 30th 18, 06:00 AM posted to uk.transport.london
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Default How do I pay for DLR? And barrier stuck open on underground

On Wed, 27 Jun 2018 13:50:04 +0100, matthew3774 wrote:


Offramp;166215 Wrote:
On Tuesday, 26 June 2018 21:57:28 UTC+1, matthew3774 wrote:-
I used the DLR yesterday and seeing no barriers or anywhere where I
needed to tap my Oyster card I didn’t do so. How are you meant to
use
the DLR as I assume it’s not free?

And will I be fined? -

If you touched out you will be charged the maximum fare for the journey,
£8.00. I can't imagine how you missed the Oyster card readers.
-
Earlier I went from Victoria to Tower Hill and the
barrier was stuck open at Victoria -

So there is only one gate at Victoria and it was open. And it has just
been completely redesigned! Obviously very badly.
-
so I went through but my debit card-

What made you switch from the Oyster card?
-
didn’t work at Tower Hill so the guy tried it for me and asked how I
managed to get on the train which I told him.-

You card has almost certainly been blacklisted. Contact TfL customer
services to have it (possibly) re-whitelisted.
-
He said I would need to buy an Oyster card or something but let me
through, so being confused I left the station as I couldn’t see any
machines to top up my Oyster card with.-

You must have serious observation problems. You couldn't see the Oyster
readers at the DLR station, couldn't see a working gate at Victoria and
couldn't see any ticket machines at Tower Hill.
I imagine your head permanently bowed down into a smartphone.


Let’s dispense with your cynical assumptions since you don’t know me. As
many others have commented the Oyster readers are often well hidden. I
neither touched in or out and I’m sure you understand how in a rush
there are people queuing behind so that’s one of the reasons I used the
barrier at Victoria that was still open. The person in front of me had
just gone through it no problems.

I have no signal on the underground so using my phone would be
pointless, I looked around several times at Tower Hill but couldn’t see
what I was looking for, and the assistants instructions were vague and
he was assisting another customer so I left.


Signage on the DLR is atrocious. Last year I needed to connect between Stratford and Stratford
International, involving using the DLR. There was no useful clear signage for Stratford
International so I went through the gateline, which I found was a mistake so had to go back which
was difficult as the system didn't want to accept my National Rail ticket - in desperation I just
pushed myself and my suitcase through. It must have taken me at least 15 minutes to find the
correct DLR platform, after visiting 6 of them, involving going up and down escalators several times
with luggage.
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Old July 2nd 18, 08:32 AM posted to uk.transport.london
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Default How do I pay for DLR? And barrier stuck open on underground

On Fri, 29 Jun 2018 12:52:44 -0700 (PDT)
Offramp wrote:
On Friday, 29 June 2018 16:48:00 UTC+1, wrote:

Possibly. They're certainly cynical enough to do that.


Cynical gits for demanding the right fare. What gits.


No, cynical for not making it clear that the next stop is the only DLR station
in zone 1 and people should have the right tickets. But instead, hey, lets
just send in the grippers and extract penalty fares instead.

Why the DLR doesn't just install gatelines is a mystery to me. Its a proper
metro system now, not the toytown train of the 80s and should start acting
like one.



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Old July 2nd 18, 12:14 PM posted to uk.transport.london
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Default How do I pay for DLR? And barrier stuck open on underground

On 02/07/2018 11:53, wrote:
On Mon, 2 Jul 2018 11:42:43 +0100
Someone Somewhere wrote:
On 02/07/2018 09:32,
wrote:
On Fri, 29 Jun 2018 12:52:44 -0700 (PDT)
Offramp wrote:
On Friday, 29 June 2018 16:48:00 UTC+1, wrote:

Possibly. They're certainly cynical enough to do that.

Cynical gits for demanding the right fare. What gits.

No, cynical for not making it clear that the next stop is the only DLR

station
in zone 1 and people should have the right tickets. But instead, hey, lets
just send in the grippers and extract penalty fares instead.

Why the DLR doesn't just install gatelines is a mystery to me. Its a proper
metro system now, not the toytown train of the 80s and should start acting
like one.

Because then you'd have to staff every station, and one person isn't
sufficient so you'd need a second, then for every person you'd need 4 to
cover all the shifts and then you'd have to install the gateline
hardware and make sure there was sufficient circulation room to avoid
crushes at the gateline and so on and so on....


I can't see anyone having a problem with more staff at DLR stations. Except
maybe the franchise operators shareholders. Who is running it this week
anyway?

Yeah - pity about the £12M per annum staff only cost , let alone the
cost of running the gateline plus staff facilities (where do they go to
the toilet?) and so on.

(before you question it, £30k per person, 4.5 people to cover 19 hours
per day all week, 2 people on duty at any one time, so 9 people per
station, 45 stations)
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Old July 2nd 18, 03:05 PM posted to uk.transport.london
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Default How do I pay for DLR? And barrier stuck open on underground

On 02/07/2018 15:23, wrote:
On Mon, 2 Jul 2018 13:14:04 +0100
Someone Somewhere wrote:
On 02/07/2018 11:53,
wrote:
Because then you'd have to staff every station, and one person isn't
sufficient so you'd need a second, then for every person you'd need 4 to
cover all the shifts and then you'd have to install the gateline
hardware and make sure there was sufficient circulation room to avoid
crushes at the gateline and so on and so on....

I can't see anyone having a problem with more staff at DLR stations. Except
maybe the franchise operators shareholders. Who is running it this week
anyway?

Yeah - pity about the £12M per annum staff only cost , let alone the
cost of running the gateline plus staff facilities (where do they go to
the toilet?) and so on.

(before you question it, £30k per person, 4.5 people to cover 19 hours
per day all week, 2 people on duty at any one time, so 9 people per
station, 45 stations)


Yeah, clearly an impossibility as demonstrated by it being done by LU and
virtually every TOC in the country now.

And its not like the DLR has had to extend its train lengths twice and is
absolutely rammed so gets little income from the fare pot.

It's not impossible - it's a case of what you'd gain from the spend -
better revenue protection for TfL perhaps, but that's about it.
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Old July 2nd 18, 03:50 PM posted to uk.transport.london
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Default How do I pay for DLR? And barrier stuck open on underground

On Mon, 2 Jul 2018 16:05:43 +0100
Someone Somewhere wrote:
On 02/07/2018 15:23, wrote:
On Mon, 2 Jul 2018 13:14:04 +0100
Someone Somewhere wrote:
On 02/07/2018 11:53,
wrote:
Because then you'd have to staff every station, and one person isn't
sufficient so you'd need a second, then for every person you'd need 4 to
cover all the shifts and then you'd have to install the gateline
hardware and make sure there was sufficient circulation room to avoid
crushes at the gateline and so on and so on....

I can't see anyone having a problem with more staff at DLR stations. Except


maybe the franchise operators shareholders. Who is running it this week
anyway?

Yeah - pity about the £12M per annum staff only cost , let alone the
cost of running the gateline plus staff facilities (where do they go to
the toilet?) and so on.

(before you question it, £30k per person, 4.5 people to cover 19 hours
per day all week, 2 people on duty at any one time, so 9 people per
station, 45 stations)


Yeah, clearly an impossibility as demonstrated by it being done by LU and
virtually every TOC in the country now.

And its not like the DLR has had to extend its train lengths twice and is
absolutely rammed so gets little income from the fare pot.

It's not impossible - it's a case of what you'd gain from the spend -
better revenue protection for TfL perhaps, but that's about it.


Using that logic ditch the gates at all tube stations. There would be MUCH
better crowd flow in the rush hour.



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